i hate that too. i already know what i want when i get to most places. most people already have something in mind when they go to these places. anytime i try something new is when they advertise it on tv. best buy is very aggressive with their warranties. they go onto to tell you every possible defect that might occur with the product then i end up saying "oh, really? sounds like its poorly made. guess i won't buy it." then they get no sale and i'll just buy it offline or somewhere non-aggressive. i used to work there for like a month and the manager told me to literally call the customer an idiot if they didn't choose the warranty. needless to say i didn't stay long after that.
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