"Did Your Cashier Greet You Today?" - Sitcoms Online Message Boards

swedeace · 10-08-2007, 11:31 PM

Who has noticed that the question "Did your cashier greet you today?" is now generally asked on the ATM swipe card machines in stores? I have seen this appear at Wal-Mart, but I am not sure if it's being asked in other stores.

So, who here replies to the question asked about the cashiers? I do! I am honest as well! If a cashier does greet me, I will answer "yes." If a cashier does not greet me, I will answer "no." Simple as that. For instance, I just came back from Wal-Mart tonight, and the cashier did NOT even acknowledge my presence at all! He didn't say "hi" or didn't even make eye contact. He just told me my total amount! Instead, he just gabbed at the guy who was behind me in line. I think that is NOT proper and professional of him. So, I did answer "no" about the greeting question on the machine.

How effective is this kind of feedback to the stores about its employees? Just wondering.

Mikado · 10-08-2007, 11:38 PM

oh its very effective, the companies base their employees salaries on their performances...I remember when i was a member of a bank so slow you could see your beard grow while you stood in line; I told them several times how poor the service was, and in less than 6 months from the survey it was like a new bank!

Jo_Luvs_Ketchup · 10-08-2007, 11:40 PM

Wow a thread I can really relate to! I am a new cashier and I always start with "Hello, may I help you?" or "Good morning", even when it's been a bad day. Today I was nearly in tears and for customers I still put a smile on my face, even the extremely rude ones! But then you get some guys who call you sweetheart! *blush* I love those guys! I make sure to always greet customers so they feel comfortable in the store.

phoebe7165 · 10-09-2007, 12:04 AM

Quote:

Originally Posted by swedeace

So, who here replies to the question asked about the cashiers? I do! I am honest as well! If a cashier does greet me, I will answer "yes." If a cashier does not greet me, I will answer "no." Simple as that. For instance, I just came back from Wal-Mart tonight, and the cashier did NOT even acknowledge my presence at all! He didn't say "hi" or didn't even make eye contact. He just told me my total amount! Instead, he just gabbed at the guy who was behind me in line. I think that is NOT proper and professional of him. So, I did answer "no" about the greeting question on the machine.

Oh man, do I feel your pain!!! You better bet if that cashier totally ignores me, I'm putting 'no'. Some people are just not meant to be cashiers, or I should say, any job working with customer service. I wish some people would realize that and find some other line of work.

dawsongirl · 10-09-2007, 12:25 AM

I only answer that question about 20% of the time. I was at Wal-Mart today, and paid cash, so I ignored the keypad altogether.

But I was wondering that same thing yesterday when I did check yes. I don't like rude cashiers. But then I also don't like ****ty customers. Terrible when you get in a line with both.

Family Ties Forever! · 10-09-2007, 01:32 AM

I think cashiers should greet people. I don't understand why some cashiers choose to not say a single word. Seems rude of them if you ask me.

Zoneboy · 10-09-2007, 01:38 AM

I'm not bothered if a Wal-Mart cashier fails to greet me but what really ticks me off is trying to find something in the place and there are no associates anywhere around to help you.

Hollow · 10-09-2007, 02:09 AM

i have social anxiety and i hate it when cashiers make personal contact with me like that.

swedeace · 10-09-2007, 11:08 AM

Well, I can see that most of you who have replied in this thread did not really pay attention to what I was asking. I was not asking if cashiers greeted you or not. I was asking whether or not you actually answer the question when asked on the swipecard, whether or not you use a card. I used quotes in my thread's title as a labeled reference, not as an actual question here.

Am I grouchy today? Yes, I am.... Well...whatever....

Zoneboy · 10-09-2007, 11:26 AM

Quote:

Originally Posted by swedeace

Well, I can see that most of you who have replied in this thread did not really pay attention to what I was asking.

Don't feel bad, Some people here don't pay any attention to threads I start in the music forum. To answer your question correctly, I haven't noticed that before but if I do see it, I probably won't bother with answering. I have more important things in life to worry about than whether or not the cashier greets me.

Remo Williams · 10-09-2007, 11:28 AM

I see those quite often in Walmart. I always pick on the cashiers when I see it. I ask them "where is my greeting?" and they get a laugh out of it.

swedeace · 10-09-2007, 11:33 AM

Quote:

Originally Posted by Zoneboy

Don't feel bad, Some people here don't pay any attention to threads I start in the music forum. To answer your question correctly, I haven't noticed that before but if I do see it, I probably won't bother with answering. I have more important things in life to worry about than whether or not the cashier greets me.

Interesting answer. I enjoy reading people's varied answers.

Quote:

Originally Posted by Remo Williams

I see those quite often in Walmart. I always pick on the cashiers when I see it. I ask them "where is my greeting?" and they get a laugh out of it.

Hmmm...you've got a good point there! I like your idea of coaxing a laugh or a smile out of the cashiers. Welcome to the boards, by the way.

Remo Williams · 10-09-2007, 11:37 AM

Quote:

Originally Posted by swedeace

Interesting answer. I enjoy reading people's varied answers.

Hmmm...you've got a good point there! I like your idea of coaxing a laugh or a smile out of the cashiers. Welcome to the boards, by the way.

Thanks for the kind welcome.

Nighthawk76 · 10-09-2007, 04:34 PM

Quote:

Originally Posted by Jo_Luvs_Ketchup

Wow a thread I can really relate to! I am a new cashier and I always start with "Hello, may I help you?" or "Good morning", even when it's been a bad day. Today I was nearly in tears and for customers I still put a smile on my face, even the extremely rude ones! But then you get some guys who call you sweetheart! *blush* I love those guys! I make sure to always greet customers so they feel comfortable in the store.

Personally, I hate it when guys call me "sweetheart".

Nighthawk76 · 10-09-2007, 04:38 PM

Quote:

Originally Posted by swedeace

Who has noticed that the question "Did your cashier greet you today?" is now generally asked on the ATM swipe card machines in stores? I have seen this appear at Wal-Mart, but I am not sure if it's being asked in other stores.

So, who here replies to the question asked about the cashiers? I do! I am honest as well! If a cashier does greet me, I will answer "yes." If a cashier does not greet me, I will answer "no." Simple as that. For instance, I just came back from Wal-Mart tonight, and the cashier did NOT even acknowledge my presence at all! He didn't say "hi" or didn't even make eye contact. He just told me my total amount! Instead, he just gabbed at the guy who was behind me in line. I think that is NOT proper and professional of him. So, I did answer "no" about the greeting question on the machine.

How effective is this kind of feedback to the stores about its employees? Just wondering.

Yeah, I think that cashiers should always greet the customer. It's part of their job to make the shopper feel welcome in the store and doing something as simple as greeting the person goes a long way to making a happy shopper.

10-08-2007, 11:31 PM	#1
swedeace Member Forum Fanatic Join Date: Sep 22, 2003 Posts: 9,009	"Did Your Cashier Greet You Today?" Who has noticed that the question "Did your cashier greet you today?" is now generally asked on the ATM swipe card machines in stores? I have seen this appear at *Wal-Mart, but I am not sure if it's being asked in other stores. So, who here replies to the question asked about the cashiers? I do! I am honest as well! If a cashier does greet me, I will answer "yes." If a cashier does not greet me, I will answer "no." Simple as that. For instance, I just came back from Wal-Mart* tonight, and the cashier did NOT even acknowledge my presence at all! He didn't say "hi" or didn't even make eye contact. He just told me my total amount! Instead, he just gabbed at the guy who was behind me in line. I think that is NOT proper and professional of him. So, I did answer "no" about the greeting question on the machine. How effective is this kind of feedback to the stores about its employees? Just wondering.
	Last edited by swedeace; 10-08-2007 at 11:46 PM.

10-09-2007, 01:32 AM	#6
Family Ties Forever! Member Forum Fanatic Join Date: Apr 16, 2002 Location: Keaton residence Posts: 10,214	I think cashiers should greet people. I don't understand why some cashiers choose to not say a single word. Seems rude of them if you ask me.
	__________________ Jenny

10-09-2007, 01:38 AM	#7
Zoneboy RIP, I'LL NEVER FORGET YOU :( Moderator Forum Superstar Join Date: Jul 13, 2003 Location: AT HOME WISHING ALL THIS WAS JUST A DREAM AND THAT I'LL WAKE UP FROM THIS NIGHTMARE. Posts: 34,434	I'm not bothered if a Wal-Mart cashier fails to greet me but what really ticks me off is trying to find something in the place and there are no associates anywhere around to help you.
	__________________ 'Twas The Night Before Christmas And All Through The Full House Not A Creature Was Stirring, Not Even Mighty Mouse. All My Children We're Nestled All Snug In Their Beds While Visions Of Sugarbakers Danced In Their Heads.

10-08-2007, 11:38 PM	#2
Mikado Main st bridge Forum Superstar Join Date: Jul 06, 2005 Posts: 25,892	oh its very effective, the companies base their employees salaries on their performances...I remember when i was a member of a bank so slow you could see your beard grow while you stood in line; I told them several times how poor the service was, and in less than 6 months from the survey it was like a new bank!

10-08-2007, 11:40 PM	#3
Jo_Luvs_Ketchup Member Eternal Member Forum 4000 Club Member Join Date: Aug 09, 2003 Posts: 4,195	Wow a thread I can really relate to! I am a new cashier and I always start with "Hello, may I help you?" or "Good morning", even when it's been a bad day. Today I was nearly in tears and for customers I still put a smile on my face, even the extremely rude ones! But then you get some guys who call you sweetheart! blush I love those guys! I make sure to always greet customers so they feel comfortable in the store.

10-09-2007, 12:25 AM	#5
dawsongirl Member Forum Icon Join Date: Jan 04, 2001 Posts: 53,140	I only answer that question about 20% of the time. I was at Wal-Mart today, and paid cash, so I ignored the keypad altogether. But I was wondering that same thing yesterday when I did check yes. I don't like rude cashiers. But then I also don't like ****ty customers. Terrible when you get in a line with both.

10-09-2007, 02:09 AM	#8
Hollow Member Forum Superstar Join Date: Dec 16, 2001 Posts: 30,406	i have social anxiety and i hate it when cashiers make personal contact with me like that.

10-09-2007, 11:08 AM	#9
swedeace Member Forum Fanatic Join Date: Sep 22, 2003 Posts: 9,009	Well, I can see that most of you who have replied in this thread did not really pay attention to what I was asking. I was not asking if cashiers greeted you or not. I was asking whether or not you actually answer the question when asked on the swipecard, whether or not you use a card. I used quotes in my thread's title as a labeled reference, not as an actual question here. Am I grouchy today? Yes, I am.... Well...whatever....

10-09-2007, 11:28 AM	#11
Remo Williams Banned Banned!! Occasional Poster Join Date: Oct 09, 2007 Posts: 35	I see those quite often in Walmart. I always pick on the cashiers when I see it. I ask them "where is my greeting?" and they get a laugh out of it.