Direct TV Help: RECOVERY MODE! - Sitcoms Online Message Boards

TMC · 12-07-2004, 06:19 PM

For the past two weeks, my Direct TV receiver has suddenly been blacking out. Instead of the normal "searching for signal" graphic/process, I instead keep getting a black screen w/ white letters reading "RECOVERY MODE...DOWNLOADING SOFTWARE...DO NOT UNPLUG YOUR RECEIVER...PLEASE WAIT!

The longest I waited without turning off and or unplugging the receiver was about three and a half days. But even with that, the message was still on the screen. No matter what I do whether it's unplugging the receiver for an extended period, changing cables, buying additional TV/cable applicances, nothing seems to be working (in hopes of getting rid of the message for good).

Yesterday, I finally had enough and decided to switch around the cables. For a while, I managed to get a picture and sound but with the message still up. I later but the black screen and message but with sound.

Ever since that message has been up, I haven't been able to function my remote control outside of adjusting the volume and turning the TV (but not the Direct TV receiver mind you) off. When I left home this morning, the receiver kept turning on and off by itself. For a while, I was able to keep the receiver on for about a minute and a half before blanking out again.

The following link kind of reflects on my current problems:
RCA and "RECOVERY MODE. . . .

Kazza · 12-07-2004, 06:31 PM

Why don't you contact Direct TV directly?

Dutabi84 · 12-07-2004, 06:33 PM

Wow, recovery mode should only be like, 3 minutes long. Call DirecTV and tell them to fix the problem.

laceyinthesky · 12-07-2004, 06:35 PM

1-800-494-4388

TMC · 12-07-2004, 10:55 PM

Quote:

Originally posted by Unmarried*happy
Why don't you contact Direct TV directly?

When I called all that I got was a touch-tone recording.

Kazza · 12-07-2004, 11:32 PM

Quote:

Originally posted by TMC
When I called all that I got was a touch-tone recording.

Not surprising

http://www.directv.com/DTVAPP/learn/ContactUs.dsp

12-07-2004, 06:19 PM	#1
TMC Member Forum Idol Join Date: Jan 09, 2001 Posts: 126,548	Direct TV Help: RECOVERY MODE! For the past two weeks, my Direct TV receiver has suddenly been blacking out. Instead of the normal "searching for signal" graphic/process, I instead keep getting a black screen w/ white letters reading "RECOVERY MODE...DOWNLOADING SOFTWARE...DO NOT UNPLUG YOUR RECEIVER...PLEASE WAIT! The longest I waited without turning off and or unplugging the receiver was about three and a half days. But even with that, the message was still on the screen. No matter what I do whether it's unplugging the receiver for an extended period, changing cables, buying additional TV/cable applicances, nothing seems to be working (in hopes of getting rid of the message for good). Yesterday, I finally had enough and decided to switch around the cables. For a while, I managed to get a picture and sound but with the message still up. I later but the black screen and message but with sound. Ever since that message has been up, I haven't been able to function my remote control outside of adjusting the volume and turning the TV (but not the Direct TV receiver mind you) off. When I left home this morning, the receiver kept turning on and off by itself. For a while, I was able to keep the receiver on for about a minute and a half before blanking out again. The following link kind of reflects on my current problems: RCA and "RECOVERY MODE. . . .
	Last edited by TMC; 12-07-2004 at 10:58 PM.

12-07-2004, 06:31 PM	#2
Kazza Member Forum 3000 Club Member Join Date: Oct 17, 2003 Posts: 3,244	Why don't you contact Direct TV directly?

12-07-2004, 06:33 PM	#3
Dutabi84 kittens must die Forum Fanatic Join Date: Apr 22, 2003 Location: MN/TX Posts: 11,026	Wow, recovery mode should only be like, 3 minutes long. Call DirecTV and tell them to fix the problem.

12-07-2004, 06:35 PM	#4
laceyinthesky Member Senior Member Join Date: Apr 13, 2002 Location: Los Angeles Posts: 1,906	1-800-494-4388