Yesterday and today so far I haven't been getting any messages in my email. I checked my preferences and I have it marked to get messages. Why would they stop all of a sudden?

I've been receiving them. Maybe your ISP has started to block them. It looks like you are using Comcast like I am. They could be getting filtered into your spam/junk folder. Make sure you have whitelisted our domain.

Sometimes they will get blocked or blacklisted for a few days. Try an alternate e-mail address and forward it to your Comcast address.

Some days I get some and some days none...I guess you refer to replies to posts...

I've been receiving them. Maybe your ISP has started to block them. It looks like you are using Comcast like I am. They could be getting filtered into your spam/junk folder. Make sure you have whitelisted our domain.

Sometimes they will get blocked or blacklisted for a few days. Try an alternate e-mail address and forward it to your Comcast address.


I tried an alternate address(G-Mail) but the posts didn't go there either. Like you say maybe they will be back in a few days. Nothing was in my trash or spam folders.

Ok, dumb question? How do I whitelist this domain? :confused:

It depends on what e-mail client you use. I use Eudora. I'm able to mark e-mails as not junk. It automatically whitelists any e-mail addresses that are added to my address book.

The issue isn't with the e-mails being sent to spam/junk. They were being blocked entirely by Cloudmark, which added our IP address to their blocklist. Cloudmark is used by Comcast and other ISPs to filter out spam. I guess if enough people mark the notifications as spam, they add you to their blocklist.

I've submitted a ticket to their support system. They said they will be resetting it and removing our IP address from their blocklist, so the e-mails should start flowing again soon.

Good news! The messages have reappeared! Thanks TJ!

No posts showed up today in my email today. I thought TJ might have had it fixed. :(

I don't know what this means Penny, I hardly ever get post emails ... now and then I do but otherwise no. What is the big deal ....I go to check posts and see what's new. I often get what restaurant you last ate at and I don't eat out anymore, so NEVER even reply in that thread...ummmm

I filled out Cloudmark's reset form (https://csi.cloudmark.com/en/reset/) again. If people continually mark the e-mails that they've signed up for from our IP address as spam, I'm not sure what more I can do at this point. These e-mails are the only ones sent from our server. Sorry for the inconvenience.

If these e-mail notifications are that important to you, you might consider using an alternate Gmail or Yahoo e-mail address. They would be less likely to be blocked. I have all of my Gmail forwarded to my Comcast e-mail address.

I filled out Cloudmark's reset form (https://csi.cloudmark.com/en/reset/) again. If people continually mark the e-mails that they've signed up for from our IP address as spam, I'm not sure what more I can do at this point. These e-mails are the only ones sent from our server. Sorry for the inconvenience.

If these e-mail notifications are that important to you, you might consider using an alternate Gmail or Yahoo e-mail address. They would be less likely to be blocked. I have all of my Gmail forwarded to my Comcast e-mail address.


I tried using g mail the last time that this happened but the messages did not go there either. I will try it again. Thanks TJ!

I tried using g mail the last time that this happened but the messages did not go there either. I will try it again. Thanks TJ!

I meant to use a Gmail address in your profile on here. You can then forward your Gmail to Comcast.

I changed to Gmail here and this time it worked. I received a message.

I don't know what this means Penny, I hardly ever get post emails ... now and then I do but otherwise no. What is the big deal ....I go to check posts and see what's new. I often get what restaurant you last ate at and I don't eat out anymore, so NEVER even reply in that thread...ummmm


I like getting post emails. I usually get all of them. I like to keep track of my posts.I can click on the links and go directly to the thread. It's my thing, ok?:wave:

I like getting post emails. I usually get all of them. I like to keep track of my posts.I can click on the links and go directly to the thread. It's my thing, ok?:wave:

Oh it's ok for you, for me, I enjoy getting rid of posts etc...that's my thang. :wave: Just getting rid of clutter, feels so freeing.

My posts are coming in again in my Comcast email!:happyface

I might have to find a way to turn off the automatic Happy Birthday e-mails. People are marking them as spam.

-----------------------------------------------------------

Thank you for contacting Cloudmark.

Subject: Happy Birthday from the Sitcoms Online Message Boards - Forums
From: "Sitcoms Online Message Boards - Forums" <todd@sitcomsonline.com>

The following also applies to your site membership.

You may wish to reconfirm your list and take other steps to age out unresponsive list members, as we have received spam reports regarding your IP address from the Cloudmark community and/or email sent directly to spamtrap accounts. You should also ensure that you are only sending relevant email to recently engaged recipients.

Please make certain that you are signed up to all available Feedback Loops, especially if you are sending to those networks. You can find comprehensive information at:

https://www.m3aawg.org/fbl-resources
https://wordtothewise.com/isp-information/

I've reset the reputation of your IP, and you should see delivery improve shortly. Please note that updates do not occur instantly but should generally happen within an hour of receiving this response.

I have an AOL email address, and they don't get marked as spam.

I just got a slew of emails on Games posts that I don't even play, so I just delete delete delete, and while I was there deleted 100's in my Inbox...oh the clutter. Well, I pay Verizon $15/mo for technical
help and just went thru about 30 minutes of getting rid of close to 4000 old emails I had NO NEED FOR... boy does this feel good. And talking to the tech who is 33 is of my political thinking, we had a good conversation as he took over my computer....... and did his work.

I just got a slew of emails on Games posts that I don't even play, so I just delete delete delete, and while I was there deleted 100's in my Inbox...oh the clutter.

Didn't you complain about them going to your spam folder last year? https://www.sitcomsonline.com/boards/showthread.php?t=398331

You can turn off the e-mail notifications in the User CP. You don't have to get them for every thread.

I wish people who use fake or inactive e-mail accounts would turn them off. Tens of thousands of e-mails bounce back to our server as undeliverable.

Didn't you complain about them going to your spam folder last year? https://www.sitcomsonline.com/boards/showthread.php?t=398331

You can turn off the e-mail notifications in the User CP. You don't have to get them for every thread.

I wish people who use fake or inactive e-mail accounts would turn them off. Tens of thousands of e-mails bounce back to our server as undeliverable.

Yes, TJ I did get a lot of Games responses in Spam and then didn't get hardly any for a while, now I don't get any from Politics and other groups.

I only have 1 email address so don't use any others. I'll have to go in there and see what I can undo. Thanks much.


TJ: I made some changes as you said to and no post emails so far, I just didn't know how to "change settings"...Thanks again. I check areas that are my interest daily anyway.