Marcus Welby S2 DVD mistake - Sitcoms Online Message Boards

MichaelKeith · 01-28-2015, 12:05 PM

Did anyone else run into this problem? I ordered S2 Marcus Welby from Amazon and the set contains two of disc four and is missing disc six. Unfortunately, this was a Christmas gift that we ordered early in 2014 and didn't open for obvious reasons but when the gift recipient opened it at Christmas he discovered a missing disc six and two disc fours! We tried to return it to Amazon but was told it was too late to do so.

vahaa · 01-30-2015, 12:24 PM

good updaTE

MichaelKeith · 03-19-2015, 03:05 PM

UPDATE: Kudos to Shout! Factory. They replaced disc 6 free of charge to me. I contacted their customer service and they ordered a new disc for me and mailed it right to my home. I've always been pleased with Shout! Factory and this just reinforces my positive opinion.

bmasters9 · 03-19-2015, 03:23 PM

Quote:

Originally Posted by MichaelKeith

UPDATE: Kudos to Shout! Factory. They replaced disc 6 free of charge to me. I contacted their customer service and they ordered a new disc for me and mailed it right to my home. I've always been pleased with Shout! Factory and this just reinforces my positive opinion.

I'm glad it worked out for you! It's good on Shout! that they replaced the missing disc and made it right.

01-28-2015, 12:05 PM	#1
MichaelKeith Member Senior Member Join Date: Mar 01, 2007 Posts: 1,139	Marcus Welby S2 DVD mistake Did anyone else run into this problem? I ordered S2 Marcus Welby from Amazon and the set contains two of disc four and is missing disc six. Unfortunately, this was a Christmas gift that we ordered early in 2014 and didn't open for obvious reasons but when the gift recipient opened it at Christmas he discovered a missing disc six and two disc fours! We tried to return it to Amazon but was told it was too late to do so.

01-30-2015, 12:24 PM	#2
vahaa Member Occasional Poster Join Date: Jan 30, 2015 Posts: 7	good updaTE

03-19-2015, 03:05 PM	#3
MichaelKeith Member Senior Member Join Date: Mar 01, 2007 Posts: 1,139	UPDATE: Kudos to Shout! Factory. They replaced disc 6 free of charge to me. I contacted their customer service and they ordered a new disc for me and mailed it right to my home. I've always been pleased with Shout! Factory and this just reinforces my positive opinion.