http://www.huffingtonpost.com/2012/12/09/diners-called-fat-girls-on-restaurant-bill-check-cameo-club-cardroom-lounge_n_2267805.html

Diners Called 'Fat Girls' On Check From Chilly D's Restaurant (VIDEO)

When three friends finished their meal at a California restaurant, they did not expect to be insulted on the bill.

That is exactly what happened to Christine Duran, Christina Huerta and Isabel Robles when they visited Chilly D's Sports Lounge, part of the Cameo Club Casino, in Stockton, Calif., according to ABC affiliate News 10. When the three diners got their check they saw "fat girls" written on their bill. (http://www.news10.net/news/article/220236/2/Restaurant-labels-women-as-Fat-Girls-on-bill)

"I got the bill, and I was like, why does the receipt say, 'fat girls?'" Duran told News 10. At first, her friends didn't even believe her. "[Huerta] was like, 'You're lying,' And I was like, 'No, I'm serious. Look at it.' She was like, 'fat girls?'"

When their server returned, the three girls questioned him about the "fat girls" label, but the waiter denied any wrongdoing, according to News 10. He said an employee named "Jeff," whose name appears on the receipt, must have typed "fat girls" into the system to keep track of their bill.

A manager went over to explain the "fat girls" check (http://abcnews.go.com/blogs/headlines/2012/12/customers-called-fat-girls-on-restaurant-bill/), but he “had like a smirk on his face, like it was funny but trying not to laugh,” Duran told ABC News. Instead of clearing all charges, he offered a discount of 25 percent and then a discount of 50 percent, but the women rejected the offers.

On Saturday, Chilly D's posted an apology (https://www.facebook.com/pages/Chilly-Ds-Sports-Lounge-Cameo-Club-Casino/273344336013897?fref=ts) on its Facebook page over the insulting bill.[...] I completely understand why they were hurt by what was written on their receipt and that type of treatment isn't tolerated. Also there will be no tolerance in the future, guaranteed. Everyone is welcome in our establishment, my family built this business so that the community of Stockton would have a safe and fun place to hang out and come together. My hope is to heal our newly tarnished reputation so that everyone feels safe and welcome again. And if these ladies would like to meet with my family and I, so that we can personally apologize, we would really like to do that, because we do not want anyone to have an experience like this.Maggie Lewis, owner of Cameo Club Casino, also apologized and said such insulting treatment is “intolerable in our establishment," according to ABC News.

This is not the first time a receipt has affronted a paying customer.

A Maryland Radio Shack employee referred to a woman as an "ugly itch" from "tattooville" in "Ghettohood, USA" (http://abcnews.go.com/blogs/business/2012/03/radio-shack-receipt-customer-ugly-itch-from-ghettohoodusa/) on a receipt in March. A Papa John's employee was fired in January after using the racial slur "lady chinky eyes" (http://www.huffingtonpost.com/2012/01/07/lady-chinky-eyes-papa-johns-store-uses-receipt-to-call-woman-racial-slur_n_1191434.html) on a customer's receipt. In August 2010, Consumerist reported on a Domino's receipt with a racist remark (http://consumerist.com/2010/08/23/dominos-delivers-racism-to-your-front-door-in-under-30-minutes/) typed at the bottom.

That's terrible. It's a shame that their meal experience had to be ruined like that. There was no need for the person to put that on their bill.

that's just stupid, anyone doing that is just asking to get fired

that's just stupid, anyone doing that is just asking to get fired

As long as it's not a racist or anti-religious comment, then I say lighten up. No real harm done and technically they ARE Fat Girls.

People just don't have any respect nowadays. Let's just hope this 'Jeff" doesn't ever have a relative or child someday with weight issues. It's strange how life works sometimes. When you don't learn a lesson the first time, they tend to reappear in different incarnations.

Almost as insulting as the comment was the manager offering a lousy 25% off their check. The restuarant should've ripped up the check and let them have the meals for free. That's the least they could've done.

I don't forsee a huge clientele at this restaurant now, since this story has been broadcast nationwide!!

As long as it's not a racist or anti-religious comment, then I say lighten up. No real harm done and technically they ARE Fat Girls.
really?

what if you were in a restaurant and your waiter wrote something on the receipt to describe a negative or judgmental attribute about you?

even if it said something like "ugly shirt guy" or "guy with big nose" or "stinky guy" - you wouldn't be offended?

its just not necessary - the server should know the tables by #, and if they don't they should be washing dishes or fired.

really?

what if you were in a restaurant and your waiter wrote something on the receipt to describe a negative or judgmental attribute about you?

even if it said something like "ugly shirt guy" or "guy with big nose" or "stinky guy" - you wouldn't be offended?

its just not necessary - the server should know the tables by #, and if they don't they should be washing dishes or fired.

There is a reason this topic is in Chit-Chat. It's frivilous, unimportant and basic fodder for lively debate and energetic conversation. This would have actually been an ISSUE had the comment been either racist, racial or anti-religion of any kind in any way. But labeling a fat person "fat" is like saying grass is "green" or water is "wet." Do you ever read the newspaper? There are people with REAL problems all around us every day. This one isn't even a blip on the radar; and certainly nothing to even get "written up" over, much less fired. 25% was fair considering that fat people are referred to as "fat" about 100 times a day, each and every day.

There is a reason this topic is in Chit-Chat. It's frivilous, unimportant and basic fodder for lively debate and energetic conversation. This would have actually been an ISSUE had the comment been either racist, racial or anti-religion of any kind in any way. But labeling a fat person "fat" is like saying grass is "green" or water is "wet." Do you ever read the newspaper? There are people with REAL problems all around us every day. This one isn't even a blip on the radar; and certainly nothing to even get "written up" over, much less fired. 25% was fair considering that fat people are referred to as "fat" about 100 times a day, each and every day.
its a matter of respect for your customers - the customer is ALWAYS right as they say in the restaurant business

- and "fat" is an arbitrary judgmental term with a negative connotation - who decides who is "fat" or "ugly" or "wimpy" ?

again, I ask - how would YOU react if you were in an establishment that you were paying for service, and expected to tip extra for good service, and the waiter called you "ugly" or say "stupid" to your face? or told you that you dressed like a douche-bag?

you can't treat customers like that in a service industry; that employee showed extremely poor judgement and embarrassed the entire restaurant and should be fired.

They would probably write " Serial killer face " on mine.

25% was fair considering that fat people are referred to as "fat" about 100 times a day, each and every day.

25% isn't even close to being fair over that type of mistreatment. The employee who put "Fat Girls" on the receipt is very lucky I'm not the manager. Not only would he have been immediately fired but the meal would've been on the house and deducted from his paycheck. I was in the restaurant business for over 20 years and you don't treat or disrespect your customers in that manner.

As long as it's not a racist or anti-religious comment, then I say lighten up. No real harm done and technically they ARE Fat Girls.

Are you kidding me? If you were gay, would you want the employee to write gay boy on your check? My freaking lord.

Are you kidding me? If you were gay, would you want the employee to write gay boy on your check? My freaking lord.

Haven't any of you heard the phrase "Sticks and Stones may break my bones, but names will never hurt me."? Awww....somebody called the fat girl FAT. If that's her biggest problem all year, then she's doing better than most of us. If any one had made the effort to follow the story, they would have seen that the term "fat" was used strictly as a point of reference (meaning. yes, doggonit, the girls at table so & so are fat.) Why do I feel that skinny girls would not have made this big a deal out of something so frivilous and easily forgotten?

As long as it's not a racist or anti-religious comment, then I say lighten up. No real harm done and technically they ARE Fat Girls.

Amen! Get over yourselves, Ladies.

As a skinny girl who has been (NATURALLY!) skinny all my life, I got made fun of, too - and it hurt, especially into my teens.

The "sticks and stones" poem is one of the biggest misnomers in history. Names DO hurt - and they can haunt people for a long time.

I'm glad that you are superhuman and have never been hurt or called names before. It must make you feel very superior to us weaklings.

25% isn't even close to being fair over that type of mistreatment. The employee who put "Fat Girls" on the receipt is very lucky I'm not the manager. Not only would he have been immediately fired but the meal would've been on the house and deducted from his paycheck. I was in the restaurant business for over 20 years and you don't treat or disrespect your customers in that manner.

AMEN, Charles!!!!! Only 25% off the check was almost as insulting as the insult!! I would've given them the meals for free and taken it out of the guy's check, tips, the works, just like you would have. Obviously, some of the staff at this place need a refresher course on how to treat customers the right way!!!!

Haven't any of you heard the phrase "Sticks and Stones may break my bones, but names will never hurt me."? Awww....somebody called the fat girl FAT. If that's her biggest problem all year, then she's doing better than most of us. If any one had made the effort to follow the story, they would have seen that the term "fat" was used strictly as a point of reference (meaning. yes, doggonit, the girls at table so & so are fat.) Why do I feel that skinny girls would not have made this big a deal out of something so frivilous and easily forgotten?
That's the dumbest thing I ever heard. And that Sticks and Stones saying is a bunch of crap too. Anyone that's ever been picked on knows that that the hurt lasts a long time, much longer than broken bones. As for this issue, no restaurant should ever insult a costumer. It's bad business.

Absolutely unacceptable. They probably thought it was funny too. When you intentionally do something that you know is morally wrong, in order to achieve entertainment out of somebody else's downfall or hurt feelings, then YOU have a deep rooted problem with yourself.

Theres a 40 year old women in my neighborhood that plays pranks on people, torments people and earns her laughs from other's mishaps. Its disgusting, and she's done it to me before. Created fake websites with pictures she's taken of me while she was STALKING me, made prank phone calls to my phone, payed people Ive known to beat me up, ect ect. Its ruined me permanently in some ways. The problem is, theres no one you can turn to. Most people don't believe you when you tell them about this kind of stuff that people pull. So Cleverfun, it might not be "racially" or unlawfully discriminating- but its the type of stuff that people laugh off or ignore like yourself, therefore never getting resolved and leaving heart wrenching affect on the victim.

25% isn't even close to being fair over that type of mistreatment. The employee who put "Fat Girls" on the receipt is very lucky I'm not the manager. Not only would he have been immediately fired but the meal would've been on the house and deducted from his paycheck. I was in the restaurant business for over 20 years and you don't treat or disrespect your customers in that manner.

I like your style, that employee should have been canned, or at the very least suspended or demoted. While I like the idea of deducting their meals from his paycheck, don't know if that could be done legally. I think the manager should have ripped up the check, and offered them a second visit in the future, on the house. The restaurant really needs to do some major PR work pronto. Even though I'm thin I'd NEVER eat there.

To all those who disagreed with me when I said that what happened here was no big deal: thanks for setting me straight.

I like your style, that employee should have been canned, or at the very least suspended or demoted. While I like the idea of deducting their meals from his paycheck, don't know if that could be done legally. I think the manager should have ripped up the check, and offered them a second visit in the future, on the house. The restaurant really needs to do some major PR work pronto. Even though I'm thin I'd NEVER eat there.

That makes two of us, Rich!!!!

To all those who disagreed with me when I said that what happened here was no big deal: thanks for setting me straight.

I know you are being sarcastic, but that is okay. I will just ignore you.

As long as it's not a racist or anti-religious comment, then I say lighten up. No real harm done and technically they ARE Fat Girls.

That is perhaps the stupidest comment I have ever read on this board-
what is your problem?

As long as it's not a racist or anti-religious comment, then I say lighten up. No real harm done and technically they ARE Fat Girls.
Yes, they ARE fat, unattractive girls. But the cashier (Jeff) should have kept his thoughts to himself. By typing 'FAT GIRLS' on their check was very insulting. You never treat customers with such disrespect. Some things are better left unsaid....and in this case it would have been better UNtyped on their check. Jeff should be fired. He is BAD for business.

I know I have problems, but that jerk who called those women "Fat Girls" is wrong! I've been called an idiot and dumbass, but if that was written on my bill there'd be hell to pay...I don't take insults lightly.

Haven't any of you heard the phrase "Sticks and Stones may break my bones, but names will never hurt me."? Awww....somebody called the fat girl FAT. If that's her biggest problem all year, then she's doing better than most of us. If any one had made the effort to follow the story, they would have seen that the term "fat" was used strictly as a point of reference (meaning. yes, doggonit, the girls at table so & so are fat.) Why do I feel that skinny girls would not have made this big a deal out of something so frivilous and easily forgotten?


I would put "crazyman" on your check:lol:

As long as it's not a racist or anti-religious comment, then I say lighten up. No real harm done and technically they ARE Fat Girls.

Really, you're going to defend this, I can't with this,.

What if you went somewhere and someone wrote on your bill "dumbass" would you like that :rolleyes:

I'm glad to know that whenever I'm feeling down about myself, I can always take solace in the fact that "cleverfun3000" is a much worse person than I am.

Brad, I couldn't agree with you more on that.

They don''t like things fat huh, then I guess they must feel that way about fat profits too. Like to see someone start a boycott and see the restaurant picketed by a bunch of full figured folks.

I'm not defending the actions of the employee, but do things work differently if you are a mom-and-pop place (like these people) vs. a chain restaurant?

Can they get away with certain things when they don't have to answer to anybody?

If this happened at some place like Fridays or Dallas BBQ or any "name restaurant" then maybe more serious action may have been taken my management. From my experience most mom-and-pops get away with many things that would hardly occur at a chain restaurant.

I'm not defending the actions of the employee, but do things work differently if you are a mom-and-pop place (like these people) vs. a chain restaurant?

Can they get away with certain things when they don't have to answer to anybody?

If this happened at some place like Fridays or Dallas BBQ or any "name restaurant" then maybe more serious action may have been taken my management. From my experience most mom-and-pops get away with many things that would hardly occur at a chain restaurant.

In this day of the Internet, nobody gets to skate under the radar screen. Look how viral this has become. When mom-and-pops treat people like slop, they'll likely see their profits drop!

I'm glad to know that whenever I'm feeling down about myself, I can always take solace in the fact that "cleverfun3000" is a much worse person than I am.

You are not a bad person. I'm not for bashing people, but there are some who should not be around civilized people(not you of course)

I would put "crazyman" on your check:lol:

http://i48.tinypic.com/a5u9t.gif

http://i48.tinypic.com/a5u9t.gif
But you admit, you would get upset. :lol: