Chelsea
04-21-2008, 11:14 PM
I pull into Shell in Bowling Green (I was there all day) today to fill up. I didn't want to ($3.47/gallon) but I did due to being down to a quarter of a tank with a 120 mile drive ahead of me.
Well....it takes me SEVEN attempts to get my car filled up.
Try 1: Pump shuts off (like it normally would with a full tank) after only a gallon-ish pumped.
Try 2, Same Pump: Same exact thing.
Try 3, New Pump: Tried to pay via Debit, got "See Attendant"
Try 4, Same Pump: Paid...dry as a bone.
Try 5, Same Pump: Attendant reset the machine...dry.
Try 6, on my THIRD pump now: Try again...I get as far as "Begin Fueling Now" but it's STILL DRY.
Try 7: The manager resets the pumps on that entire side, tries again. Go out, SLAM the Regular button....SUCCESS!
Not to mention on the first pump I was at the buttons to decline (or accept) a carwash and receipt were broken, so I was screaming at the machines ALREADY.
Why didn't I just take a refund, you ask? By the time we all realized something was catastrophically wrong, I was hellbent on getting my gasoline from 'emeven if I had to siphon it from the main tanks. Mind you, the station employees (both older gentlemen, probably late 50s/early 60s) were great about the whole thing, but we were all confused as heck.
SHEESH.
Well....it takes me SEVEN attempts to get my car filled up.
Try 1: Pump shuts off (like it normally would with a full tank) after only a gallon-ish pumped.
Try 2, Same Pump: Same exact thing.
Try 3, New Pump: Tried to pay via Debit, got "See Attendant"
Try 4, Same Pump: Paid...dry as a bone.
Try 5, Same Pump: Attendant reset the machine...dry.
Try 6, on my THIRD pump now: Try again...I get as far as "Begin Fueling Now" but it's STILL DRY.
Try 7: The manager resets the pumps on that entire side, tries again. Go out, SLAM the Regular button....SUCCESS!
Not to mention on the first pump I was at the buttons to decline (or accept) a carwash and receipt were broken, so I was screaming at the machines ALREADY.
Why didn't I just take a refund, you ask? By the time we all realized something was catastrophically wrong, I was hellbent on getting my gasoline from 'emeven if I had to siphon it from the main tanks. Mind you, the station employees (both older gentlemen, probably late 50s/early 60s) were great about the whole thing, but we were all confused as heck.
SHEESH.