We're all Wings fans, and we use a few Wings characters names to describe annoying customers.

"Carlton Blanchard"- This customer asks some .pretty dumb questions, most of them they could find the answers to themselves if they just... Learned. To. Read. SIGNS! For example; "What time does the store close?" Didn't they see the signs at the entrance when they walked in the store? "Can I return this without a receit?" Don't they see the sign at the customer service booth that says 'Returns with Receit Only'?

"Bob"- Gets all upset because the store is out of something they need. "How can you run out of something like that? Can't you have someone check the back?" Ummm, it's a popular product and we can only stock so much of it at a time, and if we did have some more in the back, don't you think we would have brought it out already so, oh I don't know, we could SELL IT, perhaps?

"Joe Hackett"- Customer gets all bent out of shape because the scanner overcharged them a bit. It was just a few :cuss: pennies! Who the heck cares about a few :cuss: pennies? Also describes a very picky customer.

"Danny Connelly"- Gets upset at the poor employee who is only doing his or her job. "What do you mean my credit card is not good here? You're horrible at this job! I WANT TO SEE THE MANAGER!" Also describes a customer who thinks the world revolves around them. "What do you mean I have to wait in line?"

"Roy"- Disgusting man who constantly flirts with the ladies. Ummm, why are you flirting with me like this? I'm young enough to be your daughter!

"Sandy Cooper"- Customer who is just plain crazy.

"Lowell"- Customer who is an idiot. "I know you're closing right now, but can I just come in and get a few things?" Ummm, NO!

:sigh: The wonderful experience of being a supermarket cashier... :rolleyes:

And for good customers...

"Brian"- Cool, laid-back customer. Actually treats us with some respect. Doesn't act like everything is our fault. Never complains.

"Antonio- Not afraid to say something to put a rude customer in their place. "Maybe the reason she won't take you, Ma'am, is because you're a rude, whiny, demanding shrew." :lol: I had a customer who said this the other day to another customer who was trying to get into my line even though I was closing to go to the bathroom. I wanted to hug him and offer him a lifetime discount on his groceries. It's nice to see some people sticking up for us.

I'm a residential real estate appraiser (for refinancing and purchase mortgages, etc.), and as I go through peoples' homes, I also run across various "Wings" characters:

1. JOE - The nervous type who wants to impress me so I give his house the hightest value possible. He follows me around the house, showing me Home Depot receipts and saying things like, "See this switch plate on the wall? This is an upgraded switchplate. I could have bought the standard one, but I bought the upgraded one...See? Here's the receipt....I paid $10 for that switchplate...That should add to the value of my house, right?"

2. BRIAN - The laid-back homeowner who doesn't follow me around...He says, "Hey, I'll be in the family room reading the paper....If you have any questions or need me for anything, I'll be in there. Just make yourself at home and do what you have to do."

(Appraisers LOVE "Brians"!)

3. ROY - The curt, somewhat rude homeowner who wants to prove that I don't know my job as he asks (in a not-too-friendly tone): "So how long you been doin' this? Do you KNOW this neighborhood?"

4. LOWELL - The "do it yourself" homeowner who does really STUPID things to his house and thinks that he actually IMPROVED it: "Yeah, since the kids moved out, my wife and I didn't need all of those bedrooms....so I knocked out the walls between the three bedrooms and made one BIG bedroom out of them...THAT should make my house more valuable, right?"

And last but not least:

5. CARLTON BLANCHARD! I get at least ONE of these a month....An annoying homeowner who follows me around the house, trying to get free remodeling advice by asking a slew of "What If?" questions: "Can I ask you a question? I'm thinking of putting a hot tub in the middle of my kitchen so my family can soak and relax while we eat dinner.....How much value would that add to my house?" "If I rip up the wall-to-wall carpeting in my bedroom and refinish the hardwood floors there, will my feet get cold in the morning?"

Yes, there are "Wings" characters in ALL walks of life!

One more thing about my job as an appraiser....

When I run into a "Carlton Blanchard", I am OUTWARDLY polite and do my best to answer his ridiculous questions....

but INSIDE I become Antonio, closing my eyes, shaking my head and saying (almost on the verge of tears), "I don't know....I don't know....".

Originally posted by Snoopy
We're all Wings fans, and we use a few Wings characters names to describe annoying customers.









:sigh: The wonderful experience of being a supermarket cashier... :rolleyes:

And for good customers...

"Brian"- Cool, laid-back customer. Actually treats us with some respect. Doesn't act like everything is our fault. Never complains.

"Antonio- Not afraid to say something to put a rude customer in their place. "Maybe the reason she won't take you, Ma'am, is because you're a rude, whiny, demanding shrew." :lol: I had a customer who said this the other day to another customer who was trying to get into my line even though I was closing to go to the bathroom. I wanted to hug him and offer him a lifetime discount on his groceries. It's nice to see some people sticking up for us.

I've said it before and I'll say it again--Oh, the joys of retail!! I worked in retail alot of years and have also dealt with alot of Joes, Carltons, Roys, and especially Lowells!! Now that I'm on the other side of the counter, it boils my blood to see and hear a rude customer. I don't care if they are the customer and they're supposed to be always right. I'm more of an Antonio when it comes to that situation. I will say something, and alot of times I don't think before I speak. One of these days, somebody's going to give me a fat lip!(or a black eye).

I can't stand rude or stupid people either. I have to bite my tongue to keep myself from saying what's really on my mind to those people.

Originally posted by pilotguy

5. CARLTON BLANCHARD! I get at least ONE of these a month....An annoying homeowner who follows me around the house, trying to get free remodeling advice by asking a slew of "What If?" questions: "Can I ask you a question? I'm thinking of putting a hot tub in the middle of my kitchen so my family can soak and relax while we eat dinner.....How much value would that add to my house?" "If I rip up the wall-to-wall carpeting in my bedroom and refinish the hardwood floors there, will my feet get cold in the morning?"



:lol: :lol:

I thought I'd bring this old thread up again for anyone who didn't see it the first time around. I don't miss working at the grocery store one bit!

This is really good stuff! :happyface