Do You Speak Up Or Keep Quiet? - Sitcoms Online Message Boards

Family Ties Forever! · 07-24-2009, 05:24 PM

When you're in a grocery store or just a store in general do you speak up if there's a problem or do you keep quiet?

My mother is rather outspoken. We had a situation in the grocery store today. She got really upset. She told the cashier to get the manager. After the cashier refused to listen my mother started counting down from ten out loud. I knew if she got to 1 it wouldn't be pretty.

HuntingtonM15 · 07-24-2009, 05:31 PM

If it was something minor, I would keep quiet. However, if there was a problem or if I was being treated rudely for no reason, I would definitely say something and I have. There was also a situation where a cashier was being treated horribly by a customer, and I couldn't help but speak up. Normally I'd stay out of it, but retail workers don't deserve to be treated like they are beneath anyone.

littlebelle · 07-24-2009, 06:13 PM

Being a grocery store clerk myself, I never try to cause any problems and am super polite to the fellow clerks. Unless it's something that's over 10 dollars, then I'll just mention something to them.

Nighthawk76 · 07-24-2009, 06:15 PM

I'm usually one to keep quiet, but if the situation called for me to speak up, I would.

Janice · 07-24-2009, 06:34 PM

I speak up, but I don't make a scene. If the clerk is uncooperative, then I ask to speak with the manager. I'll then explain the situation. It rarely gets that far, as most workers, in person or on the phone, will take you more seriously if you ask to speak with their boss. They don't want that, so they usually change their attitude.

Sharop · 07-24-2009, 07:04 PM

I tend to stay quiet - even if the problem was quite big, I might be too shy or nervous to complain.

It might depend on what kind of mood I was in - although I am by nature quiet in these sorts of situations, I sometimes feel tired of letting things happen without speaking up. So if it was a big enough problem that merited me speaking up, I might surprise myself and say something.

Hollow · 07-24-2009, 08:22 PM

keep quiet. even if it was a major problem, hell, i'd still keep it at minimum volume and confidence. only if someone started personally violating me would i come out of my shell at all.

OH Nuts! · 07-24-2009, 11:44 PM

It depends. Generally I speak up but I try to do it politely & firmly.

dakert · 07-24-2009, 11:59 PM

The owner of the factory where I work said he gave the best raises. He gave Junky raises but I kept quiet. I dont have any support system so I kept my mouth shut.

dawsongirl · 07-25-2009, 01:01 AM

Quote:

Originally Posted by safety pin

keep quiet. even if it was a major problem, hell, i'd still keep it at minimum volume and confidence. only if someone started personally violating me would i come out of my shell at all.

Me too. I've never asked to see a manager or anything like that. I speak up when a cashier rings an item twice, but they usually just just go Oops, and fix it. No biggie.

I don't have any desire to make a scene.

InspectorExstead · 07-25-2009, 01:44 AM

I speak up. I have worked in customer service and it bugs me when customers are flat out rude to cashiers. I have to say something. And if there's ever an issue with a price or anything, I'll say what I saw the price as in the store. I never make a scene, but I'm not one to bite my tongue.

Schmoopie · 07-25-2009, 01:51 AM

Although I wish I were more assertive, I'm definitely on the quiet side. If there's a problem, I might mention it to the employee, but more likely than not, I end up writing a letter or speaking to the manager in person. It works wonders and I don't cause a scene.

sara · 07-25-2009, 02:20 AM

As a cashier I can say that I am much more willing to go the extra mile to help out a customer who's being polite than one who's rude. Our managers are good at standing up for us, which is nice.

dawsongirl · 07-25-2009, 04:00 AM

Quote:

Originally Posted by sara

As a cashier I can say that I am much more willing to go the extra mile to help out a customer who's being polite than one who's rude. Our managers are good at standing up for us, which is nice.

Yeah, I don't see why people think they'll always get their way if they're nasty. You can catch more flies with honey so to speak.

Doodyville10019 · 07-25-2009, 05:15 AM

I can be very outspoken when necessary, especially if someone working at the store sounds phony to me.

07-24-2009, 05:24 PM	#1
Family Ties Forever! Member Forum Fanatic Join Date: Apr 16, 2002 Location: Keaton residence Posts: 10,214	Do You Speak Up Or Keep Quiet? When you're in a grocery store or just a store in general do you speak up if there's a problem or do you keep quiet? My mother is rather outspoken. We had a situation in the grocery store today. She got really upset. She told the cashier to get the manager. After the cashier refused to listen my mother started counting down from ten out loud. I knew if she got to 1 it wouldn't be pretty.
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07-24-2009, 07:04 PM	#6
Sharop Andy Gibb aged 12 Forum 3000 Club Member Join Date: Dec 03, 2004 Location: Courthouse Square, Hill Valley, beside the clocktower, 10:04 p.m., November 12th 1955 Posts: 3,912	I tend to stay quiet - even if the problem was quite big, I might be too shy or nervous to complain. It might depend on what kind of mood I was in - although I am by nature quiet in these sorts of situations, I sometimes feel tired of letting things happen without speaking up. So if it was a big enough problem that merited me speaking up, I might surprise myself and say something.
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07-25-2009, 01:44 AM	#11
InspectorExstead Member Forum Fanatic Join Date: Oct 29, 2001 Location: The Golden State Posts: 12,902	I speak up. I have worked in customer service and it bugs me when customers are flat out rude to cashiers. I have to say something. And if there's ever an issue with a price or anything, I'll say what I saw the price as in the store. I never make a scene, but I'm not one to bite my tongue.
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07-25-2009, 01:51 AM	#12
Schmoopie Keep Calm and Love Snoopy Forum Star Join Date: Jul 13, 2008 Location: Lynnwood, Washington Posts: 15,697	Although I wish I were more assertive, I'm definitely on the quiet side. If there's a problem, I might mention it to the employee, but more likely than not, I end up writing a letter or speaking to the manager in person. It works wonders and I don't cause a scene.
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07-25-2009, 02:20 AM	#13
sara Member Senior Member Join Date: May 21, 2002 Location: grandville michigan Posts: 2,296	As a cashier I can say that I am much more willing to go the extra mile to help out a customer who's being polite than one who's rude. Our managers are good at standing up for us, which is nice.
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07-24-2009, 05:31 PM	#2
HuntingtonM15 That Bothers Me Moderator Forum Star Join Date: Jun 20, 2003 Location: Metro Detroit Posts: 11,061	If it was something minor, I would keep quiet. However, if there was a problem or if I was being treated rudely for no reason, I would definitely say something and I have. There was also a situation where a cashier was being treated horribly by a customer, and I couldn't help but speak up. Normally I'd stay out of it, but retail workers don't deserve to be treated like they are beneath anyone.

07-24-2009, 06:13 PM	#3
littlebelle Spell Caster Senior Member Join Date: Dec 29, 2006 Location: Seattle Posts: 2,659	Being a grocery store clerk myself, I never try to cause any problems and am super polite to the fellow clerks. Unless it's something that's over 10 dollars, then I'll just mention something to them.

07-24-2009, 06:15 PM	#4
Nighthawk76 Rachel Berry Forum Celebrity Join Date: Feb 28, 2003 Location: Illinois Posts: 23,254	I'm usually one to keep quiet, but if the situation called for me to speak up, I would.

07-24-2009, 06:34 PM	#5
Janice Retired Admin - Hollywood Swingin' Forum Legend Join Date: Aug 03, 2001 Location: Beantown Posts: 36,388	I speak up, but I don't make a scene. If the clerk is uncooperative, then I ask to speak with the manager. I'll then explain the situation. It rarely gets that far, as most workers, in person or on the phone, will take you more seriously if you ask to speak with their boss. They don't want that, so they usually change their attitude.

07-24-2009, 08:22 PM	#7
Hollow Member Forum Superstar Join Date: Dec 16, 2001 Posts: 30,406	keep quiet. even if it was a major problem, hell, i'd still keep it at minimum volume and confidence. only if someone started personally violating me would i come out of my shell at all.

07-24-2009, 11:44 PM	#8
OH Nuts! Member Forum King Join Date: Feb 15, 2005 Posts: 133,383	It depends. Generally I speak up but I try to do it politely & firmly.

07-24-2009, 11:59 PM	#9
dakert Member Forum 3000 Club Member Join Date: May 10, 2007 Location: Altoona PA Posts: 3,411	The owner of the factory where I work said he gave the best raises. He gave Junky raises but I kept quiet. I dont have any support system so I kept my mouth shut.

07-25-2009, 05:15 AM	#15
Doodyville10019 Meet my new friend Sparkie! Forum Regular Join Date: Oct 08, 2008 Location: Competition Square, located in Doodyville Park Posts: 877	I can be very outspoken when necessary, especially if someone working at the store sounds phony to me.
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