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Old 02-12-2010, 05:58 PM   #1
Family Ties Forever!
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Post Rude Employee Experience

Dealing with rude, insensitive employees. Ugh.

A woman from FedEx showed up this afternoon with an envelop. It required a signature first. The woman handed me one of those small electronic boxes to sign. Apparently I wasn't signing in the right place. The woman was growing increasingly agitated. I tried signing it 4 or 5 times. I explained to her that I'm legally blind. I told her I couldn't see where to sign (since it has to be signed in the right place). Then she told me I had to press hard with the pen and sign correctly. She got even more upset and said she would come back another day when someone else would be here. I told her no one else would be here.

She then forcefully shoved the envelop at me. She then stormed off and slammed the car port gate. She got in her vehicle and left. I called and reported the situation to FedEx.
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Old 02-12-2010, 06:20 PM   #2
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Ugh I hope that witch gets fired!!!

I'm sorry that happened to you.
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Old 02-12-2010, 09:44 PM   #3
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I hate having to put my signature on any of those devices. It always messes up your writing to the point where it is unreadable.

I'm sorry this person gave you a hard time, Jenny. There's just no excuse for bad customer service like you experienced. You did the right thing by reporting her.
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Old 02-12-2010, 10:33 PM   #4
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That's just awful Jenny. You should get your mother on her. She'll handle the witch. God, I wish I was there, to give her a piece of my mind. Does it sound like she's going to get in trouble? That's picking on a disbabled person.
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Old 02-12-2010, 10:48 PM   #5
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Thanks everyone.

I'm not sure if she will get in trouble or not. The person I spoke with on the phone said that my complaintment will be sent to the woman's supervisor. You're right Janice she was picking on a disabled person which isn't cool. Yeah, I'm sure my mother would have given the woman a piece of her mind, if she had been here at the time.
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Old 02-12-2010, 11:15 PM   #6
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That Fed Ex worker's would have been rude under any circumstance but given your vision problems, AND that you specifically told her makes her behavior downright execrecable. She should definitely be reported and disciplined. Totally unacceptable.
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Old 02-13-2010, 12:09 AM   #7
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I'm sorry that happened to you Jenny. That FedEx employee was way out of line. I admire the mature and gracious way you dealt with the situation. (much more gracious then that FedEx employee deserved!)
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Old 02-13-2010, 01:31 AM   #8
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I'm so sorry you were treated so rudely, Jenny.
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Old 02-13-2010, 02:15 AM   #9
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I'm sorry you had to endure that type of rudeness. And like the others, I'm glad you reported the woman. It's not like you weren't trying to cooperate, for Heaven's sake.

Don't let it get you down. Not everyone is insensitive like that (though I admit their numbers seem to be growing).
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Old 02-13-2010, 03:13 AM   #10
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In my work I deal with FedEx/UPS people at least twice a day. Most are nice folks while I get the occasional "hurry up and sign this so I can finish my route and get everything delivered on time" guy. I wouldn't worry too much about it, Jen - besides, you've probably got more nice people to deal with in your life, so you really don't need her anyway.
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Old 02-13-2010, 02:55 PM   #11
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1. Report this person

2. Get this person fired


3. Find this person and kick their ass



Thats just what I would do. Certainly I would entertain the option of number three.
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Old 02-13-2010, 03:39 PM   #12
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So sorry you went through that Jenny. What a dummy person. I hope they get fired.
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Old 02-13-2010, 05:55 PM   #13
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WOW, what an incompetent jackass. You handled her and her crappy attitude very well, Jenny. I, on the other hand, would had given her a piece of my mind. I have zero tolerance for rude behavior, especially directed at me.
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Old 02-13-2010, 06:37 PM   #14
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Wow. That's all I can say.

This person obviously is a major doosher. You did the right thing
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Old 02-13-2010, 09:16 PM   #15
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Every time I re read this I get angrier.

What on earth is the matter with some people? To be so cruel and thoughtless to someone with a disability is just beyond words. I don't have anything deep or insightful to add, I guess...just kind of blowing off steam.

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