Something happened to me in a store today that never happened in my entire life - Sitcoms Online Message Boards

TVFactFan · 01-11-2008, 07:27 PM

I had $32.00 in my wallet and went to buy lunch at this store across the street from my job and my total came up to $8.00. So I took out a $20 bill and handed it to the lady and was expecting $12.00 change back. The woman put $1.95 on the counter because she said i gave her a $10 dollar bill and I said that i gave her a $20.00 I never had a $10 in my wallet, only a 20, a 5, and 7 one dollar bills totaling $32.00. So I was going back and forth with the lady and she SNATCH the 10 out of her hand and said-"F*CK the food because it was no I was goig to eat after being jammed for $10.00

So they told me to come back when the manager of the store returns which was close to 7pm, so I'm still at work now and headed back over to the store to see if I can get my 20 back. I just can;t beleive a store can be this desperate for money and will try and steal from customers like this.

part of me think I will just have to move on because they don;t want to give me the money and probably told me a fake time and if $10,00 is really that important to them then it's not worth me going to jail over because I was so close to CHOKING the lady when this happened

Ireneparalegal · 01-11-2008, 07:29 PM

Wait, she gave you back $1.95??? That is still wrong. If she thought you gave her ten dollars and the food cost $8, it should have been $2 back.

Ireneparalegal · 01-11-2008, 08:18 PM

As for the cashier not paying attention, she was wrong obviously. However, the manager will have to count her drawer and make sure the drawer has $10 more than it should have. When I was a manager, I had that issue come up. This customer complained that he was short-changed $5.00.

I counted the drawer immediately and discovered it was $5 plus. I apologized to the customer, who was very nice by the way, and I told the cashier when she got the bill in her hand to say out loud "Out of $20" or "Out of $10" and leave the bills on top of the register until the change was given, this way you are announcing to the customer how much they gave you and the cashier covers their a$$. If you place a $20 bill on the cash register, you won't have a customer tell you they gave you a $50 instead.

This is what she should have done.

TVFactFan · 01-11-2008, 09:23 PM

Quote:

Originally Posted by Ireneparalegal

As for the cashier not paying attention, she was wrong obviously. However, the manager will have to count her drawer and make sure the drawer has $10 more than it should have. When I was a manager, I had that issue come up. This customer complained that he was short-changed $5.00.

I counted the drawer immediately and discovered it was $5 plus. I apologized to the customer, who was very nice by the way, and I told the cashier when she got the bill in her hand to say out loud "Out of $20" or "Out of $10" and leave the bills on top of the register until the change was given, this way you are announcing to the customer how much they gave you and the cashier covers their a$$. If you place a $20 bill on the cash register, you won't have a customer tell you they gave you a $50 instead.

This is what she should have done.

I think she gave me back $1.90 because the total was $8.10 because I remember her asing me do I have 10 cents. Well I went bac at 7pm and they gave me bac my $10 and said that they couldn't find a error in the draw and gave me the $10 out their pocket because they didn't want any trouble-lol What a Day

Ireneparalegal · 01-11-2008, 09:32 PM

Quote:

Originally Posted by KingofTVResearch

I think she gave me back $1.90 because the total was $8.10 because I remember her asing me do I have 10 cents. Well I went bac at 7pm and they gave me bac my $10 and said that they couldn't find a error in the draw and gave me the $10 out their pocket because they didn't want any trouble-lol What a Day

Good to hear it worked out. Will you go there again?

TVFactFan · 01-11-2008, 09:45 PM

Quote:

Originally Posted by Ireneparalegal

Good to hear it worked out. Will you go there again?

Hell no, I'm done forever, too SNEAKY and SLIMY for me

Ireneparalegal · 01-11-2008, 09:48 PM

Quote:

Originally Posted by KingofTVResearch

Hell no, I'm done forever, too SNEAKY and SLIMY for me

Live and learn I guess.

Did you tell the manager you were not going back there ever?

TVFactFan · 01-11-2008, 10:12 PM

Quote:

Originally Posted by Ireneparalegal

Live and learn I guess.

Did you tell the manager you were not going back there ever?

The manager never came from the back of the store, she sent one the cashiers up to the front with the $10

Ireneparalegal · 01-12-2008, 12:55 AM

Quote:

Originally Posted by KingofTVResearch

The manager never came from the back of the store, she sent one the cashiers up to the front with the $10

Oh hell no, I would have demanded to speak to the manager. Your time was wasted having to go back and get your money because of their employee's mistake! I WANT ANSWERS!!!

Janice · 01-12-2008, 01:11 AM

Mistakes do happen, and that's probably how this mess started. I just don't think they were out to steal your money. For starters, she would choose her 'victims' more wisely, and wouldn't pick on someone who's 6'5". I just find it insane that she basically threw you out of the place. I thought managers were always on duty, especially at the busy lunch hour. I think she took $10 out after you left, to cover her mistake.

Mr. Television · 01-12-2008, 01:12 AM

The manager probably doesn't know anything about it. It sounds like she was trying to cover her ass.

Ireneparalegal · 01-12-2008, 01:12 AM

I agree, I don't think it was purposeful, however, the way they handled the situation was not right.

TVFactFan · 01-12-2008, 01:23 AM

Quote:

Originally Posted by Walking Tall

The manager probably doesn't know anything about it. It sounds like she was trying to cover her ass.

I never thought about that sonny-lol I don't think she expected me to come back 5 hours later for $10. When she saw me she probably was like-"OH MY GOD HE IS SERIOUS ABOUT THIS $10"

LOL

TVFactFan · 01-12-2008, 01:25 AM

Quote:

Originally Posted by Ireneparalegal

I agree, I don't think it was purposeful, however, the way they handled the situation was not right.

Then when I asked do I get a free meal for the inconveience and she said-"I don't think you should expect anything like that"

HUH????? That store is defintely off the list

Ireneparalegal · 01-12-2008, 01:28 AM

Quote:

Originally Posted by KingofTVResearch

I never thought about that sonny-lol I don't think she expected me to come back 5 hours later for $10. When she saw me she probably was like-"OH MY GOD HE IS SERIOUS ABOUT THIS $10"

LOL

I love how you just described that!! I can really imagine in my head that look she gave you.

She has to be nuts if she thought someone would just forget $10.

********!

01-11-2008, 07:27 PM	#1
TVFactFan Member Forum Junkie Join Date: Aug 17, 2002 Posts: 99,106	Something happened to me in a store today that never happened in my entire life I had $32.00 in my wallet and went to buy lunch at this store across the street from my job and my total came up to $8.00. So I took out a $20 bill and handed it to the lady and was expecting $12.00 change back. The woman put $1.95 on the counter because she said i gave her a $10 dollar bill and I said that i gave her a $20.00 I never had a $10 in my wallet, only a 20, a 5, and 7 one dollar bills totaling $32.00. So I was going back and forth with the lady and she SNATCH the 10 out of her hand and said-"F*CK the food because it was no I was goig to eat after being jammed for $10.00 So they told me to come back when the manager of the store returns which was close to 7pm, so I'm still at work now and headed back over to the store to see if I can get my 20 back. I just can;t beleive a store can be this desperate for money and will try and steal from customers like this. part of me think I will just have to move on because they don;t want to give me the money and probably told me a fake time and if $10,00 is really that important to them then it's not worth me going to jail over because I was so close to CHOKING the lady when this happened

01-11-2008, 07:29 PM	#2
Ireneparalegal LEGAL SPICE ;) Forum Legend Join Date: Jul 25, 2005 Location: OXNARD, CA - WHERE THE DALLAS COWBOYS TRAIN & PRACTICE Posts: 38,691	Wait, she gave you back $1.95??? That is still wrong. If she thought you gave her ten dollars and the food cost $8, it should have been $2 back.
	__________________ DALLAS COWBOYS ARE HERE AT TRAINING CAMP!!!

01-12-2008, 01:12 AM	#11
Mr. Television 23 Years at Sitcoms Online Forum Icon Join Date: Jun 06, 2003 Location: Somewhere you're Not Posts: 62,132	The manager probably doesn't know anything about it. It sounds like she was trying to cover her ass.
	__________________ Sonny

01-11-2008, 08:18 PM	#3
Ireneparalegal LEGAL SPICE ;) Forum Legend Join Date: Jul 25, 2005 Location: OXNARD, CA - WHERE THE DALLAS COWBOYS TRAIN & PRACTICE Posts: 38,691	As for the cashier not paying attention, she was wrong obviously. However, the manager will have to count her drawer and make sure the drawer has $10 more than it should have. When I was a manager, I had that issue come up. This customer complained that he was short-changed $5.00. I counted the drawer immediately and discovered it was $5 plus. I apologized to the customer, who was very nice by the way, and I told the cashier when she got the bill in her hand to say out loud "Out of $20" or "Out of $10" and leave the bills on top of the register until the change was given, this way you are announcing to the customer how much they gave you and the cashier covers their a$$. If you place a $20 bill on the cash register, you won't have a customer tell you they gave you a $50 instead. This is what she should have done.

01-12-2008, 01:11 AM	#10
Janice Retired Admin - Hollywood Swingin' Forum Legend Join Date: Aug 03, 2001 Location: Beantown Posts: 36,388	Mistakes do happen, and that's probably how this mess started. I just don't think they were out to steal your money. For starters, she would choose her 'victims' more wisely, and wouldn't pick on someone who's 6'5". I just find it insane that she basically threw you out of the place. I thought managers were always on duty, especially at the busy lunch hour. I think she took $10 out after you left, to cover her mistake.