Hijacker/Adware Computer problem

[Ags2000]

Okay, so this is the 3rd time I've typed this (damn thing keeps going to another page and shutting down. I'm at my sisters and after ALOT of work to her computer, I only have 3 things left: An unknown Hijacker, SurfSideKick Adware and TV Media Display Adware.

I have downloaded, installed and ran Hijackthis. This is the report:

Logfile of HijackThis v1.99.1
Scan saved at 3:01:25 PM, on 2/18/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\windows\winsysban9.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Yahoo!\YPSR\ypsr.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {C5AF2622-8C75-4dfb-9693-23AB7686A456} - C:\WINDOWS\DH.dll
O2 - BHO: (no name) - {EA32FB3B-21C9-42cc-B8EF-01A9B28EDB0D} - C:\WINDOWS\System32\vturr.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: UCmore XP - The Search Accelerator - {44BE0690-5429-47f0-85BB-3FFD8020233E} - C:\Program Files\TheSearchAccelerator\UCMTSAIE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [winsysupd] C:\windows\winsysupd9.exe
O4 - HKLM\..\Run: [winsysban] C:\windows\winsysban9.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [WinFixer2006] "C:\Program Files\WinFixer_2006\uwfx6.exe" /scan
O4 - HKCU\..\Run: [WinFixer] C:\Program Files\WinFixer_2006\uwfx6.exe /min
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1137878074352
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.yazzle.net/Yazzl...cab?refid=1123
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTick...cab?refid=5071
O20 - AppInit_DLLs: repairs302972988.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: vturr - vturr.dll (file missing)
O20 - Winlogon Notify: winszd32 - C:\WINDOWS\SYSTEM32\winszd32.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe

What needs to be deleted and any idea how to get rid of the 2 Adware that keeps taking over IE?

Thanks,

D

[robyrob]

are you using more than one antivirus program? you should pick ONE and stick with it, just make sure that you keep it up-to-date (it looks like you have McAfee installed, but if it were up-to-date and functioning properly, it would be able to remove half of the stuff you have in there)

also, up-to-date versions of Antispyware and Spybot should be able to remove some of this stuff if you run them IN SAFEMODE

make SURE that Internet Explorer is closed the entire time during the removal process

Microsoft Antispyware is now called Defender - try downloading and running that and the free version of the ewido security suite

you'll need to download the Vundofix.exe
- Double-click VundoFix.exe to run it.
- Put a check next to Run VundoFix as a task.
- You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
- When VundoFix re-opens, click the Scan for Vundo button.
- Once it's done scanning, click the Remove Vundo button.
- You will receive a prompt asking if you want to remove the files, click YES
- Once you click yes, your desktop will go blank as it starts removing Vundo.

SurfSideKick removal instructions: http://www.bleepingcomputer.com/forums/topic9549.html

Deskwizz (DH.dll) removal is best handled with the adware/spyware removal programs, i'm still looking for good removal instrusctions...

you should probably install Mike's Adblocking Hosts file, and i would even manually add in the URL addresses of the bad stuff referenced in your HJT log, so it can't connect and download more stuff onto your PC.

run Hijack this again and make sure all of these are gone:


Running processes:

C:\windows\winsysban9.exe - you need to make sure that this process is NOT running when you are trying to remove this stuff - do a Control-Alt-Delete and close this process on the processes tab

fix ALL of these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll

O2 - BHO: (no name) - {C5AF2622-8C75-4dfb-9693-23AB7686A456} - C:\WINDOWS\DH.dll adware TROJAN to be removed

O2 - BHO: (no name) - {EA32FB3B-21C9-42cc-B8EF-01A9B28EDB0D} - C:\WINDOWS\System32\vturr.dll (file missing) VUNDO TROJAN to be removed

O3 - Toolbar: UCmore XP - The Search Accelerator - {44BE0690-5429-47f0-85BB-3FFD8020233E} - C:\Program Files\TheSearchAccelerator\UCMTSAIE.dll remove this

O4 - HKLM\..\Run: [winsysupd] C:\windows\winsysupd9.exe these are part of some trojan
O4 - HKLM\..\Run: [winsysban] C:\windows\winsysban9.exe these are part of some trojan

O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe

O4 - HKCU\..\Run: [WinFixer2006] "C:\Program Files\WinFixer_2006\uwfx6.exe" /scan
O4 - HKCU\..\Run: [WinFixer] C:\Program Files\WinFixer_2006\uwfx6.exe /min

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe these are adware
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe these are adware

O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.yazzle.net/Yazzl...cab?refid=1123
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTick...cab?refid=5071
O20 - AppInit_DLLs: repairs302972988.dll part of SurfSidekick

O20 - Winlogon Notify: vturr - vturr.dll (file missing) part of Vundo trojan
O20 - Winlogon Notify: winszd32 - C:\WINDOWS\SYSTEM32\winszd32.dll search for this file in System32 folder and delete it, then fix this item

if they aren't gone, you should go to the Spywareinfo forums (or other if you desire) and post your log

[Ags2000]

I have been running different thing all day to get rid of all of this. Currently, I am still having problems with pop ups (not as bad though) and the only thing that pops up is the first time opening IE after restaring the computer McAfee says it has detected and deleted it is something called "newfrn.exe"

Everything I read says that is part of the SurfSideKick, but as far as I can tell, I have removed it.

I am going to try all of the stuff you posted.

The most annoying thing right now is the webpage keeps refreshing with HUGE ads on the top and bottom as well as just opening ads and other pages at random.

As for the virus protection, they didn't have anything on here until I just loaded McAfee on here. Some guy had this computer upgrading the memory for them. I don't know if all of these virus' were on here before or not, but I know I never had this much trouble on this computer before.

I'll keep you posted. By the way, this is the current HijackThis report:

Logfile of HijackThis v1.99.1
Scan saved at 8:29:16 PM, on 2/18/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\windows\winsysban9.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {C5AF2622-8C75-4dfb-9693-23AB7686A456} - C:\WINDOWS\DH.dll
O2 - BHO: (no name) - {EA32FB3B-21C9-42cc-B8EF-01A9B28EDB0D} - C:\WINDOWS\System32\vturr.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: UCmore XP - The Search Accelerator - {44BE0690-5429-47f0-85BB-3FFD8020233E} - C:\Program Files\TheSearchAccelerator\UCMTSAIE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [winsysupd] C:\windows\winsysupd9.exe
O4 - HKLM\..\Run: [winsysban] C:\windows\winsysban9.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [WinFixer2006] "C:\Program Files\WinFixer_2006\uwfx6.exe" /scan
O4 - HKCU\..\Run: [WinFixer] C:\Program Files\WinFixer_2006\uwfx6.exe /min
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1137878074352
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.yazzle.net/Yazzl...cab?refid=1123
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: vturr - vturr.dll (file missing)
O20 - Winlogon Notify: winszd32 - C:\WINDOWS\SYSTEM32\winszd32.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe

D

[robyrob]

you still have active components of the Vundo Trojan on there - if you have run the Vundofix and its still on there, it may be one of the newer, much nastier variants - i would suggest that you go to the spyware forums for further help

apparently it may be installing a root kit to prevent if from being detected (or removed), yet Winfixer is still in there

[Ags2000]

Originally Posted by robyrob

you still have active components of the Vundo Trojan on there - if you have run the Vundofix and its still on there, it may be one of the newer, much nastier variants - i would suggest that you go to the spyware forums for further help

apparently it may be installing a root kit to prevent if from being detected (or removed), yet Winfixer is still in there

That was before I took off Vundo. This is the latest after taking off Vundo and running the Adware, Spyware, and Mike's Adblocking Hosts file. It seems to be working good. No ads, pop ups, or other websites opening.

Logfile of HijackThis v1.99.1
Scan saved at 10:05:46 PM, on 2/18/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\windows\winsysban9.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Microsoft Works\WkDStore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: UCmore XP - The Search Accelerator - {44BE0690-5429-47f0-85BB-3FFD8020233E} - C:\Program Files\TheSearchAccelerator\UCMTSAIE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [winsysupd] C:\windows\winsysupd9.exe
O4 - HKLM\..\Run: [winsysban] C:\windows\winsysban9.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [WinFixer2006] "C:\Program Files\WinFixer_2006\uwfx6.exe" /scan
O4 - HKCU\..\Run: [WinFixer] C:\Program Files\WinFixer_2006\uwfx6.exe /min
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1137878074352
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.yazzle.net/Yazzl...cab?refid=1123
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: winszd32 - C:\WINDOWS\SYSTEM32\winszd32.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe

Thanks for all your help. I think there might still be some prolems, but at least they can get online without 30 pages opening up.

D

[robyrob]

you still need to remove the UCmore Search Accelerator,
Remove the folder
C:\Program Files\TheSearchAccelerator\

There is an Add/Remove Programs option to uninstall it, but it leaves behind an empty 'UCmore' folder in Program Files, and keys HKEY_CLASSES_ROOT\53CBEE82-D747-11D3-9ED0-005004189684 and HKEY_LOCAL_MACHINE\UCmore in the registry (which you can remove manually if you feel comfortable doing)

you need to try to close the winsysban9.exe process that is still running then search for it in the Windows folder and rename or remove it

[Ags2000]

Originally Posted by robyrob

you still need to remove the UCmore Search Accelerator,
Remove the folder
C:\Program Files\TheSearchAccelerator\

There is an Add/Remove Programs option to uninstall it, but it leaves behind an empty 'UCmore' folder in Program Files, and keys HKEY_CLASSES_ROOT\53CBEE82-D747-11D3-9ED0-005004189684 and HKEY_LOCAL_MACHINE\UCmore in the registry (which you can remove manually if you feel comfortable doing)

you need to try to close the winsysban9.exe process that is still running then search for it in the Windows folder and rename or remove it

Okay, I did that and I think it is working just great (only took me since 1 this afternoon ) Thanks for all your help Rob. Here is the latest HijackThis file:

Logfile of HijackThis v1.99.1
Scan saved at 11:28:38 PM, on 2/18/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [WinFixer2006] "C:\Program Files\WinFixer_2006\uwfx6.exe" /scan
O4 - HKCU\..\Run: [WinFixer] C:\Program Files\WinFixer_2006\uwfx6.exe /min
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1137878074352
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.yazzle.net/Yazzl...cab?refid=1123
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: winszd32 - C:\WINDOWS\SYSTEM32\winszd32.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe

[robyrob]

you still have Winfixer on there which is part of the Vundo trojan/hijacker - and if you dont eliminate it 100% it will put all of that other crap back in there eventually

What is WinFixer?
WinFixer - is a bogus antispyware and spam blocking application that attempts to market itself by surreptitiously installing adware on the workstation. This adware aggressively and incessantly displays popup notifications in an attempt to convince the user that something (other than its own existence) may be amiss with the computer.
The problem is typically initiated via a popup ad displayed during a visit to a distributing web site. Reports suggest that this initial popup is constructed such that any attempt to dismiss it (including clicking the 'X' in the upper right-hand corner) actually causes the adware to be installed on the workstation. From this point on, WinFixer popups are launched from the workstation itself. Because of the intricate way in which the adware insinuates itself into its host (including making dozens of registry edits), successful removal is a tedious, manual process (as of Dec 2005). When running, it can be found in Windows Task Manager and stopped, but before long it will start up again.

some removal instructions:

http://wiki.castlecops.com/Vundo_Roo...oval_Procedure
http://www.geekstogo.com/forum/index...pic=91765&st=0
http://www.help2go.com/Tutorials/Spy...r_Removal.html
http://www.spyware-removal-guideline...nfixer-removal

the obvious signs that it is still in there (and you may want to go back into safemode and actually delete these files manually before attempting to remove it again) are:

O4 - HKCU\..\Run: [WinFixer2006] "C:\Program Files\WinFixer_2006\uwfx6.exe" /scan
O4 - HKCU\..\Run: [WinFixer] C:\Program Files\WinFixer_2006\uwfx6.exe /min
O20 - Winlogon Notify: winszd32 - C:\WINDOWS\SYSTEM32\winszd32.dll

from what I have been reading, the newest variants of the Vundo Trojan use a Rootkit to hide the running processes of the trojan from windows and all removal tools - in other words, it could have a TON of things running but you would have know way of seeing (or stopping them)

[Ags2000]

Originally Posted by robyrob

you still have Winfixer on there which is part of the Vundo trojan/hijacker - and if you dont eliminate it 100% it will put all of that other crap back in there eventually



some removal instructions:

http://wiki.castlecops.com/Vundo_Roo...oval_Procedure
http://www.geekstogo.com/forum/index...pic=91765&st=0
http://www.help2go.com/Tutorials/Spy...r_Removal.html
http://www.spyware-removal-guideline...nfixer-removal

the obvious signs that it is still in there (and you may want to go back into safemode and actually delete these files manually before attempting to remove it again) are:

O4 - HKCU\..\Run: [WinFixer2006] "C:\Program Files\WinFixer_2006\uwfx6.exe" /scan
O4 - HKCU\..\Run: [WinFixer] C:\Program Files\WinFixer_2006\uwfx6.exe /min
O20 - Winlogon Notify: winszd32 - C:\WINDOWS\SYSTEM32\winszd32.dll

from what I have been reading, the newest variants of the Vundo Trojan use a Rootkit to hide the running processes of the trojan from windows and all removal tools - in other words, it could have a TON of things running but you would have know way of seeing (or stopping them)

Okay, thanks Rob. I'll let my sister know. (I'm back home now) That Winfixer was put on her computer by the guy that upgraded her memory. Most of this has happened since then, that makes since now. I'll go over step by step instructions on how to delete it for her. I appreciate all your help.

D