Strange take-out experience

[Janice]

I got three dinners to go at TGIF Fridays. The server brought the dinners out. She opened the plastic bag and proceeded to take the top container out. I asked her what she was doing, and she told me that she wanted to make sure everything was okay.

I told her that I'd rather she not open them. She insisted on opening and inspecting them, even stuck her finger in one of the dinners by accident. The steam was coming out of them. It was so weird. I finally left. Both my husband and Jenny thought it was strange. After dinner, I called and spoke with her to find out the reason she did that and told her that I didn't like it; said she should have respected me when I told that I didn't want her to open them. She was very apologetic and told me that she wanted to make sure the dinners looked like the pictures in the menu. I told her she should trust their chefs.

I asked her if this was her idea or Friday's policy. She said she was trained to do it, but that they don't train the new hires to do it. Something fishy there. I've worked in restaurants for years, and never heard of such a thing.

Thoughts?

[Waterston_Fan]

Originally Posted by Janice

I got three dinners to go at TGIF Fridays. The server brought the dinners out. She opened the plastic bag and proceeded to take the top container out. I asked her what she was doing, and she told me that she wanted to make sure everything was okay.

I told her that I'd rather she not open them. She insisted on opening and inspecting them, even stuck her finger in one of the dinners by accident. The steam was coming out of them. It was so weird. I finally left. Both my husband and Jenny thought it was strange. After dinner, I called and spoke with her to find out the reason she did that and told her that I didn't like it; said she should have respected me when I told that I didn't want her to open them. She was very apologetic and told me that she wanted to make sure the dinners looked like the pictures in the menu. I told her she should trust their chefs.

I asked her if this was her idea or Friday's policy. She said she was trained to do it, but that they don't train the new hires to do it. Something fishy there. I've worked in restaurants for years, and never heard of such a thing.

Thoughts?

If someone put their finger in my food, I'd slam their hand down in it. I think you should have spoken to a manager but not sure I'd want to go there again.

[robyrob]

that sounds pretty goofy to me, I know i wouldn't want to see someone's hand in my dinner...

Robyn once went off on a woman in some fast food place we were in when the woman grabbed a plastic cup by the rim - sticking her fingers inside the cup as she handed it to us, and Robyn point blank asked the woman if she'd appreciate someone sticking their hand in her cup.

[JamesG]

It definitely sounds strange to me. If they don't train the new employees to do that, then one can assume it's no longer a policy (if that story is true).

I occasionally eat at Fridays, and have gotten take-out there, and this has never happened to me there or at any other restaurant.

[OH Nuts!]

It sounds weird to me too. I would have spoken to the mgr. She sounds a little off if you ask me.

[Penny Lane]

Sounds to me like they were trying to discretely look for tampering of sorts. Like maybe someone called in and said that there was a "problem". ? Who knows?

[70s show watcher]

sounds weird to me too