Retailers Already Complaing About Chip Debit Cards - Sitcoms Online Message Boards

Flying Dutchman · 02-05-2017, 04:29 PM

I don't believe these people. I go to Dollar Tree to shop sometimes, and for the longest time you had to swipe your debit card to pay, when paying that way. It was fast and no worries. But now that the chip card, that helps protect you more from identity theft, is mandatory, they are complaining that it takes too much time to use. Literally 4 times, and 4 different employees complained to me that they hate it. I could care less what they think. If it gives me more protection against Identity theft, then I am good with it. I have to stand in line behind people who cash in their coupons and other stuff that takes time, and the cashiers seem to have no problem with that, why should they have an issue with the chip card? Are these employees just plain lazy?

Average time for a swiped card at Dollar Tree, with password input, money back option and confirming the price is the right one, is about 25 to 30 seconds. With the Chip Card, it's about 50, not that much longer. I bet if they suffered with Identity theft, they'd change their minds about it.

Coffeecup · 02-05-2017, 04:45 PM

When problems arise like that I pay cash.

PhoenixAcres · 02-05-2017, 04:57 PM

I have no problem with the chip cards. If stores are citing time as a reason to hate them that strikes me as illogical and maybe they have another reason. The total amount of time you spend at the card reader is practically the same either way. At least around here.

HuntingtonM15 · 02-05-2017, 05:13 PM

It definitely does take more time to complete the transaction using the chip reader, but I don't really mind it.

OH Nuts! · 02-05-2017, 05:13 PM

Quote:

Originally Posted by Flying Dutchman

I don't believe these people. I go to Dollar Tree to shop sometimes, and for the longest time you had to swipe your debit card to pay, when paying that way. It was fast and no worries. But now that the chip card, that helps protect you more from identity theft, is mandatory, they are complaining that it takes too much time to use. Literally 4 times, and 4 different employees complained to me that they hate it. I could care less what they think. If it gives me more protection against Identity theft, then I am good with it. I have to stand in line behind people who cash in their coupons and other stuff that takes time, and the cashiers seem to have no problem with that, why should they have an issue with the chip card? Are these employees just plain lazy?

Average time for a swiped card at Dollar Tree, with password input, money back option and confirming the price is the right one, is about 25 to 30 seconds. With the Chip Card, it's about 50, not that much longer. I bet if they suffered with Identity theft, they'd change their minds about it.

But also more protection for them I believe. I have a protection service anyways that alerts me to any suspicious activity. I haven't heard any merchants complaining - maybe the processing goes faster or smoother in NYC.

stevea · 02-05-2017, 07:54 PM

At least here in Indianapolis, the fastest chip reader I have seen is at Walgreens. The worst is at a regional lunch chain, Penn Station. Requires signature with even a small, under $10 credit transaction. At most other locations, transactions work pretty well; even debit transactions aren't bad.

02-05-2017, 04:29 PM	#1
Flying Dutchman Member Senior Member Join Date: Sep 16, 2004 Location: New York Posts: 1,266	Retailers Already Complaing About Chip Debit Cards I don't believe these people. I go to Dollar Tree to shop sometimes, and for the longest time you had to swipe your debit card to pay, when paying that way. It was fast and no worries. But now that the chip card, that helps protect you more from identity theft, is mandatory, they are complaining that it takes too much time to use. Literally 4 times, and 4 different employees complained to me that they hate it. I could care less what they think. If it gives me more protection against Identity theft, then I am good with it. I have to stand in line behind people who cash in their coupons and other stuff that takes time, and the cashiers seem to have no problem with that, why should they have an issue with the chip card? Are these employees just plain lazy? Average time for a swiped card at Dollar Tree, with password input, money back option and confirming the price is the right one, is about 25 to 30 seconds. With the Chip Card, it's about 50, not that much longer. I bet if they suffered with Identity theft, they'd change their minds about it.
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02-05-2017, 04:45 PM	#2
Coffeecup coffeecup. Forum 3000 Club Member Join Date: Jan 17, 2003 Location: snoozeville Posts: 3,181	When problems arise like that I pay cash.

02-05-2017, 04:57 PM	#3
PhoenixAcres Member Moderator Forum Veteran Join Date: Jul 26, 2016 Location: United States Posts: 6,824	I have no problem with the chip cards. If stores are citing time as a reason to hate them that strikes me as illogical and maybe they have another reason. The total amount of time you spend at the card reader is practically the same either way. At least around here.

02-05-2017, 05:13 PM	#4
HuntingtonM15 That Bothers Me Moderator Forum Star Join Date: Jun 20, 2003 Location: Metro Detroit Posts: 11,060	It definitely does take more time to complete the transaction using the chip reader, but I don't really mind it.

02-05-2017, 07:54 PM	#6
stevea 22 Years On Sitcoms Moderator Forum Legend Join Date: Aug 13, 2003 Location: Indy Posts: 44,461	At least here in Indianapolis, the fastest chip reader I have seen is at Walgreens. The worst is at a regional lunch chain, Penn Station. Requires signature with even a small, under $10 credit transaction. At most other locations, transactions work pretty well; even debit transactions aren't bad.