Who has noticed that the question "Did your cashier greet you today?" is now generally asked on the ATM swipe card machines in stores? I have seen this appear at Wal-Mart, but I am not sure if it's being asked in other stores.

So, who here replies to the question asked about the cashiers? I do! I am honest as well! If a cashier does greet me, I will answer "yes." If a cashier does not greet me, I will answer "no." Simple as that. For instance, I just came back from Wal-Mart tonight, and the cashier did NOT even acknowledge my presence at all! He didn't say "hi" or didn't even make eye contact. He just told me my total amount! Instead, he just gabbed at the guy who was behind me in line. I think that is NOT proper and professional of him. So, I did answer "no" about the greeting question on the machine.

How effective is this kind of feedback to the stores about its employees? Just wondering.

oh its very effective, the companies base their employees salaries on their performances...I remember when i was a member of a bank so slow you could see your beard grow while you stood in line; I told them several times how poor the service was, and in less than 6 months from the survey it was like a new bank!

Wow a thread I can really relate to! I am a new cashier and I always start with "Hello, may I help you?" or "Good morning", even when it's been a bad day. Today I was nearly in tears and for customers I still put a smile on my face, even the extremely rude ones! But then you get some guys who call you sweetheart! *blush* I love those guys! I make sure to always greet customers so they feel comfortable in the store.

So, who here replies to the question asked about the cashiers? I do! I am honest as well! If a cashier does greet me, I will answer "yes." If a cashier does not greet me, I will answer "no." Simple as that. For instance, I just came back from Wal-Mart tonight, and the cashier did NOT even acknowledge my presence at all! He didn't say "hi" or didn't even make eye contact. He just told me my total amount! Instead, he just gabbed at the guy who was behind me in line. I think that is NOT proper and professional of him. So, I did answer "no" about the greeting question on the machine.

Oh man, do I feel your pain!!! You better bet if that cashier totally ignores me, I'm putting 'no'. Some people are just not meant to be cashiers, or I should say, any job working with customer service. I wish some people would realize that and find some other line of work.

I only answer that question about 20% of the time. I was at Wal-Mart today, and paid cash, so I ignored the keypad altogether.

But I was wondering that same thing yesterday when I did check yes. I don't like rude cashiers. But then I also don't like ****ty customers. Terrible when you get in a line with both.

I think cashiers should greet people. I don't understand why some cashiers choose to not say a single word. Seems rude of them if you ask me.

I'm not bothered if a Wal-Mart cashier fails to greet me but what really ticks me off is trying to find something in the place and there are no associates anywhere around to help you.

i have social anxiety and i hate it when cashiers make personal contact with me like that.

Well, I can see that most of you who have replied in this thread did not really pay attention to what I was asking. I was not asking if cashiers greeted you or not. I was asking whether or not you actually answer the question when asked on the swipecard, whether or not you use a card. I used quotes in my thread's title as a labeled reference, not as an actual question here.

Am I grouchy today? Yes, I am.... Well...whatever....

Well, I can see that most of you who have replied in this thread did not really pay attention to what I was asking.

Don't feel bad, Some people here don't pay any attention to threads I start in the music forum. To answer your question correctly, I haven't noticed that before but if I do see it, I probably won't bother with answering. I have more important things in life to worry about than whether or not the cashier greets me.

I see those quite often in Walmart. I always pick on the cashiers when I see it. I ask them "where is my greeting?" and they get a laugh out of it.

Don't feel bad, Some people here don't pay any attention to threads I start in the music forum. To answer your question correctly, I haven't noticed that before but if I do see it, I probably won't bother with answering. I have more important things in life to worry about than whether or not the cashier greets me.
Interesting answer. I enjoy reading people's varied answers.

I see those quite often in Walmart. I always pick on the cashiers when I see it. I ask them "where is my greeting?" and they get a laugh out of it.
Hmmm...you've got a good point there! I like your idea of coaxing a laugh or a smile out of the cashiers. Welcome to the boards, by the way. :wave:

Interesting answer. I enjoy reading people's varied answers.


Hmmm...you've got a good point there! I like your idea of coaxing a laugh or a smile out of the cashiers. Welcome to the boards, by the way. :wave:

Thanks for the kind welcome.:wave:

Wow a thread I can really relate to! I am a new cashier and I always start with "Hello, may I help you?" or "Good morning", even when it's been a bad day. Today I was nearly in tears and for customers I still put a smile on my face, even the extremely rude ones! But then you get some guys who call you sweetheart! *blush* I love those guys! I make sure to always greet customers so they feel comfortable in the store.


Personally, I hate it when guys call me "sweetheart". :lol:

Who has noticed that the question "Did your cashier greet you today?" is now generally asked on the ATM swipe card machines in stores? I have seen this appear at Wal-Mart, but I am not sure if it's being asked in other stores.

So, who here replies to the question asked about the cashiers? I do! I am honest as well! If a cashier does greet me, I will answer "yes." If a cashier does not greet me, I will answer "no." Simple as that. For instance, I just came back from Wal-Mart tonight, and the cashier did NOT even acknowledge my presence at all! He didn't say "hi" or didn't even make eye contact. He just told me my total amount! Instead, he just gabbed at the guy who was behind me in line. I think that is NOT proper and professional of him. So, I did answer "no" about the greeting question on the machine.

How effective is this kind of feedback to the stores about its employees? Just wondering.

Yeah, I think that cashiers should always greet the customer. It's part of their job to make the shopper feel welcome in the store and doing something as simple as greeting the person goes a long way to making a happy shopper.

Personally, I hate it when guys call me "sweetheart". :lol:
I think it depends on who says it. I don't mind being called honey by someone who is elderly. If I am called honey by a girl who is in her twenties though, it bugs me. It just seem patronizing, since we are about the same age.

Well, I can see that most of you who have replied in this thread did not really pay attention to what I was asking. I was not asking if cashiers greeted you or not. I was asking whether or not you actually answer the question when asked on the swipecard, whether or not you use a card. I used quotes in my thread's title as a labeled reference, not as an actual question here.

Am I grouchy today? Yes, I am.... Well...whatever....

Sorrrrrry, I misunderstood. I did read it, I just read it wrong.

I think it depends on who says it. I don't mind being called honey by someone who is elderly. If I am called honey by a girl who is in her twenties though, it bugs me. It just seem patronizing, since we are about the same age.
Oh, gosh....I know exactly what you mean! I hate it when others around my age call me ma'am. It just feels quite silly, especially since we are peers around the same generation. I would much rather prefer being referred to as "miss" by such individuals.

:rofl:

Personally, I hate it when guys call me "sweetheart". :lol: