Norton Security Question-Need Help - Sitcoms Online Message Boards

jasonbigley · 12-15-2014, 10:31 PM

I bought Norton Security and this version doesn't come with a CD. You have to go to the website and enter the product code. Anyways, I did this and I hit the agree and install button. It asked me if I wanted to run the program. I hit run and then a message pops up saying it couldn't be downloaded. When I bought the Norton 360 last year, it had a CD and it took less than 5 minutes to install. Any advice would greatly be appreciated.

robyrob · 12-16-2014, 01:18 AM

if you paid for it then your best course of action would be to call them, do their online chat support or email them directly.

https://support.norton.com/sp/en/us/...urrent/contact

apparently you need to sign in with your Norton Account to download the product https://support.norton.com/sp/en/us/home/current/info

Bonniegirl · 12-23-2014, 12:45 PM

Quote:

Originally Posted by jasonbigley

I bought Norton Security and this version doesn't come with a CD. You have to go to the website and enter the product code. Anyways, I did this and I hit the agree and install button. It asked me if I wanted to run the program. I hit run and then a message pops up saying it couldn't be downloaded. When I bought the Norton 360 last year, it had a CD and it took less than 5 minutes to install. Any advice would greatly be appreciated.

Hope you got this all squared away.

I'll post my dilemma on this thread rather than start a new one. As you know I had a computer virus. Well I got that taken care of and they installed McAfee anti virus in my computer. Everything was going fine, until a couple days ago, now a popup is coming up in the right lower side of my screen saying my McAfee is outdated and I'm at risk of viruses. I clicked on to my McAfee software and it says it has been turned off or some sh*t like that!

Anyway how can this be? It was less than a month ago I got this fixed and installed! I went to a very reputable known place to get this fixed. Should I call them or stop in and ask what is going on? Or is this just a weird common thing to happen? Has anyone else had this where you have a new antivirus and it's saying it's expired or turned off?

12-15-2014, 10:31 PM	#1
jasonbigley Member Forum Regular Join Date: Apr 14, 2008 Location: California Posts: 501	Norton Security Question-Need Help I bought Norton Security and this version doesn't come with a CD. You have to go to the website and enter the product code. Anyways, I did this and I hit the agree and install button. It asked me if I wanted to run the program. I hit run and then a message pops up saying it couldn't be downloaded. When I bought the Norton 360 last year, it had a CD and it took less than 5 minutes to install. Any advice would greatly be appreciated.

12-16-2014, 01:18 AM	#2
robyrob certified wackball#3 Moderator Forum Icon Join Date: Aug 03, 2003 Location: hiding under the third booth at Arnold's Posts: 58,176	if you paid for it then your best course of action would be to call them, do their online chat support or email them directly. https://support.norton.com/sp/en/us/...urrent/contact apparently you need to sign in with your Norton Account to download the product https://support.norton.com/sp/en/us/home/current/info
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