My Online Banking Account was Hacked! - Sitcoms Online Message Boards

Janice · 08-06-2009, 09:31 PM

What a night!, Actually, it started yesterday afternoon when I received an e-mail "from" my bank, informing me that I had to update the information in my online banking account. Like a dope, I was led right off a cliff.

Then, last night at a little before 2am, I received two e-mails thanking me for my purchases a company. I freaked, woke up my husband. I was having a hard time getting a live person on the line with my bank. I changed the password online, and finally found a person at the bank who froze my account. During that time, another $300 was taken out as a cash advance. I was actually in tears, watching my balance dwindle down. This was my checking account, and I run it tight. I don't have thousands in it. I'm fortunate they didn't target my savings account.

I ended up staying up all night, waiting until 7am so I could call the Electronic Fraud Division in the bank. Just over $500 was stolen. The bank is covering it, but it's going to take 10 days to get our money back. As cliche as this sounds, but I really do feel violated, as if somebody came into my home, like a thief in the night, and stole our money.

My husband had to go to the bank today to fill out paperwork, and get us new debit cards. I feel so stupid, but the phony e-mail that I got yesterday looked so legit, right down to the company Logo. Upon closer inspection, I think I should have been tipped off when it said, Dear Value Customer, as opposed to Valued, lol.

MAJOR learning experience. I'm having second thoughts about online banking too.

catlover79 · 08-06-2009, 09:41 PM

Oh no!! I hope everything works out OK.

MickeyMac · 08-06-2009, 09:55 PM

This sucks. Hope you get everything back, and I hope they catch who did this.

Courtnee · 08-06-2009, 09:56 PM

Oh, wow. I'm really sorry to hear that. At least you caught it in the bud.

Marvo301 · 08-06-2009, 10:07 PM

I'm sorry this happened to you Janice. But at least you were able to catch it and put a stop to it. And I'm glad you will be getting your money back.

Family Ties Forever! · 08-06-2009, 10:34 PM

I'm so sorry to hear that happened Janice. That's terrible. I"m glad that you will be able to get your money back. It's a shame that some people have nothing better to do then to rip off other people.

LuLu Rogers · 08-06-2009, 10:37 PM

I'm so sorry about this Janice, it's terrible that people will do things like that.

Hollow · 08-06-2009, 10:41 PM

ugh, i'm sorry that happened.

that must have been really scary. hopefully everything will turn out ok.

Chocoholic · 08-06-2009, 11:37 PM

I'm sorry that happened. You just can't trust anyone these days

PunkyP0WER · 08-06-2009, 11:49 PM

sorry to hear this Janice. how terrible! i've had a lot of close calls with "paypal", i've had 2 or 3 emails in the past asking for me to verify my account info but luckily i disregarded them. you're fortunate that you're able to recoup your money and i'm glad everything was able to be handled by the bank.

browneyes106 · 08-06-2009, 11:57 PM

I'm sorry about what happened to your bank account. I hope the person is caught.

comedyfreak · 08-07-2009, 03:55 AM

I get those type emails from ebay and paypal, I send them to the spoof site where they get investigated. I get emails from legit sites saying they won't ask for any personal info.

Zoneboy · 08-07-2009, 04:01 AM

Anytime you get an e-mail from Paypal or your bank that starts off with Dear Paypal Member, Dear Valued Customer or any other similar greeting, It should raise a few red flags. Paypal and most banks will greet you by your full name. I get spoof e-mails all the time from bogus websites that look almost identical to Paypal but if the e-mail doesn't greet me by my full name it gets forwarded to same address comedyfreak sends his.

InspectorExstead · 08-07-2009, 05:05 AM

Ugh, bank fraud is a major pain in the BUTT! I'm so sorry Janice. I know how you feel-I went through this a couple of weeks ago. My account only had $61 taken out of it (but I was charged $70 for overdrafting twice because of it). It's such a damn hassle isn't it? And it's because of idiots and losers out there that this happens in the first place. Honestly, they need to get a life or find something else to do instead of frustrating hard working, honest people. I'm glad the bank is fully recovering your money and that you guys got new account numbers/debit cards to prevent this from happening again. Just hang tight until the money is refunded back and like you said-lesson learned.

ponytail · 08-07-2009, 06:35 AM

What a nightmare you are going through Janice. There are so many crooked people out there.

08-06-2009, 09:31 PM	#1
Janice Retired Admin - Hollywood Swingin' Forum Legend Join Date: Aug 03, 2001 Location: Beantown Posts: 36,388	My Online Banking Account was Hacked! What a night!, Actually, it started yesterday afternoon when I received an e-mail "from" my bank, informing me that I had to update the information in my online banking account. Like a dope, I was led right off a cliff. Then, last night at a little before 2am, I received two e-mails thanking me for my purchases a company. I freaked, woke up my husband. I was having a hard time getting a live person on the line with my bank. I changed the password online, and finally found a person at the bank who froze my account. During that time, another $300 was taken out as a cash advance. I was actually in tears, watching my balance dwindle down. This was my checking account, and I run it tight. I don't have thousands in it. I'm fortunate they didn't target my savings account. I ended up staying up all night, waiting until 7am so I could call the Electronic Fraud Division in the bank. Just over $500 was stolen. The bank is covering it, but it's going to take 10 days to get our money back. As cliche as this sounds, but I really do feel violated, as if somebody came into my home, like a thief in the night, and stole our money. My husband had to go to the bank today to fill out paperwork, and get us new debit cards. I feel so stupid, but the phony e-mail that I got yesterday looked so legit, right down to the company Logo. Upon closer inspection, I think I should have been tipped off when it said, Dear Value Customer, as opposed to Valued, lol. MAJOR learning experience. I'm having second thoughts about online banking too.

08-06-2009, 09:41 PM	#2
catlover79 God Bless Val Forum Addict Join Date: May 29, 2006 Location: Bewitched in Ohio Posts: 70,396	Oh no!! I hope everything works out OK.
	__________________ "Jesus loves you and He approves this message." "I'm alive. I'm feeling good. I'm trying to live every moment as much as I can." - Valerie Harper, March 2013

08-06-2009, 09:56 PM	#4
Courtnee MAN VS SAMMICH. Forum Star Join Date: Mar 23, 2005 Location: Louisiana Posts: 16,413	Oh, wow. I'm really sorry to hear that. At least you caught it in the bud.
	__________________ Whether I'm the rose of sheer perfection A freckle on the nose of life's complexion The Cinderella or the shine apple of its eye I gotta fly once, I gotta try once, Only can die once, right, sir? Ooh, life is juicy, juicy and you see, I gotta have my bite, sir. Get ready for me love, 'cause I'm a "comer" I simply gotta march, my heart's a drummer Don't bring around the cloud to rain on my parade

08-06-2009, 10:07 PM	#5
Marvo301 I'm NOT a Blockhead! Forum Celebrity Join Date: May 17, 2002 Location: The Great White North Posts: 21,465	I'm sorry this happened to you Janice. But at least you were able to catch it and put a stop to it. And I'm glad you will be getting your money back.
	__________________ Only a life lived for others is worth living. Albert Einstein A life isn't worth living unless it has impact on other lives. Jackie Robinson Be always at war with your vices, at peace with your neighbors, and let each new year find you a better man. Benjamin Franklin

08-06-2009, 10:34 PM	#6
Family Ties Forever! Member Forum Star Join Date: Apr 16, 2002 Location: Keaton residence Posts: 10,216	I'm so sorry to hear that happened Janice. That's terrible. I"m glad that you will be able to get your money back. It's a shame that some people have nothing better to do then to rip off other people.
	__________________ Jenny

08-06-2009, 09:55 PM	#3
MickeyMac Member Forum Star Join Date: Jun 18, 2008 Location: Kalamazoo, Michigan Posts: 19,008	This sucks. Hope you get everything back, and I hope they catch who did this.

08-06-2009, 10:37 PM	#7
LuLu Rogers Colonel Brandon Forum Star Join Date: Mar 23, 2004 Location: The Hogwarts Dungeons Posts: 11,013	I'm so sorry about this Janice, it's terrible that people will do things like that.
	__________________ -Lauren- "I can teach you how to bewitch the mind and ensnare the senses. I can tell you how to bottle fame, brew glory, and even put a stopper in death."-Professor Severus Snape

08-06-2009, 10:41 PM	#8
Hollow Member Forum Superstar Join Date: Dec 16, 2001 Posts: 30,418	ugh, i'm sorry that happened. that must have been really scary. hopefully everything will turn out ok.

08-06-2009, 11:37 PM	#9
Chocoholic Member Forum Star Join Date: Dec 01, 2000 Location: Between a rock and a hard place. Posts: 11,235	I'm sorry that happened. You just can't trust anyone these days

08-06-2009, 11:49 PM	#10
PunkyP0WER Member Senior Member Join Date: May 23, 2008 Location: MACY*S on 34th St. Posts: 1,908	sorry to hear this Janice. how terrible! i've had a lot of close calls with "paypal", i've had 2 or 3 emails in the past asking for me to verify my account info but luckily i disregarded them. you're fortunate that you're able to recoup your money and i'm glad everything was able to be handled by the bank.

08-06-2009, 11:57 PM	#11
browneyes106 Member Forum Veteran Join Date: Apr 01, 2008 Posts: 6,094	I'm sorry about what happened to your bank account. I hope the person is caught.

08-07-2009, 03:55 AM	#12
comedyfreak Cheers! Forum Star Join Date: Dec 14, 2005 Location: Sunny California Posts: 11,061	I get those type emails from ebay and paypal, I send them to the spoof site where they get investigated. I get emails from legit sites saying they won't ask for any personal info.
	__________________ www.facebook.com/comedyfreak

08-07-2009, 04:01 AM	#13
Zoneboy RIP, I'LL NEVER FORGET YOU :( Moderator Forum Superstar Join Date: Jul 13, 2003 Location: AT HOME WISHING ALL THIS WAS JUST A DREAM AND THAT I'LL WAKE UP FROM THIS NIGHTMARE. Posts: 34,548	Anytime you get an e-mail from Paypal or your bank that starts off with Dear Paypal Member, Dear Valued Customer or any other similar greeting, It should raise a few red flags. Paypal and most banks will greet you by your full name. I get spoof e-mails all the time from bogus websites that look almost identical to Paypal but if the e-mail doesn't greet me by my full name it gets forwarded to same address comedyfreak sends his.
	__________________ 'Twas The Night Before Christmas And All Through The Full House Not A Creature Was Stirring, Not Even Mighty Mouse. All My Children We're Nestled All Snug In Their Beds While Visions Of Sugarbakers Danced In Their Heads.

08-07-2009, 05:05 AM	#14
InspectorExstead Member Forum Star Join Date: Oct 29, 2001 Location: The Golden State Posts: 12,902	Ugh, bank fraud is a major pain in the BUTT! I'm so sorry Janice. I know how you feel-I went through this a couple of weeks ago. My account only had $61 taken out of it (but I was charged $70 for overdrafting twice because of it). It's such a damn hassle isn't it? And it's because of idiots and losers out there that this happens in the first place. Honestly, they need to get a life or find something else to do instead of frustrating hard working, honest people. I'm glad the bank is fully recovering your money and that you guys got new account numbers/debit cards to prevent this from happening again. Just hang tight until the money is refunded back and like you said-lesson learned.
	__________________ They killed my sister because she asked: "Where is my vote?" http://sosiran.com/ http://tapeshhd.com/index.php

08-07-2009, 06:35 AM	#15
ponytail Member Forum 4000 Club Member Join Date: Mar 20, 2004 Location: In Happy, Healthy, Wealthyville Posts: 4,275	What a nightmare you are going through Janice. There are so many crooked people out there.