View Full Version : Avoid FedEx SmartPost


Heenan Fan
07-09-2019, 09:47 PM
I ordered a dvd and the seller shipped using FedEx SmartPost. Total gargage. I ordered on June 29 (10 days ago). Not only has the dvd not arrived yet, but according to tracking, it won't be here for at least another 2 days. Even media mail is 7 days tops. Ridiculous!!

When I went to their website to confirm tracking, I noticed that their website only had a 2 out of 5 rating from their own customers. I ordered a book and another DVD 3 days before via media mail and have already received those items. Try to avoid FedEx SmartPost.

Zoneboy
07-09-2019, 09:59 PM
Did the seller offer free shipping or were you charged for it? Either way media mail would've been cheaper and faster.

Heenan Fan
07-09-2019, 10:05 PM
I paid the standard $3.99 shipping. It use to be $2.99, but Amazon raised it by a dollar around 4 years ago. According to the tracking, the seller shipped on the same day too, 6/29. I sent the seller a message telling them media would of been cheaper and faster.

Heenan Fan
07-12-2019, 06:33 PM
13 days and counting and still no DVD! FedEx SmartPost is horrible. I will never do business again with them. I know it was shipped, because I tracked it. Of course, I had to use an independent internet tracking business because when I go to the FedEx website and type in my tracking #, my device immediately shuts off, no joke. WTF? Also, when I tracked it, I noticed that it was shipped to 11 different post offices before it arrived at my local post office last night. My mail just came in less than 10 minutes as I type this. It wasn't in my mailbox despite it arriving at my P.O. yesterday!!! I warn anyone reading this to not use FedEx SmartPost. 100% worthless!

Heenan Fan
07-16-2019, 01:49 AM
I finally got my DVD today, 16 full days (minus the 4th of July holiday) after I ordered it. I don't blame Amazon or the seller, I blame the incompetent FedEx SmartPost. Absolute garbage. Avoid at all cost!