Janice Johnson
12-11-2015, 10:23 PM
I put some money on a Visa gift card that I bought at a Pharmacy. I went to another store to make a purchase and the card was automatically declined. WTF?This was the first store I took the newly bought card to after the pharmacy, so naturally, I was shocked and embarrassed. It makes you look bad when a gift card is declined. It kind of looks like you stole it, and the rightful owner canceled it. I apologized and mentioned I was going to call the card company to complain, as I just bought the card. The cashier nodded and I left.
I called the card number, and I was told that the pharmacy never activated the card. I already paid the activation fee and the receipt told me that I had paid the activation too. I angrily told the card company,"That shouldn't be my problem if they didn't activate it, I already put the money, plus the activation fee, I need to be able to make purchases." They told me they understood my frustration, but I still had to go back to the original pharmacy to talk to them.
I went back to the original pharmacy and complained to the manager who sold it to me. and even rang up a food item with the card and she was shocked when the card was declined since she had just literally sold it to me. She called the card company herself and confirmed that I did put money on the card. I remembered thinking that it was odd that the security code on the card was 000, and not a higher set of numbers like 345 like most security codes are. Especially since my other card that I had purchased from this same company that actually worked had a number like 705. She told me that the card company told her that the card I purchased had a fraud alert on it and the code that was on the packaging did not match the card that I had bought, and matched a completely different card. She told me that the card I had purchased had a fraud alert on it! WTF? I was so scammed.
The card company told me that I would need to send a copy of my state ID, a fax of the card information, and the receipt in order to get my money back which would take 2 weeks to get back. Excuse me. I am not sending a copy of my state ID anywhere just to get my money back, especially since I have had an ID Theif steal $1,000 from me before. I just left in disgust. I was pissed off.
At home I looked up Visa gift card scam, and I saw a website where there were roughly 290 complaints about buying a fraud card from a pharmacy. I was shocked that many of the fraud card complaints came from the same pharmacy I had bought my own fraud card from. One of the tips from a complainer said to open the card in front of cashier and make a purchase on the spot so if it is fraud, a manager may be able to reverse the transaction on the spot and give you your money back right then and there. I remembered thinking,"That is actually good advice."
I went to another store the very next day and bought a Mastercard gift card, learning my lesson from the Visa fraud card. I bought a bag of candy and it went through. So, at least the Mastercard is legitimate.
I called the card number, and I was told that the pharmacy never activated the card. I already paid the activation fee and the receipt told me that I had paid the activation too. I angrily told the card company,"That shouldn't be my problem if they didn't activate it, I already put the money, plus the activation fee, I need to be able to make purchases." They told me they understood my frustration, but I still had to go back to the original pharmacy to talk to them.
I went back to the original pharmacy and complained to the manager who sold it to me. and even rang up a food item with the card and she was shocked when the card was declined since she had just literally sold it to me. She called the card company herself and confirmed that I did put money on the card. I remembered thinking that it was odd that the security code on the card was 000, and not a higher set of numbers like 345 like most security codes are. Especially since my other card that I had purchased from this same company that actually worked had a number like 705. She told me that the card company told her that the card I purchased had a fraud alert on it and the code that was on the packaging did not match the card that I had bought, and matched a completely different card. She told me that the card I had purchased had a fraud alert on it! WTF? I was so scammed.
The card company told me that I would need to send a copy of my state ID, a fax of the card information, and the receipt in order to get my money back which would take 2 weeks to get back. Excuse me. I am not sending a copy of my state ID anywhere just to get my money back, especially since I have had an ID Theif steal $1,000 from me before. I just left in disgust. I was pissed off.
At home I looked up Visa gift card scam, and I saw a website where there were roughly 290 complaints about buying a fraud card from a pharmacy. I was shocked that many of the fraud card complaints came from the same pharmacy I had bought my own fraud card from. One of the tips from a complainer said to open the card in front of cashier and make a purchase on the spot so if it is fraud, a manager may be able to reverse the transaction on the spot and give you your money back right then and there. I remembered thinking,"That is actually good advice."
I went to another store the very next day and bought a Mastercard gift card, learning my lesson from the Visa fraud card. I bought a bag of candy and it went through. So, at least the Mastercard is legitimate.