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Old 12-20-2007, 09:18 PM   #1
catlover79
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Madderest If you have car problems, DO NOT GO TO MIDAS!!!

Midas: !!!!!

Let me start this rant off by telling you all, I AM LIVID. I AM STEAMED. I AM INCENSED. If you could see me now, you'd see smoke coming out of my ears.

To make a long story short, I've had problems with the power steering on my car. Over the past couple of weeks, my 1994 Jetta GL III has been back and forth from Midas to the VW dealer my brother works at. Last night we took the car to Midas to have a new steering rack put in. Since my dad has done the lion's share of dealing with the mechanics (even though I pay for gas and upkeep, the car is still in my dad's name and he pays the insurance), he's told me how the mechanics there have given him a bit of a rough time.

Case in point: Dad picked me up from work and we drove straight to Midas, as it is only a couple of miles away from my job. The mechanic was pretty curt as we walked in. No hellos or any greetings of any kind. I kind of walked around in the lobby area as they commiserated. The guy was curt from the moment we came in, but things came to a head when he wanted my dad to sign a form. My dad asked what the form was for, when the mechanic kept saying, "just sign it, just sign it" several times.

My dad said, in a NORMAL, calm tone of voice, "this is crap". The mechanic then JUMPED down Dad's throat, and accused my dad of cussing out him and his mechanics and belittling their work.

That is complete and utter NONSENSE. My dad is a Christian man who has NEVER, EVER cursed out ANYONE!!! He's also a teacher and has dealt with PLENTY of unpleasant situations, and never cussed out anyone there. Nor has he done it anywhere else!! I've only heard him cuss a handful of times in my life, and they were all in our house, usually if he's dropped something or hurt himself in some way.

Then this creep has the audacity to threaten to call the cops on my dad and my dad wasn't even the one yelling!! My dad was upset of course, but he was more shocked than anything at the venom this guy let loose at him! So was I, of course. We finally got in the cars and left. I still can't believe it.

First thing tomorrow I am contacting both Midas' corporate headquarters and the Cleveland BBB. NO ONE is going to slander my father and not hear from me about it. The NERVE!! Plus, you think this creep would have the decency not to scream in a small lobby area at a customer with a woman in the room. You'd think he'd have that small shred of decency. Then again...

My dad has had enough problems. Since his full-time job was downsized in 2005, he's had to make a living doing odd substituting gigs. He doesn't often know from day to day if he'll be working or not. Plus, he needs to keep doing it for 4 more years so he can get full retirement benefits. He's had a dry spell lately. My brother and I pay rent and help where we can, but we have bills of our own to pay, too. My mother doesn't get a super amount of money from her retirement, either. We don't need this crap. Please, everyone, take your car repair business elsewhere!

Here's to you, Midas:
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Old 12-20-2007, 09:27 PM   #2
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Because we had a guarantee, they had to pay the $$ for the steering rack. This jerk got in my dad's face and screamed, "because of you, our company had to eat $400!!" then a few minutes later said $600. The creep can't even get his numbers right!!!
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Old 12-20-2007, 09:45 PM   #3
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Oh i agree with you about Midas, I made the mistake of getting my mufflers and pipes there for 15 years, they never seemed to fit right, I usually had to bring the car back 2-3 times before it all worked right (I figured this was probably common with replacement parts and didnt worry about it ), and then, a year later, maybe days after the waranty was done , the pipes rusted through, so, you had to buy all new just a year later....I finally decided to try Speedy instead, not only do they get the pipes to fit right the FIRST time, its been 3 YEARS since I've had to replace anything they instaled!!!! MIDAS SUCKS!!!
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Old 12-20-2007, 09:46 PM   #4
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I'm sorry, Monika. Neither you nor your father deserved to be treated this way. By sticking up for your dad though, it shows how great of a daughter you are.
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Old 12-20-2007, 09:56 PM   #5
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I can always depend on my two "Mikes" to cheer me up!!
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Old 12-20-2007, 09:56 PM   #6
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Quote:
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I can always depend on my two "Mikes" to cheer me up!!

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Old 12-20-2007, 10:17 PM   #7
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Originally Posted by catlover79
I can always depend on my two "Mikes" to cheer me up!!
They do say that misery loves company, Cat
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Old 12-20-2007, 10:19 PM   #8
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Because we had a guarantee, they had to pay the $$ for the steering rack. This jerk got in my dad's face and screamed, "because of you, our company had to eat $400!!" then a few minutes later said $600. The creep can't even get his numbers right!!!
OMG!!! How horrible and disgusting to read what happened to both of you. Sounds like the guy was already sh*tting bricks for some other reason and decided to take it out on the next customer...you and your father.
I bet he got an earful from a supervisor or some corporate person abt something that particular Midas is not doing right and he was pissed. My guess, I don't know, but no matter his "reason" that was total nonsense to treat anyone like that. I am sorry it happened to you two. I feel for you two and I hope you follow up for sure abt the BBB and the corporate headquarters. Jerk-offs like that bastard think no one will actually complain abt them, much less go to the trouble that you will. If more people did that, you bet your bottom dollar workers would think twice before going off on a customer. I hope he gets his but good!!!
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Old 12-20-2007, 10:22 PM   #9
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The commericals tell you to "trust the Midas touch". HA! Everything they touch turns to...well, you know.
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Old 12-20-2007, 10:31 PM   #10
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Quote:
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The commericals tell you to "trust the Midas tocuh". HA! Everything they touch turns to...well, you know.


They lost me as a customer about 4 years ago.....Go to Speedy, the name sucks, but, they do a much better job!
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Old 12-20-2007, 10:33 PM   #11
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They lost me as a customer about 4 years ago.....Go to Speedy, the name sucks, but, they do a much better job!
I'll check to see if there is a Speedy in my area. Thanks for the tip, Mikey!
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Old 12-20-2007, 10:35 PM   #12
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np, good luck Cat ^_^
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Old 12-20-2007, 10:36 PM   #13
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np, good luck Cat ^_^
I just checked their website...all their locations are in Canada!!
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Old 12-20-2007, 10:38 PM   #14
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That's gay. I would have been ALL OVER THAT GUY. Not even stopping to breathe.
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Old 12-20-2007, 10:39 PM   #15
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That's gay. I would have been ALL OVER THAT GUY. Not even stopping to breathe.


Me too. I tell ya, if that had been me I would have been demanding, "CALL THE COPS. I DARE YA!!"
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