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Family Ties Forever! · 07-03-2006, 12:53 AM

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Jonathan · 07-03-2006, 02:03 AM

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Jonathan · 07-03-2006, 02:41 AM

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robyrob · 07-03-2006, 05:22 PM

are you using Internet Explorer? Windows XP?

download CCleaner and run it to clear out your cache and all of your temp files (make sure you have ALL windows closed, including IE when you run it)

update your Java installation, by downloading the Windows (Online Installation)

Jonathan · 07-04-2006, 12:38 AM

Quote:

Originally Posted by _Jen_

I have Windows XP America Online 9.0. I don't think that I have IE. I've looked and I don't see it listed under programs or add/remove softeware. I went under Control Panel and then under general. I then cleared my temporary internet files. I also enabled "empty temporary internet files after browser is closed". I was hoping that by clearing the cookies and files that my problems with accessing pm's and replying to them would be gone, but I'm still having the same problems. Will CCleaner work if I don't have IE?

It should. I think it does in Firefox.

robyrob · 07-05-2006, 06:39 PM

yes it will work without Internet Explorer, although if you have XP i can pretty much guarantee that you have Internet Explorer

did you try to update your Java? you may want to uninstall any older versions in the Control Panel, then download the Online Installation .

you need to try accessing your PMs in Internet explorer or firefox just to see if this is a browser-specific problem - to open IE, click on the Run command on the Start Menu then type in iexplore and click on OK

07-03-2006, 12:53 AM	#1
Family Ties Forever! Member Forum Fanatic Join Date: Apr 16, 2002 Location: Keaton residence Posts: 10,214	- -
	Last edited by Family Ties Forever!; 08-21-2006 at 03:34 AM.

07-03-2006, 02:03 AM	#2
Jonathan ***** Senior Member** Join Date: Aug 28, 2004 Posts: 2,304	***
	Last edited by Jonathan; 12-20-2006 at 04:32 AM.

07-03-2006, 02:41 AM	#3
Jonathan ***** Senior Member** Join Date: Aug 28, 2004 Posts: 2,304	***
	Last edited by Jonathan; 12-20-2006 at 04:33 AM.

07-03-2006, 05:22 PM	#4
robyrob certified wackball#3 Moderator Forum Icon Join Date: Aug 03, 2003 Location: hiding under the third booth at Arnold's Posts: 58,200	are you using Internet Explorer? Windows XP? download CCleaner and run it to clear out your cache and all of your temp files (make sure you have ALL windows closed, including IE when you run it) update your Java installation, by downloading the Windows (Online Installation)
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07-05-2006, 06:39 PM	#6
robyrob certified wackball#3 Moderator Forum Icon Join Date: Aug 03, 2003 Location: hiding under the third booth at Arnold's Posts: 58,200	yes it will work without Internet Explorer, although if you have XP i can pretty much guarantee that you have Internet Explorer did you try to update your Java? you may want to uninstall any older versions in the Control Panel, then download the Online Installation . you need to try accessing your PMs in Internet explorer or firefox just to see if this is a browser-specific problem - to open IE, click on the Run command on the Start Menu then type in iexplore and click on OK