"WELL I CAN ORDER IT FOR YOU"




I have tried to contain myself several times when i hear this because unless they can order it and have someone deliver it in 20 min, i don't want to hear it

Just imagine how many times we want to lash out at the customers for various quirks...

Customer service is not an easy job. We do our best to serve you. We are limited by the same forces that limit you.

Just imagine how many times we want to lash out at the customers for various quirks...

Customer service is not an easy job. We do our best to serve you. We are limited by the same forces that limit you.


I just think that should be eliminated in customer service since we are in the internet era because that's something I can do on my own-lol Maybe that statement is helpful in 1987 not 2007

Amen. I'm not waiting 3 weeks for our local store to order in something for a higher price than I could purchase it online for myself and get it in a week.

Amen. I'm not waiting 3 weeks for our local store to order in something for a higher price than I could purchase it online for myself and get it in a week.


I know, that statements just gets me more upset and I'm so sick of hearing it. Even when I went to a book store the same sh*T-lol I CAN ORDER FOR YOU!!!!!! My response-"WELL I CAN ORDER IT FOR MYSELF WHEN I GET HOME!

Chances are if I'm actually in the store to buy something, it's because I have absolutely no desire to order it and wait for it to ship. I've got Amazon Prime so I can get 2 day shipping for free or overnight for $4, so I have no desire whatsoever to order it in-store and wait 3 weeks on it. If I'm in-store, I want it now or not at all.

Where do you shop that you actually run into sales clerks who are this helpful? :confused: Usually when I ask for something that they're out of, all I hear is, "If you don't see it, then we don't have any more!" I respond with, "I guess I'll look elsewhere."

I know customer service is a tough job, but there's still no need for a rude attitude.

I dont like that answer either...usually though, they will try to call their sister stores to see if any of the nearby ones, have the object in stock, to me, THAT is a good response.

Chances are if I'm actually in the store to buy something, it's because I have absolutely no desire to order it and wait for it to ship. I've got Amazon Prime so I can get 2 day shipping for free or overnight for $4, so I have no desire whatsoever to order it in-store and wait 3 weeks on it. If I'm in-store, I want it now or not at all.


Seth you would make a good customer service person-lol I like your style

Where do you shop that you actually run into sales clerks who are this helpful? :confused: Usually when I ask for something that they're out of, all I hear is, "If you don't see it, then we don't have any more!" I respond with, "I guess I'll look elsewhere."

I know customer service is a tough job, but there's still no need for a rude attitude.


Honestly that sounds a lot better to me than-"I CAN ORDER IT!!!!!!!-lol

I dont like that answer either...usually though, they will try to call their sister stores to see if any of the nearby ones, have the object in stock, to me, THAT is a good response.


Now calling another branch would be cool, a lot better than ordering it and have me wait for 2 weeks-lol

Now calling another branch would be cool, a lot better than ordering it and have me wait for 2 weeks-lol
They usually will do that in most of the stores here...theyll even offer to have someone from the other store bring it over, sometimes, though, i usually just drive over to the other store, and get it myself.

Now calling another branch would be cool, a lot better than ordering it and have me wait for 2 weeks-lol
Depends what stores you deal with. Many will oblige to do that for you. Some won't.

Last week I went to return a defective computer video game and the girl told me I can't get my $$ back, only exchange for the same product. I asked her if they had it in stock? She responded, "You can look in the aisle where you found this one." NO WAY JOSE! I told her, "No thank you. Can you look in your computer and see if there is one in the store before I waste my time looking?" She did. She said there was one in the store and this is the funny part, her manager TOLD HER TO GO LOOK FOR IT. :rofl: I loved it. She finally gave up looking for it and told me I could exchange it for "something else". :D

Depends what stores you deal with. Many will oblige to do that for you. Some won't.

Last week I went to return a defective computer video game and the girl told me I can't get my $$ back, only exchange for the same product. I asked her if they had it in stock? She responded, "You can look in the aisle where you found this one." NO WAY JOSE! I told her, "No thank you. Can you look in your computer and see if there is one in the store before I waste my time looking?" She did. She said there was one in the store and this is the funny part, her manager TOLD HER TO GO LOOK FOR IT. :rofl: I loved it. She finally gave up looking for it and told me I could exchange it for "something else". :D :rofl:
Hope you're happy Irene, you just blew her shot at "Employee of the month"! :lol:

yes i hate it very much in the small town in az that i live in it happens to me all the time and i just want to pull my hair out

"WELL I CAN ORDER IT FOR YOU"




I have tried to contain myself several times when i hear this because unless they can order it and have someone deliver it in 20 min, i don't want to hear it


I was at Foot Locker one time, and this guy who was in there found the shoes he wanted, but the clerk told him they didn't have his size and offered to order them for him. The guy got mad and walked out. I'm wondering now if that guy was you. :lol:

I was at Foot Locker one time, and this guy who was in there found the shoes he wanted, but the clerk told him they didn't have his size and offered to order them for him. The guy got mad and walked out. I'm wondering now if that guy was you. :lol:


They really think they are helping a customer when they said that and have no idea they are making the customer more upset and just do better by saying-"we are out of it" and that's it. If it's something you want THAT DAY, the last thing you want to hear is-"I can order it for you"-lol

No not really, its not in store so they are trying an other solution for you, its better than having some rude spotty teenager that is hungover saying Nah its not in stock! piss off!! This happened to my boyfriend at a focus store here in the uk!

No not really, its not in store so they are trying an other solution for you, its better than having some rude spotty teenager that is hungover saying Nah its not in stock! piss off!! This happened to my boyfriend at a focus store here in the uk!


I see nothing wrong with saying in a very pleasant professional way-"Sorry but there are no more in stock" and just leave it at that

I see nothing wrong with saying in a very pleasant professional way-"Sorry but there are no more in stock" and just leave it at that
Certainly a better response than "piss off" :lol:

Certainly a better response than "piss off" :lol:


I gotten to the point now where I don't even want to do the looking It seems like it's a better chance of what you want being found if the store clerk does the looking instead of you-lol

I was at Foot Locker one time, and this guy who was in there found the shoes he wanted, but the clerk told him they didn't have his size and offered to order them for him. The guy got mad and walked out. I'm wondering now if that guy was you. :lol:
:brent

:brent


it couldn;t have been me because I stopped wearing sneakers in 1997-lol

I gotten to the point now where I don't even want to do the looking It seems like it's a better chance of what you want being found if the store clerk does the looking instead of you-lol

Hey, it's what they're paid to do :)

Hey, it's what they're paid to do :)


Well I been successful so far letting them look