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#1 |
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Member
Forum Fanatic
Join Date: Apr 16, 2002
Location: Keaton residence
Posts: 10,214
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Dealing with rude, insensitive employees. Ugh.
A woman from FedEx showed up this afternoon with an envelop. It required a signature first. The woman handed me one of those small electronic boxes to sign. Apparently I wasn't signing in the right place. The woman was growing increasingly agitated. I tried signing it 4 or 5 times. I explained to her that I'm legally blind. I told her I couldn't see where to sign (since it has to be signed in the right place). Then she told me I had to press hard with the pen and sign correctly. She got even more upset and said she would come back another day when someone else would be here. I told her no one else would be here. She then forcefully shoved the envelop at me. She then stormed off and slammed the car port gate. She got in her vehicle and left. I called and reported the situation to FedEx. |
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__________________
Jenny Last edited by Family Ties Forever!; 02-13-2010 at 11:18 PM. |
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#2 |
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Member
Moderator
Forum Celebrity Join Date: Apr 26, 2003
Posts: 21,563
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Ugh I hope that witch gets fired!!!
I'm sorry that happened to you. |
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#3 |
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It is Green
Senior Member
Join Date: Dec 28, 2008
Location: Connecticut
Posts: 1,476
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I hate having to put my signature on any of those devices. It always messes up your writing to the point where it is unreadable.
I'm sorry this person gave you a hard time, Jenny. There's just no excuse for bad customer service like you experienced. You did the right thing by reporting her. |
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"God be gracious to us and bless us..." Psalm 67:1 |
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#4 |
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Retired Admin - Hollywood Swingin'
Forum Legend
Join Date: Aug 03, 2001
Location: Beantown
Posts: 36,388
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That's just awful Jenny. You should get your mother on her. She'll handle the witch. God, I wish I was there, to give her a piece of my mind. Does it sound like she's going to get in trouble? That's picking on a disbabled person.
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#5 |
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Member
Forum Fanatic
Join Date: Apr 16, 2002
Location: Keaton residence
Posts: 10,214
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Thanks everyone.
I'm not sure if she will get in trouble or not. The person I spoke with on the phone said that my complaintment will be sent to the woman's supervisor. You're right Janice she was picking on a disabled person which isn't cool. Yeah, I'm sure my mother would have given the woman a piece of her mind, if she had been here at the time. |
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#6 |
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Member
Forum King
Join Date: Feb 15, 2005
Posts: 133,383
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That Fed Ex worker's would have been rude under any circumstance but given your vision problems, AND that you specifically told her makes her behavior downright execrecable. She should definitely be reported and disciplined. Totally unacceptable.
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#7 |
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I'm NOT a Blockhead!
Forum Celebrity
Join Date: May 17, 2002
Location: The Great White North
Posts: 21,460
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I'm sorry that happened to you Jenny. That FedEx employee was way out of line. I admire the mature and gracious way you dealt with the situation. (much more gracious then that FedEx employee deserved!)
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__________________
Only a life lived for others is worth living. Albert Einstein A life isn't worth living unless it has impact on other lives. Jackie Robinson Be always at war with your vices, at peace with your neighbors, and let each new year find you a better man. Benjamin Franklin |
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#8 |
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God Bless Val
Forum Addict
Join Date: May 29, 2006
Location: Bewitched in Ohio
Posts: 70,392
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I'm so sorry you were treated so rudely, Jenny.
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__________________
"Jesus loves you and He approves this message." "I'm alive. I'm feeling good. I'm trying to live every moment as much as I can." - Valerie Harper, March 2013
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#9 |
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Accept No Substitutes
Forum Veteran
Join Date: Feb 04, 2009
Location: IL
Posts: 6,708
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I'm sorry you had to endure that type of rudeness. And like the others, I'm glad you reported the woman. It's not like you weren't trying to cooperate, for Heaven's sake.
Don't let it get you down. Not everyone is insensitive like that (though I admit their numbers seem to be growing). |
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Alex Reiger :[Trying to convince Louie not to antagonize Bobby] "It's not hard to make people feel bad about their lives. What's hard is making people feel good about their lives." |
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#10 |
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Meet my new friend Sparkie!
Forum Regular
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In my work I deal with FedEx/UPS people at least twice a day. Most are nice folks while I get the occasional "hurry up and sign this so I can finish my route and get everything delivered on time" guy. I wouldn't worry too much about it, Jen - besides, you've probably got more nice people to deal with in your life, so you really don't need her anyway.
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Hi! Hey! Hello again, here we go again! |
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#11 |
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Member
Forum Star
Join Date: Jun 18, 2008
Location: Kalamazoo, Michigan
Posts: 19,008
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1. Report this person
2. Get this person fired 3. Find this person and kick their ass Thats just what I would do. Certainly I would entertain the option of number three. |
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#12 |
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Member
Forum Star
Join Date: Feb 15, 2001
Location: Rocking in Transylvania.
Posts: 15,042
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So sorry you went through that Jenny. What a dummy person. I hope they get fired.
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Pitooey... AKA JennyLee - I love the Monkees all over again! ***SAY NO TO DRUGS*** ![]() Jesus saves... |
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#13 |
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Member
Forum Veteran
Join Date: Apr 27, 2006
Posts: 7,154
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WOW, what an incompetent jackass. You handled her and her crappy attitude very well, Jenny. I, on the other hand, would had given her a piece of my mind. I have zero tolerance for rude behavior, especially directed at me.
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#14 |
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MAN VS SAMMICH.
Forum Star
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Wow. That's all I can say.
This person obviously is a major doosher. You did the right thing
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Whether I'm the rose of sheer perfection
A freckle on the nose of life's complexion The Cinderella or the shine apple of its eye I gotta fly once, I gotta try once, Only can die once, right, sir? Ooh, life is juicy, juicy and you see, I gotta have my bite, sir. Get ready for me love, 'cause I'm a "comer" I simply gotta march, my heart's a drummer Don't bring around the cloud to rain on my parade |
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#15 |
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Accept No Substitutes
Forum Veteran
Join Date: Feb 04, 2009
Location: IL
Posts: 6,708
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Every time I re read this I get angrier.
What on earth is the matter with some people? To be so cruel and thoughtless to someone with a disability is just beyond words. I don't have anything deep or insightful to add, I guess...just kind of blowing off steam.
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