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Old 12-10-2007, 04:26 PM   #1
Janice Johnson
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Thumbs down Worst Customer Service?

What are your tales of bad customer service? I went to a Walgreens, and I asked for cashback(Walgreens gives money back if you pay from a debit card), and the cashier had the audacity to ask me why I wanted money back! I was thinking, "None of your effing business!" (I felt extremely uncomfortable and uspet). I didn't say it aloud though, because I am too meek and worry a lot about what people think. I didn't go back to that Walgreens for about two weeks, and the only reason I came back was because that Walgreens was the closest to my house. I did complain about her though to another employee and asked that they tell her not to ask customers why they need money back, because other customers will curse her out or tell her to MHOB.
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Old 12-10-2007, 05:51 PM   #2
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I dont blame you, that isnt any of her business, and you should have called the manager.
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Old 12-10-2007, 09:29 PM   #3
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I would have said " I need the change. I hope that's ok " It is isn' it.?
Then let her reply or not reply.
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Old 12-10-2007, 09:57 PM   #4
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lol, I am sure it was a different Walgreens but the cashier there once was a huge bitch for no reason and shouted at me... so I shouted back at her and she apologized, LOL
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Old 12-10-2007, 10:38 PM   #5
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I would of reported her.

Maybe I'm just the zero tolerance for customer service reps who are @$$holes type of person.
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Old 12-10-2007, 11:09 PM   #6
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Gateway Computer Techs!


pissed: pissed:
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Old 12-10-2007, 11:33 PM   #7
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Quote:
Originally Posted by Mikado
I dont blame you, that isnt any of her business, and you should have called the manager.
I totally agree. You're entitled to your privacy, and I would've reported that to Walgreen's corporate headquarters!!!
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Old 12-11-2007, 12:31 AM   #8
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The morons who work at Best Buy. They know absolutely nothing about their products or policies. Idiots.
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Old 12-11-2007, 01:45 AM   #9
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I was at Wal-Mart one time with a friend who wanted a soundtrack, and we were having trouble finding them. My friend asked a lazy looking salesperson in electronics where they have soundtracks and she smiled and was like ummmmm what? We asked her again and she said ummmmmm...nope. First of all I know for a fact Wal-Mart has soundtracks, and second even if they didn't carry soundtracks the least she could've done was look. (by the way, we ended up finding the soundtracks for ourselves...in a stupid place) Thats one of the billion reasons i hate Wal-Mart.
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Old 12-11-2007, 01:48 AM   #10
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Quote:
Originally Posted by dawsongirl
The morons who work at Best Buy. They know absolutely nothing about their products or policies. Idiots.
Yeah, suddenly work isn't what it used to be. Even if the Best Buy people dont know anything, they can still pull info up on their magical computer for customers. What gets me though is that some of the employees dont even try to do that.
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Old 12-11-2007, 09:05 AM   #11
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Anyone who asked me what my phone number is. I hate when that happens.
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Old 12-11-2007, 09:07 AM   #12
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Quote:
Originally Posted by dawsongirl
The morons who work at Best Buy. They know absolutely nothing about their products or policies. Idiots.
My grandfather's a retired Best Buy employee, and he knew a lot about product warranties. Sorry, but I had to share that.
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Old 12-11-2007, 11:55 AM   #13
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Quote:
Originally Posted by howierules86
My grandfather's a retired Best Buy employee, and he knew a lot about product warranties. Sorry, but I had to share that.

I'm sure there are the odd employees there that do know what they're talking about, but I've yet to come across one. You say he knew about product warranties, but did he know everything about each product and it's specs itself?

Every time we've gone in they don't know all the specs about their plasma t.v.'s or the proper hookups for HD, etc.. A lot of the time they don't even know that they're getting certain products in (i.e. the new 65" Panasonic plasma). My husband knows way more than most of their clerks do just by researching on the internet.

They lose a ton of sales by being product ignorant imo.
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Old 12-11-2007, 12:13 PM   #14
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Quote:
Originally Posted by Janice
Gateway Computer Techs!


pissed: pissed:
You think they're bad? Call Purolator.

The number 1-888-SHIP-123 will forever be in my nightmares.
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Old 12-11-2007, 05:49 PM   #15
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me,my,mom,my grandmother,grandfather and dad went to go out to breakfast cause we were on our way to see my sisiter in austin anyway my grandfather order eggs and wanted a side of mayo and the waitress said why in a rude voise and he said none of your business.
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