Firefox browser freezing up - Sitcoms Online Message Boards

spunkygirl · 08-21-2011, 05:40 PM

Roby maybe you can help. Recently I've been having problems with my firefox browser freezing up constantly while I see at the top "Firefox is not responding" is there anything I can do to stop this? It does it CONSTANTLY is very annoying

I use Mozilla Firefox 4 Beta 12

robyrob · 08-21-2011, 11:38 PM

unfortunately with the new "fast release schedule" that Firefox has adopted, it has left most add-ons, plug-ins and extensions twisting in the wind trying to keep things compatible

the best thing to do is to uninstall or disable all of your add-ons, update all of your plugins (especially Java and Flash) then reinstall only the most necessary plugins.

http://www.mozilla.com/en-US/plugincheck/

spunkygirl · 08-29-2011, 01:59 PM

Thanks Roby, I hope that helps

spunkygirl · 08-31-2011, 01:42 PM

It's getting worse, it freezes up at every chance it can. What can I do? It's getting frustrating. I can't even click on something without it freezing up

robyrob · 08-31-2011, 02:51 PM

can you do a virus scan and see if anything comes up, then run Superantispyware or MalwareBytes antispyware

uninstall Firefox completely, clean out your temp files and install Firefox 3.6.21

if nothing else, you could post a HijackThis! log for me to look at

spunkygirl · 08-31-2011, 04:48 PM

Is there a way to save my bookmarks & other stuff before I uninstall?

Reverend Jim · 08-31-2011, 09:56 PM

robyrob · 08-31-2011, 10:13 PM

Quote:

Originally Posted by Dragonflies

Is there a way to save my bookmarks & other stuff before I uninstall?

you can backup & restore your bookmarks from the Organize Bookmarks menu: http://www.lockergnome.com/windows/2...fox-bookmarks/

spunkygirl · 09-01-2011, 07:19 PM

Okay I cleared everything: cookies, cache, etc... and it seemed to have done the trick, no freezing up so far

robyrob · 09-01-2011, 07:33 PM

do you think you could post a HijackThis log just to make sure there's nothing suspicious in there?

spunkygirl · 09-01-2011, 07:59 PM

I spoke too soon

How do I do that Roby?

robyrob · 09-01-2011, 10:18 PM

download and install HijackThis!

run the program and click on "Do a system scan and save a log file"

this will run the scan and open Notepad with a full log file, select the entire text, copy and paste the results here (you can then close the notepad file without saving)

don't "fix" anything in HijackThis just close it (we just want to see whats in there

TVFactFan · 09-02-2011, 09:01 PM

Quote:

Originally Posted by robyrob

can you do a virus scan and see if anything comes up, then run Superantispyware or MalwareBytes antispyware

uninstall Firefox completely, clean out your temp files and install Firefox 3.6.21

if nothing else, you could post a HijackThis! log for me to look at

I did this and everything is so much better. It's similiar to Google Chrome

spunkygirl · 09-04-2011, 12:44 AM

I like Chrome, but never enough to use it as my main browser.

08-21-2011, 05:40 PM	#1
spunkygirl Member Moderator Forum Celebrity Join Date: Apr 26, 2003 Posts: 21,563	Firefox browser freezing up Roby maybe you can help. Recently I've been having problems with my firefox browser freezing up constantly while I see at the top "Firefox is not responding" is there anything I can do to stop this? It does it CONSTANTLY is very annoying I use Mozilla Firefox 4 Beta 12

08-21-2011, 11:38 PM	#2
robyrob certified wackball#3 Moderator Forum Icon Join Date: Aug 03, 2003 Location: hiding under the third booth at Arnold's Posts: 58,222	unfortunately with the new "fast release schedule" that Firefox has adopted, it has left most add-ons, plug-ins and extensions twisting in the wind trying to keep things compatible the best thing to do is to uninstall or disable all of your add-ons, update all of your plugins (especially Java and Flash) then reinstall only the most necessary plugins. http://www.mozilla.com/en-US/plugincheck/
	__________________ * firefox * AdAware * HiJackThis * CoolWebShredder * Spybot * SpywareBlaster * Spyware Terminator * * GeeksToGo * AntiVir * Avast antivirus * Housecall Online * Sysinternals Security Utilities * * ZoneAlarm * Agnitum-firewall * Comodo Firewall * AVG Anti-Rootkit * RootkitRevealer * ParasiteCheck * * Annoyances * FreeCodecs * Mikes-Hosts-File * GRC.com * MSAntispyware * DVD's * TradeList * myspace *

08-29-2011, 01:59 PM	#3
spunkygirl Member Moderator Forum Celebrity Join Date: Apr 26, 2003 Posts: 21,563	Thanks Roby, I hope that helps

08-31-2011, 01:42 PM	#4
spunkygirl Member Moderator Forum Celebrity Join Date: Apr 26, 2003 Posts: 21,563	It's getting worse, it freezes up at every chance it can. What can I do? It's getting frustrating. I can't even click on something without it freezing up

08-31-2011, 02:51 PM	#5
robyrob certified wackball#3 Moderator Forum Icon Join Date: Aug 03, 2003 Location: hiding under the third booth at Arnold's Posts: 58,222	can you do a virus scan and see if anything comes up, then run Superantispyware or MalwareBytes antispyware uninstall Firefox completely, clean out your temp files and install Firefox 3.6.21 if nothing else, you could post a HijackThis! log for me to look at

08-31-2011, 04:48 PM	#6
spunkygirl Member Moderator Forum Celebrity Join Date: Apr 26, 2003 Posts: 21,563	Is there a way to save my bookmarks & other stuff before I uninstall?

08-31-2011, 09:56 PM	#7
Reverend Jim Member Forum Regular Join Date: Feb 08, 2009 Location: New York City Posts: 783

09-01-2011, 07:19 PM	#9
spunkygirl Member Moderator Forum Celebrity Join Date: Apr 26, 2003 Posts: 21,563	Okay I cleared everything: cookies, cache, etc... and it seemed to have done the trick, no freezing up so far

09-01-2011, 07:33 PM	#10
robyrob certified wackball#3 Moderator Forum Icon Join Date: Aug 03, 2003 Location: hiding under the third booth at Arnold's Posts: 58,222	do you think you could post a HijackThis log just to make sure there's nothing suspicious in there?

09-01-2011, 07:59 PM	#11
spunkygirl Member Moderator Forum Celebrity Join Date: Apr 26, 2003 Posts: 21,563	I spoke too soon How do I do that Roby?

09-01-2011, 10:18 PM	#12
robyrob certified wackball#3 Moderator Forum Icon Join Date: Aug 03, 2003 Location: hiding under the third booth at Arnold's Posts: 58,222	download and install HijackThis! run the program and click on "Do a system scan and save a log file" this will run the scan and open Notepad with a full log file, select the entire text, copy and paste the results here (you can then close the notepad file without saving) don't "fix" anything in HijackThis just close it (we just want to see whats in there

09-04-2011, 12:44 AM	#14
spunkygirl Member Moderator Forum Celebrity Join Date: Apr 26, 2003 Posts: 21,563	I like Chrome, but never enough to use it as my main browser.