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#1 |
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Member
Forum Junkie
Join Date: Aug 17, 2002
Posts: 99,008
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Doesn't have to give you good customer service-LOL
HUH??? So they don't have to be GOOD AT WHAT THEY DO because they are not making $80,000 a year?? If that's not the DUMBEST THING I ever heard in my life My mom an excuse when I tell her a Comcast Customer Service Rep can't help me with a problem When a Sandwich maker at Subway doesnt grett you with a SMILE or GIVE YOU EYE CONTACT When a Cashier at a Pharmacy is UNPLEASANT and NASTY I don't give a SH*T if they are making $3.00 an hour they are paid to do a JOB and I shouldn't have to get CRAPPY CUSTOMER SERVICE Anyone experiecing SH*TTY CUSTOMER SERVICE in your local area???? |
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#2 |
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LEGAL SPICE ;)
Forum Legend
Join Date: Jul 25, 2005
Location: OXNARD, CA - WHERE THE DALLAS COWBOYS TRAIN & PRACTICE
Posts: 38,689
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So the question you really want answered is ANYONE ELSE EVER EXPERIENCE CRAPPY CUSTOMER SERVICE?
Yes, many times. But what a person makes has no bearing on whether they are nice or not. One can make a whole lot of money and still be a jackass. Look at any high profile person with bucks. |
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#3 | |
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Member
Forum Junkie
Join Date: Aug 17, 2002
Posts: 99,008
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Quote:
Exactly, then when I told her I came across they very sweet older cashier my mom said-"Oh that must be there part-time job and they are just doing that to fill in the hours of the day" LOL |
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#4 | |
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LEGAL SPICE ;)
Forum Legend
Join Date: Jul 25, 2005
Location: OXNARD, CA - WHERE THE DALLAS COWBOYS TRAIN & PRACTICE
Posts: 38,689
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Quote:
Your mom is cute and funny.
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#5 | |
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Member
Forum Junkie
Join Date: Aug 17, 2002
Posts: 99,008
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Quote:
So only if someone is struggling to make ends met and that is the ONLY JOB yopu can expect them to be RUDE and NASTY-lol |
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#6 |
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Retired
Forum Fanatic
Join Date: Mar 02, 2008
Posts: 8,459
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[QUOTE=KingofTVResearch]Doesn't have to give you good customer service-LOL
HUH??? So they don't have to be GOOD AT WHAT THEY DO because they are not making $80,000 a year?? If that's not the DUMBEST THING I ever heard in my life My mom an excuse when I tell her a Comcast Customer Service Rep can't help me with a problem When a Sandwich maker at Subway doesnt grett you with a SMILE or GIVE YOU EYE CONTACT When a Cashier at a Pharmacy is UNPLEASANT and NASTY I don't give a SH*T if they are making $3.00 an hour they are paid to do a JOB and I shouldn't have to get CRAPPY CUSTOMER SERVICE Anyone experiecing SH*TTY CUSTOMER SERVICE in your local area????[/QUOT Well i have to agree with you King. If a Company is paying you to do a job, being nice to the customers is part of it, no matter kind of salary you make. |
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__________________
BarneyFife has left the building.
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#7 | |
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Member
Forum Junkie
Join Date: Aug 17, 2002
Posts: 99,008
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[QUOTE=BarneyFife]
Quote:
The other night I was o the phone with a Comcast customer service person and I was telling my mom how the lady didn't know the answer to my question and was trying to hurry and schedule a techinician to come out and i kept her a$$ on that phone for 30 min-lol The Worst thing you can do as a customer service rep is RUSH someone off the phone |
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#8 | |
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Retired
Forum Fanatic
Join Date: Mar 02, 2008
Posts: 8,459
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[QUOTE=KingofTVResearch]
Quote:
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#9 |
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Member
Senior Member
Join Date: Jun 12, 2003
Posts: 1,562
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No offense to your Mom, but I think she's wrong. Are you sure she wasn't kidding when she told you that?
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#10 | |
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Member
Forum Junkie
Join Date: Aug 17, 2002
Posts: 99,008
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Quote:
Nope, she expects crappy customer service if the person is in a low paying job. Especially if they are over 25 |
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#11 |
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Drew Carey from Hell
Forum Star
Join Date: Nov 10, 2007
Location: The City of Cleveland, in The State of Cleveland, in The United States of Cleveland
Posts: 14,222
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I make low salary and I try my best to make sure that they feel welcomed...but some places are lame like I went to get some underwear because I needed some extra boxer-briefs, but they didn't have the kind I wanted! Walgreen's gave me a hard time, and now I won't shop there again!
The next time I go underwear shopping, I'm getting briefs! (That's okay, I don't want children anyhow!) |
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__________________
Thank God for kids that love Obscure Things. Lee Hazlewood (1929-2007) You ARE Special to God! Rev. Ernest Angely (August 1921-May 2021)
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#12 | |
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Member
Senior Member
Join Date: Jun 12, 2003
Posts: 1,562
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Quote:
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#13 | |
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Member
Forum Junkie
Join Date: Aug 17, 2002
Posts: 99,008
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Quote:
Well when I call Comcast I want the person to go outside the BOX to find a answer to my question since I send The company more every first of the month |
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#14 |
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Member
Senior Member
Join Date: Jun 12, 2003
Posts: 1,562
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That's true. Comcast customer service is definitely a YMMV. One time I waited for an appointment and they didn't show up so they gave me Starz for free for 6 months. Othertimes they don't seem to give a rats a$$.
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#15 |
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LEGAL SPICE ;)
Forum Legend
Join Date: Jul 25, 2005
Location: OXNARD, CA - WHERE THE DALLAS COWBOYS TRAIN & PRACTICE
Posts: 38,689
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I keep reading abt COMCAST and their bad service. Damn, I am lucky.
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