Is it my computer or my ISP? - Sitcoms Online Message Boards

dawsongirl · 04-25-2005, 11:08 PM

I wish I were smarter, because then I wouldn't have to annoy everyone with these computer questions.

Alas, here's my problem. My ISP used to only knock itself offline when I'd been online 4 hours. Well now, just on my laptop, not on my desktop, it will almost just randomly knock itself off. I could not do something for as little as 2 minutes and it'll go off. Last night I pressed 'File' and it went off. I have a pop up blocker and have to press control to open the pop up. Well, when I close them, the internet goes offline. Every time! It's forever giving me errors. Something has caused an error in something and will now close. I press okay and the window is supposed to just close and restart IE, but usually the computer will either freeze or I get one of the blue screen warnings. Sometimes it freezes completely and won't respond to ctrl+alt+del. It usually causes an error twice. three times a night. I can't stay online for more than 30 mins and there's no way possible to have more than one window open, because if I get done with one window and go to close it, another error, another freeze. The XP desktop doesn't do this, just my ME laptop. But before I went and did anything, I thought I'd ask if it was just the ISP, or if it was IE or ME or the damn computer.

Thanks in advance.

dawsongirl · 04-25-2005, 11:09 PM

I guess I should also mention I'm on dialup with Netzero High Speed.

TripperFan · 04-25-2005, 11:21 PM

From any experience I had that was similar, it turned out that I was using a Gateway desktop which can I found out could act funny when running certain software and when it was installed - (i.e. piece by piece rather than all at the same time). I ended up having to have a tech guy strip it, and reinstall everything cleanly. This was at work though, but I'd get the same things - only usually fatal error messages and then it would shut itself down.

Maybe someone else has other suggestions first though.

robyrob · 04-25-2005, 11:23 PM

you have a lot more questions than answers in there.... it looks like it could be a combination of problems at work

you are going to have to do some process of elimination here to answer some of the questions - if the problem doesn't occur in firefox, you can assume IE has a problem, if you try a different dial-up ("borrow" a friend's dial-up or cable connection) and no problems, you can probably assume that you are having some ISP problems (NetZero has some programs that need to be running in the background, and they CAN cause some conflicts)

as for ME.... well it wouldn't be too much of a stretch to assume that you are having some problems there, but we'd have to have some more specific error codes to sort that out.

(might want to write down the "Something has caused an error in something and will now close" and blue screen error codes)

dawsongirl · 04-25-2005, 11:28 PM

I'll have to write down the errors. I see them so much I don't even pay attention anymore.

Basically the only problem I've had offline was with the damn solitare game not opening.

I was just trying to decide whether or not to just give up and buy a new laptop. I WISH Qwest would install DSL in this area, then I wouldn't have all these dial up problems.

robyrob · 04-25-2005, 11:44 PM

is it the Solitaire that came with windows? go to the Windows Setup tab in the "Add/Remove Programs" control panel applet, and under "accessories", click on "Details" then uncheck the games to remove them, then "OK" your way out - go back in there to recheck it and reinstall them.

Windows ME can be a real pain - so is dial-up, just too many things that can go wrong....

dawsongirl · 04-26-2005, 12:16 AM

Quote:

Originally Posted by robyrob

is it the Solitaire that came with windows? go to the Windows Setup tab in the "Add/Remove Programs" control panel applet, and under "accessories", click on "Details" then uncheck the games to remove them, then "OK" your way out - go back in there to recheck it and reinstall them.

Windows ME can be a real pain - so is dial-up, just too many things that can go wrong....

Yeah, it is. I just uninstalled it. Not that way though. I forgot how I did, but I did go to Add/Remove Programs.

Anyway...I'm trying to make this thing give me an error. Watch it not cooperate.

dawsongirl · 04-26-2005, 12:30 AM

Here's one I get a lot. The first pic is when I clicked on the link in the second pic.

Oh, and when I just closed the pop up window to attach the pics, my disconnect? window came up. pissed:

robyrob · 04-26-2005, 12:37 AM

next time click on the to view technical information about the error report, click here.

copy the error codes - they may look confusing (unless you read hex) but they can help identify what is going on.

Hollow · 04-26-2005, 12:37 AM

it's god's first plague of the twenty-first century for you writing to FOX falsely saying that your son is dying of a terminal illness called tumorsyphillisisisosis and his last wish is for the producers to put gumbel 2 gumbel back on the air and going to lengths so incredible to keep up the charade that you started saying YOU were god.

it's payback time! pissed:

dawsongirl · 04-26-2005, 12:49 AM

Quote:

Originally Posted by robyrob

next time click on the to view technical information about the error report, click here.

copy the error codes - they may look confusing (unless you read hex) but they can help identify what is going on.

Oh darn. I actually did that, but it looked like it was 16 pages long, so I closed it.

dawsongirl · 04-26-2005, 01:44 AM

Latest Blue Screen (and other) errors:

Error: 0E : 017F : BFF8E64B

then...

KERNEL32 caused a general protection fault in module KRNL386.EXE at 0001:000075a8

AVGCC caused a general protection fault in module KRNL386.EXE at 0001:000075a8

AVGEMC caused a general protection fault in module KRNL386.EXE at 0001:000075a8

AVGAMSVR caused a general pretection fault in module KRNL386.EXE at 0001:000075a8

then...

Error 0E : 017F : BFF6196B

Then I had to ctrl+alt+del to get it unstuck out of that mode.

dawsongirl · 04-26-2005, 01:53 AM

Quote:

Originally Posted by robyrob

next time click on the to view technical information about the error report, click here.

copy the error codes - they may look confusing (unless you read hex) but they can help identify what is going on.

I did that this second time, but I could highlight and copy the whole thing, so I tried copying it into paint, but paint ghave up on me after only 3 screen shots.

Here's what I was able to get:

dawsongirl · 04-26-2005, 01:57 AM

pissed: I closed the attachments pop up again and this time it didn't even give me the option, it just logged me off.

Anyway, shot 2:

dawsongirl · 04-26-2005, 02:00 AM

And shot #3:

04-25-2005, 11:08 PM	#1
dawsongirl Member Forum Icon Join Date: Jan 04, 2001 Posts: 53,140	Is it my computer or my ISP? I wish I were smarter, because then I wouldn't have to annoy everyone with these computer questions. Alas, here's my problem. My ISP used to only knock itself offline when I'd been online 4 hours. Well now, just on my laptop, not on my desktop, it will almost just randomly knock itself off. I could not do something for as little as 2 minutes and it'll go off. Last night I pressed 'File' and it went off. I have a pop up blocker and have to press control to open the pop up. Well, when I close them, the internet goes offline. Every time! It's forever giving me errors. Something has caused an error in something and will now close. I press okay and the window is supposed to just close and restart IE, but usually the computer will either freeze or I get one of the blue screen warnings. Sometimes it freezes completely and won't respond to ctrl+alt+del. It usually causes an error twice. three times a night. I can't stay online for more than 30 mins and there's no way possible to have more than one window open, because if I get done with one window and go to close it, another error, another freeze. The XP desktop doesn't do this, just my ME laptop. But before I went and did anything, I thought I'd ask if it was just the ISP, or if it was IE or ME or the damn computer. Thanks in advance.

04-25-2005, 11:23 PM	#4
robyrob certified wackball#3 Moderator Forum Icon Join Date: Aug 03, 2003 Location: hiding under the third booth at Arnold's Posts: 58,203	you have a lot more questions than answers in there.... it looks like it could be a combination of problems at work you are going to have to do some process of elimination here to answer some of the questions - if the problem doesn't occur in firefox, you can assume IE has a problem, if you try a different dial-up ("borrow" a friend's dial-up or cable connection) and no problems, you can probably assume that you are having some ISP problems (NetZero has some programs that need to be running in the background, and they CAN cause some conflicts) as for ME.... well it wouldn't be too much of a stretch to assume that you are having some problems there, but we'd have to have some more specific error codes to sort that out. (might want to write down the "Something has caused an error in something and will now close" and blue screen error codes)
	__________________ * firefox * AdAware * HiJackThis * CoolWebShredder * Spybot * SpywareBlaster * Spyware Terminator * * GeeksToGo * AntiVir * Avast antivirus * Housecall Online * Sysinternals Security Utilities * * ZoneAlarm * Agnitum-firewall * Comodo Firewall * AVG Anti-Rootkit * RootkitRevealer * ParasiteCheck * * Annoyances * FreeCodecs * Mikes-Hosts-File * GRC.com * MSAntispyware * DVD's * TradeList * myspace *

04-26-2005, 12:30 AM	#8
dawsongirl Member Forum Icon Join Date: Jan 04, 2001 Posts: 53,140	Here's one I get a lot. The first pic is when I clicked on the link in the second pic. Oh, and when I just closed the pop up window to attach the pics, my disconnect? window came up. pissed:
	Last edited by dawsongirl; 01-26-2006 at 04:33 PM.

04-26-2005, 01:57 AM	#14
dawsongirl Member Forum Icon Join Date: Jan 04, 2001 Posts: 53,140	pissed: I closed the attachments pop up again and this time it didn't even give me the option, it just logged me off. Anyway, shot 2:
	Last edited by dawsongirl; 01-26-2006 at 04:28 PM.

04-26-2005, 02:00 AM	#15
dawsongirl Member Forum Icon Join Date: Jan 04, 2001 Posts: 53,140	And shot #3:
	Last edited by dawsongirl; 01-26-2006 at 04:28 PM.

04-25-2005, 11:09 PM	#2
dawsongirl Member Forum Icon Join Date: Jan 04, 2001 Posts: 53,140	I guess I should also mention I'm on dialup with Netzero High Speed.

04-25-2005, 11:21 PM	#3
TripperFan In God's Arms Now Forum Star Join Date: Sep 14, 2003 Location: Heartbreak Ridge Posts: 12,086	From any experience I had that was similar, it turned out that I was using a Gateway desktop which can I found out could act funny when running certain software and when it was installed - (i.e. piece by piece rather than all at the same time). I ended up having to have a tech guy strip it, and reinstall everything cleanly. This was at work though, but I'd get the same things - only usually fatal error messages and then it would shut itself down. Maybe someone else has other suggestions first though.
	__________________ If I don't see you in this world, I'll meet you in the next one.....don't be late James Marshall Hendrix Voodoo Chile The Forum Legend formerly known as TripperFan "religion is for people who are afraid of hell--spirituality is for people who have been through hell"---anonymous

04-25-2005, 11:28 PM	#5
dawsongirl Member Forum Icon Join Date: Jan 04, 2001 Posts: 53,140	I'll have to write down the errors. I see them so much I don't even pay attention anymore. Basically the only problem I've had offline was with the damn solitare game not opening. I was just trying to decide whether or not to just give up and buy a new laptop. I WISH Qwest would install DSL in this area, then I wouldn't have all these dial up problems.

04-25-2005, 11:44 PM	#6
robyrob certified wackball#3 Moderator Forum Icon Join Date: Aug 03, 2003 Location: hiding under the third booth at Arnold's Posts: 58,203	is it the Solitaire that came with windows? go to the Windows Setup tab in the "Add/Remove Programs" control panel applet, and under "accessories", click on "Details" then uncheck the games to remove them, then "OK" your way out - go back in there to recheck it and reinstall them. Windows ME can be a real pain - so is dial-up, just too many things that can go wrong....

04-26-2005, 12:37 AM	#9
robyrob certified wackball#3 Moderator Forum Icon Join Date: Aug 03, 2003 Location: hiding under the third booth at Arnold's Posts: 58,203	next time click on the to view technical information about the error report, click here. copy the error codes - they may look confusing (unless you read hex) but they can help identify what is going on.

04-26-2005, 12:37 AM	#10
Hollow Member Forum Superstar Join Date: Dec 16, 2001 Posts: 30,406	it's god's first plague of the twenty-first century for you writing to FOX falsely saying that your son is dying of a terminal illness called tumorsyphillisisisosis and his last wish is for the producers to put gumbel 2 gumbel back on the air and going to lengths so incredible to keep up the charade that you started saying YOU were god. it's payback time! pissed:

04-26-2005, 01:44 AM	#12
dawsongirl Member Forum Icon Join Date: Jan 04, 2001 Posts: 53,140	Latest Blue Screen (and other) errors: Error: 0E : 017F : BFF8E64B then... KERNEL32 caused a general protection fault in module KRNL386.EXE at 0001:000075a8 AVGCC caused a general protection fault in module KRNL386.EXE at 0001:000075a8 AVGEMC caused a general protection fault in module KRNL386.EXE at 0001:000075a8 AVGAMSVR caused a general pretection fault in module KRNL386.EXE at 0001:000075a8 then... Error 0E : 017F : BFF6196B Then I had to ctrl+alt+del to get it unstuck out of that mode.