View Full Version : I almost snapped on my mom today when we had brunch at a local diner
TVFactFan 08-29-2015, 05:59 PM I treated my mom to brunch because my job gave a thank you bonus so we went to a local diner, So the waitress that showed up looked like she didn't want to be there and had a "****ty demeanor" so I decided to no longer look her in the eyes. Then when she gave us our food I noticed my moms toast and my english muffin was on the same plate. So I asked the lady with a irritated look. "can you put this on another plate please"
So my mom was wondering why I was looking like that and I told her because I don't her attitude and she didn't separate the toast and english. Then my goes on to say that maybe the woman is going through something at home and I was like........"who cares this is her job"
So I felt myself about to explode on my mom at the diner over a stupid ass waitress and then I quickly had to change the topic lol But I cannot believe she was making excuses for a ignorant ass waitress who needs to quit.
BTW: I gave her a $2.00 tip
Wawwie 08-29-2015, 06:42 PM Did the waitress with the crappy attitude get a separate plate for the toast and the English muffin? It makes no sense that she would put them on the same plate. Sounds like her brain was out to lunch.
TVFactFan 08-29-2015, 06:49 PM Did the waitress with the crappy attitude get a separate plate for the toast and the English muffin? It makes no sense that she would put them on the same plate. Sounds like her brain was out to lunch.
No and that's why I had a look of irritation when I asked for a separate plate:lol:
Wawwie 08-29-2015, 07:47 PM No and that's why I had a look of irritation when I asked for a separate plate:lol:
She's lucky you gave her any tip at all.
Dude111 08-30-2015, 01:30 AM So my mom was wondering why I was looking like that and I told her because I don't like her attitude and she didn't separate the toast and english. Then my goes on to say that maybe the woman is going through something at home and I was like........"who cares this is her job"I know how ya feel!!!
Me and a friend ran into a waitress like this the other day @ a diner..... She was GREEK and didnt speak english very well,not friendly @ all!!!!!
I said the same thing to my friend as your mom said to you FBJ but really YOU ARE RIGHT!!!
Why do ppl work DEALING WITH THE PUBLIC and have crappy attitudes like the customer did something to them??
1960'sTVfan 08-30-2015, 10:48 AM Perhaps there is a reason why the waitress served your mom's toast and your muffin on the same plate. Maybe the diner has a policy and the waitresses serve items on one plate whenever it's possible. Dry items like bread, for example. Whoever owns the diner might be trying to conserve water and reduce the number of dishes that need washed. Restaurant owners are always coming up with ideas to conserve and save money on business expenses.
Schmoopie 08-30-2015, 10:53 AM That's really weird anyway. Why would you put food for two different customers on the same plate and then get irritated when the customer asks for separate ones?
My husband and I were at Denny's really late last night because we had been stuck in the house with no power. This group of five guys let us go in before them and when we got to the front, the woman was really rude to the guys behind us, telling them basically that she didn't want to serve them and that it would take 45 minutes for them to get their food. I think they were troublemakers anyway but still. And then she led us to our table and threw the menus down like she was ticked at us. We didn't' stay in there long. We got up and left and went to another Denny's. I don't mind slow service as much as I do servers who have attitudes.
1960'sTVfan 08-30-2015, 11:14 AM That's really weird anyway. Why would you put food for two different customers on the same plate and then get irritated when the customer asks for separate ones?
My husband and I were at Denny's really late last night because we had been stuck in the house with no power. This group of five guys let us go in before them and when we got to the front, the woman was really rude to the guys behind us, telling them basically that she didn't want to serve them and that it would take 45 minutes for them to get their food. I think they were troublemakers anyway but still. And then she led us to our table and threw the menus down like she was ticked at us. We didn't' stay in there long. We got up and left and went to another Denny's. I don't mind slow service as much as I do servers who have attitudes.
I think it's just a sign of the times. So many people are rude and disrespectful nowadays. Any job in public service is the worst type of job to have. The employees have to put up with crap from the customers, which puts them in a foul mood and it just goes on from there. It's just bad everywhere. I'm at the point now where I mostly keep to myself and seldom leave the house, only leave when I have to, like grocery shopping for example. The less interaction with other people, the better.
TVFactFan 08-30-2015, 01:27 PM Perhaps there is a reason why the waitress served your mom's toast and your muffin on the same plate. Maybe the diner has a policy and the waitresses serve items on one plate whenever it's possible. Dry items like bread, for example. Whoever owns the diner might be trying to conserve water and reduce the number of dishes that need washed. Restaurant owners are always coming up with ideas to conserve and save money on business expenses.
No matter what diner I went to, the waitress always separated the toast or english muffin from the actual meal and put it on a different plate
HuntingtonM15 08-30-2015, 02:00 PM There was no excuse for her behavior, but she probably wasn't the one who plated the food. She just brought it out. But after you made the request, she should have promptly brought another plate without question.
It's always irritating to get bad wait staff. When someone is good, I always tip 20%, no question. I only lower it when they are terrible. I agree that even if it's a personal problem they are dealing with, they need to leave it at home and not bring it to work. They are working for tips, so they need to earn them.
TVFactFan 08-30-2015, 02:09 PM There was no excuse for her behavior, but she probably wasn't the one who plated the food. She just brought it out. But after you made the request, she should have promptly brought another plate without question.
It's always irritating to get bad wait staff. When someone is good, I always tip 20%, no question. I only lower it when they are terrible. I agree that even if it's a personal problem they are dealing with, they need to leave it at home and not bring it to work. They are working for tips, so they need to earn them.
And brought the waffle to the table with no syrup
1960'sTVfan 08-30-2015, 04:28 PM No matter what diner I went to, the waitress always separated the toast or english muffin from the actual meal and put it on a different plate
Well, maybe the waitress thought it was OK to serve the toast and muffin on one plate instead of two. Look at the bright side. At least your main meals were served on individual plates. If the waitress had served the main meals on one big plate, and expected the two of you to have your meals and share the same plate, then yea I guess that would be considered bad service and reason to complain. :lol:
Then she forgot the syrup for the waffle? I doubt she did it on purpose, maybe she was having a problem that day and her mind wasn't fully on her work. Or maybe she thought you were good looking, she got distracted and forgot to bring the syrup. :lol:
TVFactFan 08-30-2015, 04:33 PM Well, maybe the waitress thought it was OK to serve the toast and muffin on one plate instead of two. Look at the bright side. At least your main meals were served on individual plates. If the waitress had served the main meals on one big plate, and expected the two of you to have your meals and share the same plate, then yea I guess that would be considered bad service and reason to complain. :lol:
Then she forgot the syrup for the waffle? I doubt she did it on purpose, maybe she was having a problem that day and her mind wasn't fully on her work. Or maybe she thought you were good looking, she got distracted and forgot to bring the syrup. :lol:
That;s the 3rd time I been to that diner with my mom because they have such good food but they have stupid waitresses:lol:
biffbronson 08-30-2015, 04:43 PM I think it's just a sign of the times. So many people are rude and disrespectful nowadays. Any job in public service is the worst type of job to have. The employees have to put up with crap from the customers, which puts them in a foul mood and it just goes on from there. It's just bad everywhere. I'm at the point now where I mostly keep to myself and seldom leave the house, only leave when I have to, like grocery shopping for example. The less interaction with other people, the better.
Usually the problem is bad management, resulting in poor training, lousy pay, etc. I just had a situation today, where one of my grocery items rang up at more than twice the shelf price. When I pointed it out to the cashier, he said I was wrong (and made up a lame reason -- which I pointed out if it were true, it would've affected some of my other stuff).
At no point did he apologize for the error, which had been clearly made: There were lots of that exact item on the shelf, in perfect agreement with the shelf tag (except for the price coming up higher). I had to tell him to take them off my order, when actually he needed to call for a price check. So I came off looking like a cheap idiot who was wrong -- but I was 100% accurate. The manager will be getting a call from me.
The kitchen staff usually prepare the plates and the waitress brings them out. If there's a problem we're supposed to take the order back to the kitchen to be corrected. You could always speak to the manager if you're not satisfied with the way your order was handled. I work weekends as a waitress and we have days when things are not going right but in order to get decent tips we have to make sure the customer is satisfied with their order. Sorry your order wasn't handled better.
TVFactFan 08-30-2015, 05:29 PM The kitchen staff usually prepare the plates and the waitress brings them out. If there's a problem we're supposed to take the order back to the kitchen to be corrected. You could always speak to the manager if you're not satisfied with the way your order was handled. I work weekends as a waitress and we have days when things are not going right but in order to get decent tips we have to make sure the customer is satisfied with their order. Sorry your order wasn't handled better.
And we were not greeted with a smile, just........"what do you want to drink
So she turned me off instantly
Wawwie 08-30-2015, 05:35 PM I've experienced terrible service at a diner too. A few months ago, me and my dad went to eat dinner at the local diner. I ordered the tuna melt with French fries. I could only eat about half of my dinner. So before we got the check, I asked the waitress to wrap up the left-overs for me. Instead of taking my plate in the back to be wrapped up, the bitchy waitress had the nerve to throw a Styrofoam container on the table and told me to wrap up the left-overs myself. :mad:
TVFactFan 08-30-2015, 05:39 PM I've experienced terrible service at a diner too. A few months ago, me and my dad went to eat dinner at the local diner. I ordered the tuna melt with French fries. I could only eat about half of my dinner. So before we got the check, I asked the waitress to wrap up the left-overs for me. Instead of taking my plate in the back to be wrapped up, the bitchy waitress had the nerve to throw a Styrofoam container on the table and told me to wrap up the left-overs myself. :mad:
You should have told her that she would feel so much better if she quits
Wawwie 08-30-2015, 05:44 PM You should have told her that she would feel so much better if she quits
I wish I would have gotten the chance to tell her off, but as she threw the container down, she also threw down the check and just walked away really fast. I should have complained to the manager when I paid my bill. That bitch was the worst waitress I ever had.
Bonniegirl 08-30-2015, 06:38 PM I've experienced terrible service at a diner too. A few months ago, me and my dad went to eat dinner at the local diner. I ordered the tuna melt with French fries. I could only eat about half of my dinner. So before we got the check, I asked the waitress to wrap up the left-overs for me. Instead of taking my plate in the back to be wrapped up, the bitchy waitress had the nerve to throw a Styrofoam container on the table and told me to wrap up the left-overs myself. :mad:
Yep! I have found that out within the last couple of years that seems to be the norm. Before if you asked to have your meal wrapped up they took the plate away and wrapped up the leftovers for you. Now you just get you the Styrofoam box.:( I was put off at first by it, but like I said, it seems to be going on now for a while around where I live anyway! :confused:
TVFactFan 08-30-2015, 06:40 PM Yep! I have found that out within the last couple of years that seems to be the norm. Before if you asked to have your meal wrapped up they took the plate away and wrapped up the leftovers for you. Now you just get you the Styrofoam box.:( I was put off at first by it, but like I said, it seems to be going on now for a while around where I live anyway! :confused:
I think they just bring you the box at Red Lobster too.
Bonniegirl 08-30-2015, 06:51 PM I haven't encountered any really rude waitresses or waiters lately, but not too long ago a grocery store deli counter girl was the rudest thing I ever met in my life! Nobody was in line , I was the only one there, and another customer came behind me. Anyway the deli girl was doing something but she did see us! Than she proceeded to ignore us, and me and the lady behind me were clearing our throats loudly to get her attention! Finally we were saying HELLO, HELLO !!!!! Than she comes over all annoyed and sighs and says very rudely Can I help you. The whole transaction she didn't smile and was really surly! Than later in the grocery store I ran into the lady who was behind me, and she was like What was up with that rude deli girl? So it wasn't just me, (she was rude to the next customer too)! I'm like IDK, and we contemplated telling the manager on her but decided just F it!
Hopefully she will be fired or quit if her attitude stays like that!
Than on the other drop of the hat, has anyone ever had a waitress that was TOO attentive? Coming to the table every few minutes asking if everything is OK, to the point that it is annoying? And you are trying to have a conversation with the people you came to eat with , and there is the waitress interrupting every other minute asking if she can bring us anything else, is everything satisfactory? Over doing her job and being obnoxious! I've had that happen not too long ago!
TVFactFan 08-30-2015, 06:53 PM I haven't encountered any really rude waitresses or waiters lately, but not too long ago a grocery store deli counter girl was the rudest thing I ever met in my life! Nobody was in line , I was the only one there, and another customer came behind me. Anyway the deli girl was doing something but she did see us! Than she proceeded to ignore us, and me and the lady behind me were clearing our throats loudly to get her attention! Finally we were saying HELLO, HELLO !!!!! Than she comes over all annoyed and sighs and says very rudely Can I help you. The whole transaction she didn't smile and was really surly! Than later in the grocery store I ran into the lady who was behind me, and she was like What was up with that rude deli girl? So it wasn't just me, (she was rude to the next customer too)! I'm like IDK, and we contemplated telling the manager on her but decided just F it!
Hopefully she will be fired or quit if her attitude stays like that!
Than on the other drop of the hat, has anyone ever had a waitress that was TOO attentive? Coming to the table every few minutes asking if everything is OK, to the point that it is annoying? And you are trying to have a conversation with the people you came to eat with , and there is the waitress interrupting every other minute asking if she can bring us anything else, is everything satisfactory? Over doing her job and being obnoxious! I've had that happen not too long ago!
Yup, constantly coming to the table and interrupting people in mid sentence to ask........"is everything OK?:lol:
Bonniegirl 08-30-2015, 07:05 PM Yup, constantly coming to the table and interrupting people in mid sentence to ask........"is everything OK?:lol:
Yep, and after already telling her we will let you know if we need anything else Thank you, and she keeps doing it anyway! :confused:
TVFactFan 08-30-2015, 07:13 PM Yep, and after already telling her we will let you know if we need anything else Thank you, and she keeps doing it anyway! :confused:
I hate when that happens on a first date:lol:
Janice 08-30-2015, 07:54 PM I treated my mom to brunch because my job gave a thank you bonus so we went to a local diner, So the waitress that showed up looked like she didn't want to be there and had a "****ty demeanor" so I decided to no longer look her in the eyes. Then when she gave us our food I noticed my moms toast and my english muffin was on the same plate. So I asked the lady with a irritated look. "can you put this on another plate please"
So my mom was wondering why I was looking like that and I told her because I don't her attitude and she didn't separate the toast and english. Then my goes on to say that maybe the woman is going through something at home and I was like........"who cares this is her job"
So I felt myself about to explode on my mom at the diner over a stupid ass waitress and then I quickly had to change the topic lol But I cannot believe she was making excuses for a ignorant ass waitress who needs to quit.
BTW: I gave her a $2.00 tip I'm with your mother, your server could've had have something on her mind. Something big, a sick child or her husband lost his job. It's hard to smile sometimes. As long as I get good hot food in a timely manner, I'm good. It's always nice to have a friendly server, but everyone has off days. That shouldn't make you feel like you want to explode. Were you perhaps in a bad mood too and extra sensitive to minor things?
I doubt she plated the toast and English muffin. Cooks can be nasty and servers usually take what they're given. That wouldn't bother me anyway. More room on the table, and it still taste the same.
I hate terrible service myself, but I'm not seeing any transgression here that rises to the level of her needing to be fired. Play the scene over again, but instead have your mother and you talking, so you didn't notice your server smiling or not. You would maybe make a quick observation in your mind about the English Muffin, but realize it didn't really matter. She didn't deserve a medal, but a little understanding goes a long way.
Janice 08-30-2015, 07:59 PM I've experienced terrible service at a diner too. A few months ago, me and my dad went to eat dinner at the local diner. I ordered the tuna melt with French fries. I could only eat about half of my dinner. So before we got the check, I asked the waitress to wrap up the left-overs for me. Instead of taking my plate in the back to be wrapped up, the bitchy waitress had the nerve to throw a Styrofoam container on the table and told me to wrap up the left-overs myself. :mad:
That's common these days. I'd rather do it myself anyway than have it tossed together in the kitchen.
TVFactFan 08-30-2015, 08:03 PM I'm with your mother, your server could've had have something on her mind. Something big, a sick child or her husband lost his job. It's hard to smile sometimes. As long as I get good hot food in a timely manner, I'm good. It's always nice to have a friendly server, but everyone has off days. That shouldn't make you feel like you want to explode. Were you perhaps in a bad mood too and extra sensitive to minor things?
I doubt she plated the toast and English muffin. Cooks can be nasty and servers usually take what they're given. That wouldn't bother me anyway. More room on the table, and it still taste the same.
I hate terrible service myself, but I'm not seeing any transgression here that rises to the level of her needing to be fired. Play the scene over again, but instead have your mother and you talking, so you didn't notice your server smiling or not. You would maybe make a quick observation in your mind about the English Muffin, but realize it didn't really matter. She didn't deserve a medal, but a little understanding goes a long way.
She still was supposed to separate the toast and english muffin. And no matter what is going on in someone's life they need to flush it out when they get to work or call out sick. I can't go to work tomorrow and be nasty to a client because I had a bad date or a argument with my cousin. If I am not feeling good and know I have to serve the public I need to call out sick or do my best to flush it out.
Also there was no syrup on the table for my waffle so maybe she needed to call out yesterday
Janice 08-30-2015, 08:27 PM She still was supposed to separate the toast and english muffin. And no matter what is going on in someone's life they need to flush it out when they get to work or call out sick. I can't go to work tomorrow and be nasty to a client because I had a bad date or a argument with my cousin. If I am not feeling good and know I have to serve the public I need to call out sick or do my best to flush it out.
Also there was no syrup on the table for my waffle so maybe she needed to call out yesterday
Since when was she nasty? The syrup complaint is just silly. Those diners pass those condiments around like crazy. They start out with enough, but it runs out and everyone's asking for stuff. The English muffin, again, the servers don't plate the food. She fixed it for you, so why the big deal. It's a diner, not the Hilton. It's all good though. You got her back with your tip straight out of 1985. :lol:
TVFactFan 08-30-2015, 08:40 PM Since when was she nasty? The syrup complaint is just silly. Those diners pass those condiments around like crazy. They start out with enough, but it runs out and everyone's asking for stuff. The English muffin, again, the servers don't plate the food. She fixed it for you, so why the big deal. It's a diner, not the Hilton. It's all good though. You got her back with your tip straight out of 1985. :lol:
I guess I expect a waitress to approach the table with a smile and the fact that she came to us so non-chalant like she didn't want to be there I think I was waiting for her to f*ck something up so I could complain LOL
Janice 08-30-2015, 08:54 PM I guess I expect a waitress to approach the table with a smile and the fact that she came to us so non-chalant like she didn't want to be there I think I was waiting for her to f*ck something up so I could complain LOL
Bingo, that's it. No smile, so you nitpicked from there. She didn't stand a chance with you. I was a server and bartender for many years, and I know it takes all kinds. I don't why a smile is so important to you that you let it ruin your brunch. Talk to you mother, eat your food, enjoy yourself, and don't be so involved with what your server is doing.
TVFactFan 08-30-2015, 08:56 PM Bingo, that's it. No smile, so you nitpicked from there. She didn't stand a chance with you. I was a server and bartender for many years, and I know it takes all kinds. I don't why a smile is so important to you that you let it ruin your brunch. Talk to you mother, eat your food, enjoy yourself, and don't be so involved with what your server is doing.
That's what I had planned to do until the toast and english muffin was on the same plate:lol: :lol:
I was not going to make eye contact with her at all until the english muffin situation.
Bonniegirl 08-30-2015, 09:07 PM Bingo, that's it. No smile, so you nitpicked from there. She didn't stand a chance with you. I was a server and bartender for many years, and I know it takes all kinds. I don't why a smile is so important to you that you let it ruin your brunch. Talk to you mother, eat your food, enjoy yourself, and don't be so involved with what your server is doing.
IDK if I agree Janice! That is her job and she should greet customers with a smile. I cashiered before as a young girl and I was always trained to greet the customers with a smile and a friendly hello, or good morning, or whatever even if you are having a bad day, leave that at the door when you come to work.;) Or if the customer is rude and out of hand , refer them to the manager rather than argue or be snarky back. Than I worked reception , same thing. And even telephone customer service bosses always said have a "smile in your voice" at all times even if the customer is mad or complaining about something and rude to you, keep pleasant with them! ;)
Dude111 08-30-2015, 09:53 PM That;s the 3rd time I been to that diner with my mom because they have such good food but they have stupid waitresses:lol:
I wonder what thier IQs are?
Wawwie 08-30-2015, 10:09 PM Since when was she nasty? The syrup complaint is just silly. Those diners pass those condiments around like crazy. They start out with enough, but it runs out and everyone's asking for stuff. The English muffin, again, the servers don't plate the food. She fixed it for you, so why the big deal. It's a diner, not the Hilton. It's all good though. You got her back with your tip straight out of 1985. :lol:"The customer is ALWAYS right." The waitress should have given him a separate plate when she was asked. End of story.
Janice 08-30-2015, 10:30 PM IDK if I agree Janice! That is her job and she should greet customers with a smile. I cashiered before as a young girl and I was always trained to greet the customers with a smile and a friendly hello, or good morning, or whatever even if you are having a bad day, leave that at the door when you come to work.;)
Easier said than done Bonnie. People who work with the public can't hide in an empty conference room when they're sad (btdt). Servers smile most of the time, so I don't think it's worth blowing a gasket when they don't or stiffing them on their tip.
It's often impossible to smile. I worked with a woman who lost her 9-year old son. He was driving his bike, and got hit by a car. She took a few months off of work, but had to return eventually. She was the receptionist where we worked. She did her best, but she had her bad days. Was never rude to anyone, just didn't feel like smiling some days. Everyone survived.
Some people are going through a break-up, are in an abusive relationship, their loved one died (including their cats and dogs :)). One and on. Besides, a server can be friendly without an ear to ear smile. Sometimes just a nice, "How are you today?" will suffice.
Janice 08-30-2015, 10:41 PM "The customer is ALWAYS right." The waitress should have given him a separate plate when she was asked. End of story.
She did. Keep up.
Wawwie 08-30-2015, 11:00 PM She did. Keep up.
No, Soloman said that she DID NOT give him a separate plate. YOU keep up. :)
TVFactFan 08-30-2015, 11:01 PM No, Soloman said that she DID NOT give him a separate plate. YOU keep up. :)
She did after I made her aware that I had no room for the english muffin on the plate of food
Wawwie 08-30-2015, 11:04 PM She did after I made her aware that I had no room for the english muffin on the plate of food
Well, in the very beginning of this thread I asked you if she gave you a separate plate and you said "NO." :confused:
Janice 08-30-2015, 11:06 PM No, Soloman said that she DID NOT give him a separate plate. YOU keep up. :)
Nope, you are wrong.
Wawwie 08-30-2015, 11:07 PM Did the waitress with the crappy attitude get a separate plate for the toast and the English muffin?
No and that's why I had a look of irritation when I asked for a separate plate:lol:
Please be more specific in your replies. :)
You answered NO to my question.
TVFactFan 08-30-2015, 11:09 PM Well, in the very beginning of this thread I asked you if she gave you a separate plate and you said "NO." :confused:
I must have meant when the food first came she didn't and had to ask for one
my bad
Janice 08-30-2015, 11:11 PM I must have meant when the food first came she didn't and had to ask for one
my bad
I knew what you meant Solomon.
TVFactFan 08-30-2015, 11:11 PM Please be more specific in your replies. :)
You answered NO to my question.
Just to be clear, she gave us the toast and english muffin in a basket together instead of putting it on separate plates. That's what led to me asking her to bring me a plate for the english muffin with a irritated look
Family Ties Forever! 08-30-2015, 11:15 PM Bingo, that's it. No smile, so you nitpicked from there. She didn't stand a chance with you. I was a server and bartender for many years, and I know it takes all kinds. I don't why a smile is so important to you that you let it ruin your brunch. Talk to you mother, eat your food, enjoy yourself, and don't be so involved with what your server is doing.
:nod: Exactly. Looking for something to go wrong in order to be able to complain sealed her fate. She never had a chance with that attitude from him.
Wawwie 08-30-2015, 11:23 PM :nod: Exactly. Looking for something to go wrong in order to be able to complain sealed her fate. She never had a chance with that attitude from him.
:lol: :lol: :lol:
HE had the attitude??? Please! Is it so unreasonable for him to expect service with a smile? Is it so unreasonable for him to expect her to bring him a separate plate for his English muffin? Is it so unreasonable for him to expect her to do her freaking job?
Solomon was the customer. The waitress is getting paid to serve HIM and nothing he did was unreasonable.
Bonniegirl 08-30-2015, 11:26 PM Easier said than done Bonnie. People who work with the public can't hide in an empty conference room when they're sad (btdt). Servers smile most of the time, so I don't think it's worth blowing a gasket when they don't or stiffing them on their tip.
It's often impossible to smile. I worked with a woman who lost her 9-year old son. He was driving his bike, and got hit by a car. She took a few months off of work, but had to return eventually. She was the receptionist where we worked. She did her best, but she had her bad days. Was never rude to anyone, just didn't feel like smiling some days. Everyone survived.
Some people are going through a break-up, are in an abusive relationship, their loved one died (including their cats and dogs :)). One and on. Besides, a server can be friendly without an ear to ear smile. Sometimes just a nice, "How are you today?" will suffice.
Yeah I know that! When I worked with the public I wasn't always in the best of moods everyday either. I've had my hardships in life too. . But bosses pretty much made it clear, too many bad days and not being nice or friendly enough to customers meant you were out the door! :(
Bonniegirl 08-30-2015, 11:32 PM I worked in the restaurant business as a waitress, a hostess, and a bartender. It was one of the hardest jobs I ever had. The patrons can treat you terribly. Maybe the waitress was having a horrible day, because she was dealing with extremely rude customers. I always go out of my way to be polite to individuals who work in the food industry. I have been in their shoes, and I know how hard their jobs are.
Oh me too. And store cashiers too! I'm always very nice and polite with them! And nine out of ten most of them are nice back! Customers can be really tough and not nice, but a server or cashier who has a good attitude and a smile to start out with get's a better chance that the customers will be nice to them! ;)
TVFactFan 08-30-2015, 11:38 PM Oh me too. And store cashiers too! I'm always very nice and polite with them! And nine out of ten most of them are nice back! Customers can be really tough and not nice, but a server or cashier who has a good attitude and a smile to start out with get's a better chance that the customers will be nice to them! ;)
Yup, a waiter who comes to the table with a smile allows me to give them the same positive energy.
Wawwie 08-30-2015, 11:47 PM Talk to you mother, eat your food, enjoy yourself, and don't be so involved with what your server is doing.
^^^ Employee of the month!
Awesome attitude! :lol: :rolleyes:
I'm a caterer and I often work at elite country clubs. A server's attitude like that would get you fired in a heartbeat. :D
Janice 08-31-2015, 12:02 AM Just to be clear, she gave us the toast and english muffin in a basket together instead of putting it on separate plates. That's what led to me asking her to bring me a plate for the english muffin with a irritated look
Serving the toasted items in a basket is a nice touch at a brunch. She did nothing wrong, imo. To get a crappy tip, all she had to do was not smile, and you asked for a plate and syrup.
Sleep tight. :sleep2:
TVFactFan 08-31-2015, 12:12 AM Serving the toasted items in a basket is a nice touch at a brunch. She did nothing wrong, imo. To get a crappy tip, all she had to do was not smile, and you asked for a plate and syrup.
Sleep tight. :sleep2:
I am not understanding why it was a nice touch? Any place I order a english muffin at puts it on a small plate next to my plate of breakfast
So explain the basket thing
biffbronson 08-31-2015, 12:12 AM I did a lot of retail sales work when I was in my 20s, but of all the retailers I worked for, very few offered much training in how to handle rude or unreasonable customers.
I had a boss who immediately took off for the break room when he saw one woman come in, and said to me, "YOU take care of her." He knew she was trouble, from past experience. Er..thanks boss. :(
The worst thing was when a customer would tell an outright lie. I let one guy in a couple of minutes past closing because he begged, and promised he only wanted to look at a light fixture, but wouldn't be buying -- the cashiers needed to cash out and go home. The next thing I knew, he was picking stuff to buy and forcing a cashier to work overtime.
Janice 08-31-2015, 12:32 AM I am not understanding why it was a nice touch? Any place I order a english muffin at puts it on a small plate next to my plate of breakfast
So explain the basket thing
I'm guessing there was a napkin that wrapped the bread items to keep them warm? Most people like that. Your first post stated that the toast and English muffin were on the same plate. Big difference.
Wawwie 08-31-2015, 12:35 AM I'm guessing there was a napkin that wrapped the bread items to keep them warm? Most people like that. Your first post stated that the toast and English muffin were on the same plate. Big difference.
Doesn't matter.
He asked for a separate plate, and he should have been accommodated without a nasty attitude.
TVFactFan 08-31-2015, 12:37 AM Doesn't matter.
He asked for a separate plate, and he should have been accommodated without a nasty attitude.
I never asked, didn't think I had too because I thought toast or a english muffin would always be on a separate plate
BTW: it must have been this crappy waiter because me and my mom did not have this issue when we ate their a few months ago
Wawwie 08-31-2015, 12:46 AM ^^^ You REALLY have me confused now, because you told me that you "asked" for a separate plate. :confused:
I think I will stop sticking up for you now... you keep changing your story. :) :crazy: No and that's why I had a look of irritation when I asked for a separate plate:lol:
TVFactFan 08-31-2015, 01:04 AM ^^^ You REALLY have me confused now, because you told me that you "asked" for a separate plate. :confused:
I think I will stop sticking up for you now... you keep changing your story. :) :crazy:
1. Went, into diner
2. Waitress approached us with crappy attitude
3. We gave her the order
4. I never asked for separate plates for e glish muffin because I never had to in the past
5. The food arrived and English muffin and toast was in the middle of the table on a basket
6. I waited for waitress to come back to the table so i could tell her to bring me a plate for English muffin
7. She came back and I asked her with a irritated facial expression to bring me a plate for english muffin
8. My mom noticed my facial expression a d got irritated with me.
That's when I was about to get in a argument with my mom but I quickly changed the subject since I realized I was in a public place
Hope all that is clear
Janice 08-31-2015, 09:25 AM 9. Left a cheap tip.
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