MPI Honeymooners Disc Replacement - Sitcoms Online Message Boards

Benno123 · 10-26-2011, 04:53 PM

Over at the stevehoffman.tv website "emjayen" posted some information he had from a customer service representative at MPI. I have nothing to do with this information other than providing a link to the thread and what he posted about what he was told:

http://www.stevehoffman.tv/forums/sh...54#post7076754

The Great One · 10-28-2011, 10:46 AM

Thanks for posting the link! I'm glad to hear that MPI will replace the defective discs.

ChrisTV · 11-10-2011, 03:36 PM

Regarding Disc replacement, MPI replied today saying...

"If you can send me your address, we will send out a new copy. We are aware of the problems, and the new units are being manufactured.
Thank you
Niki
MPI Customer Service. "

Not sure if this means they are replacing Discs 1, 2, 3 & 15.
Make sure to fill in this form at...
http://www.mpihomevideo.com/Contact/

Chris

ChrisTV · 11-15-2011, 12:18 AM

Here is the email address to send your name & address to for replacement discs.

Niki Jellema
njellema@mpimedia.com

Chris

Captain_Video · 11-15-2011, 06:59 PM

Quote:

Originally Posted by ChrisTV

Here is the email address to send your name & address to for replacement discs.

Niki Jellema
njellema@mpimedia.com

Chris

I emailed her and this was the response I received:

Quote:

Hello,

We are aware of the problem and are having new discs replicated. If you can mail us back your defective discs, we will send out replacements.

Our address is

MPI

16101 S 108th Ave

Orland Park, IL 60467

Please put a note in the package w/ the problem, your name and address, and we will send out your new dvd's.

If you have any questions feel free to call me at 800-323-0442.

Now my concern and question is are they fixing all discs? What if I send out my discs, they send out 1 fixed and keep the rest?

ChrisTV · 11-15-2011, 11:42 PM

Niki never asked me to mail discs back.
Quite frankly, you shouldn't have to spend any money to do so.
If they want a copy of the receipt I paid for, I would gladly scan it & email it.
I will tell them this if they ask.
I will keep you posted.

Captain_Video · 11-16-2011, 11:33 PM

ChristTV thanks for the updates and providing that email of contact.

I might give them a call tomorrow and get more information from them. I'll post back on what they will say. I'm hoping I don't have to send out my discs without them fully knowing which ones are going to be fixed, which is my biggest concern.

The Great One · 11-17-2011, 05:35 PM

Thank you to everyone for the updates!

JealousGarrity · 11-21-2011, 03:03 AM

Hey everyone it has been a long time since I have posted. I am really upset at the lack of effort on this box set. I have emailed Niki regarding my problems. My disc 3 does not work at all on top of the problems mentioned. Tomorrow after work I plan to go through the whole set to see what else is not working. Anyone get any satisfaction yet?

ChrisTV · 12-04-2011, 02:49 AM

Received my replacement discs yesterday.
Discs 1-3 have been corrected.
Disc 15 is not corrected.
The Missing Pair of Pants script is still Alice's Birthday.
I've emailed Niki @ MPI Customer Service back & asked if they will be
replacing this disc or at least making all 3 scripts online.

.... the saga continues.

Captain_Video · 12-05-2011, 01:08 AM

Thanks for the update ChrisTV!

I will be calling them tomorrow to see if they can send me replacements without me sending my discs, but if they don't I still want the replacements especially disc 3.

As for disc 15 it appears perhaps that they might have to spend a chunk of money trying to fix that menu, unlike discs 1-3 which is more of a technical flaw within the coding.

Bill S. · 12-06-2011, 12:32 AM

Quote:

Originally Posted by ChrisTV

Received my replacement discs yesterday.
Discs 1-3 have been corrected.
Disc 15 is not corrected.
The Missing Pair of Pants script is still Alice's Birthday.
I've emailed Niki @ MPI Customer Service back & asked if they will be
replacing this disc or at least making all 3 scripts online.

.... the saga continues.

Is the "Ring Salesman" remake still on disc 1?

ChrisTV · 12-06-2011, 12:44 AM

Yes Bill, the Es Sullivan "Ring Salesman" remake is still on disc 1.

I emailed Niki & she emailed me back....

______________

Hi Chris,

Yes, they did do a replacement disc for 15. That problem was found after the other discs were done. I will get a # 15 out in the mail for you today.

Sorry about that.

Thanks

Niki

________________

So all discs are replaced. I just hope that not only is the "Missing Pants" script on there, but that they are readable.

Fingers crossed!!

The Great One · 12-06-2011, 06:26 PM

Any updates for disc 15?

ChrisTV · 12-06-2011, 11:46 PM

Not yet. As soon as it arrives & I'll check it out, I will post update.

10-26-2011, 04:53 PM	#1
Benno123 Jenna Fischer Rocks My World!! Senior Member Join Date: Nov 01, 2005 Location: Ohio Posts: 1,036	MPI Honeymooners Disc Replacement Over at the stevehoffman.tv website "emjayen" posted some information he had from a customer service representative at MPI. I have nothing to do with this information other than providing a link to the thread and what he posted about what he was told: http://www.stevehoffman.tv/forums/sh...54#post7076754

10-28-2011, 10:46 AM	#2
The Great One Member Forum Veteran Join Date: Aug 29, 2006 Posts: 6,378	Thanks for posting the link! I'm glad to hear that MPI will replace the defective discs.
	__________________ .

11-10-2011, 03:36 PM	#3
ChrisTV Member Forum Regular Join Date: Aug 25, 2004 Posts: 773	Regarding Disc replacement, MPI replied today saying... "If you can send me your address, we will send out a new copy. We are aware of the problems, and the new units are being manufactured. Thank you Niki MPI Customer Service. " Not sure if this means they are replacing Discs 1, 2, 3 & 15. Make sure to fill in this form at... http://www.mpihomevideo.com/Contact/ Chris

11-15-2011, 12:18 AM	#4
ChrisTV Member Forum Regular Join Date: Aug 25, 2004 Posts: 773	Here is the email address to send your name & address to for replacement discs. Niki Jellema njellema@mpimedia.com Chris

11-15-2011, 11:42 PM	#6
ChrisTV Member Forum Regular Join Date: Aug 25, 2004 Posts: 773	Niki never asked me to mail discs back. Quite frankly, you shouldn't have to spend any money to do so. If they want a copy of the receipt I paid for, I would gladly scan it & email it. I will tell them this if they ask. I will keep you posted.

11-16-2011, 11:33 PM	#7
Captain_Video Alien Occasional Poster Join Date: Oct 03, 2011 Posts: 31	ChristTV thanks for the updates and providing that email of contact. I might give them a call tomorrow and get more information from them. I'll post back on what they will say. I'm hoping I don't have to send out my discs without them fully knowing which ones are going to be fixed, which is my biggest concern.

11-17-2011, 05:35 PM	#8
The Great One Member Forum Veteran Join Date: Aug 29, 2006 Posts: 6,378	Thank you to everyone for the updates!

11-21-2011, 03:03 AM	#9
JealousGarrity Member Occasional Poster Join Date: Feb 05, 2007 Posts: 71	Hey everyone it has been a long time since I have posted. I am really upset at the lack of effort on this box set. I have emailed Niki regarding my problems. My disc 3 does not work at all on top of the problems mentioned. Tomorrow after work I plan to go through the whole set to see what else is not working. Anyone get any satisfaction yet?

12-04-2011, 02:49 AM	#10
ChrisTV Member Forum Regular Join Date: Aug 25, 2004 Posts: 773	Received my replacement discs yesterday. Discs 1-3 have been corrected. Disc 15 is not corrected. The Missing Pair of Pants script is still Alice's Birthday. I've emailed Niki @ MPI Customer Service back & asked if they will be replacing this disc or at least making all 3 scripts online. .... the saga continues.

12-05-2011, 01:08 AM	#11
Captain_Video Alien Occasional Poster Join Date: Oct 03, 2011 Posts: 31	Thanks for the update ChrisTV! I will be calling them tomorrow to see if they can send me replacements without me sending my discs, but if they don't I still want the replacements especially disc 3. As for disc 15 it appears perhaps that they might have to spend a chunk of money trying to fix that menu, unlike discs 1-3 which is more of a technical flaw within the coding.

12-06-2011, 12:44 AM	#13
ChrisTV Member Forum Regular Join Date: Aug 25, 2004 Posts: 773	Yes Bill, the Es Sullivan "Ring Salesman" remake is still on disc 1. I emailed Niki & she emailed me back.... ______________ Hi Chris, Yes, they did do a replacement disc for 15. That problem was found after the other discs were done. I will get a # 15 out in the mail for you today. Sorry about that. Thanks Niki ________________ So all discs are replaced. I just hope that not only is the "Missing Pants" script on there, but that they are readable. Fingers crossed!!

12-06-2011, 06:26 PM	#14
The Great One Member Forum Veteran Join Date: Aug 29, 2006 Posts: 6,378	Any updates for disc 15?

12-06-2011, 11:46 PM	#15
ChrisTV Member Forum Regular Join Date: Aug 25, 2004 Posts: 773	Not yet. As soon as it arrives & I'll check it out, I will post update.