Need some computer help-Please - Sitcoms Online Message Boards

spunkygirl · 06-12-2011, 11:35 AM

RobyRob I hope you can help me. I had internet explorer on my laptop, and now it disappeared. It's still showing the file is located on my harddrive, but when I click it to open it, it tells me that a recent version was installed.

I don't know how to find it. It used to be on my desktop of my laptop. I don't know if I did something to make it disappear

robyrob · 06-12-2011, 04:04 PM

probably the best thing to do would be to try do a system restore to before the last update you did, or try to downlad and reinstall the most up-to-date version

http://support.microsoft.com/kb/318378

spunkygirl · 06-13-2011, 05:05 PM

It's not even on the list where I can uninstall it. But it's on my computer somewhere.

Not sure what to do, that link didn't help much

robyrob · 06-13-2011, 10:06 PM

did you run the Internet Explorer troubleshooter on that page? (click the "Fixit" button)

have you tried to download and reinstall IE? http://windows.microsoft.com/en-US/i...r/downloads/ie

scanned for spyware/viruses? post a HijackThis log

06-12-2011, 11:35 AM	#1
spunkygirl Member Moderator Forum Celebrity Join Date: Apr 26, 2003 Posts: 21,563	Need some computer help-Please RobyRob I hope you can help me. I had internet explorer on my laptop, and now it disappeared. It's still showing the file is located on my harddrive, but when I click it to open it, it tells me that a recent version was installed. I don't know how to find it. It used to be on my desktop of my laptop. I don't know if I did something to make it disappear

06-12-2011, 04:04 PM	#2
robyrob certified wackball#3 Moderator Forum Icon Join Date: Aug 03, 2003 Location: hiding under the third booth at Arnold's Posts: 58,203	probably the best thing to do would be to try do a system restore to before the last update you did, or try to downlad and reinstall the most up-to-date version http://support.microsoft.com/kb/318378
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06-13-2011, 05:05 PM	#3
spunkygirl Member Moderator Forum Celebrity Join Date: Apr 26, 2003 Posts: 21,563	It's not even on the list where I can uninstall it. But it's on my computer somewhere. Not sure what to do, that link didn't help much

06-13-2011, 10:06 PM	#4
robyrob certified wackball#3 Moderator Forum Icon Join Date: Aug 03, 2003 Location: hiding under the third booth at Arnold's Posts: 58,203	did you run the Internet Explorer troubleshooter on that page? (click the "Fixit" button) have you tried to download and reinstall IE? http://windows.microsoft.com/en-US/i...r/downloads/ie scanned for spyware/viruses? post a HijackThis log