I think that this warrants its own thread. Every episode on the season four DVD is the syndicated version. The fact that ABC Family had different edits proves that they were still available. There's no excuse for these syndicated episodes. I can see these exact same versions on BET for free. Everyone who didn't buy the DVD yet should save their money.

I will be shocked if this DVD does not get a well-deserved 1 out of 5 in the upcoming review.

I'm content with the syndicated versions but it would have been nice to own the "complete" season like the box says.

I'm content with the syndicated versions but it would have been nice to own the "complete" season like the box says.

There are arguments over the word "complete". It's either complete because all the episodes are there, or it's complete because every episode is exactly as it first aired.

All the season 4 episodes are the syndicated versions. I've posted the run times below. It appears that there have been no music cuts/replacements, which is the one upside to this release.

DISC 1
1. "Surely You Joust" - 21:50
2. "Hot Wheels" - 21:50
3. "Dance to the Music" - 21:50
4. "Driving Carl Crazy" - 21:50
5. "Rumor Has It" - 21:48
6. "No. 1 with a Bullet" - 21:52
7. "Whose Kid Is it, Anyway?" - 21:49
8. "An Officer and a Waldo" - 21:49

DISC 2
9. "Just One Date" - 21:51
10. "The Oddest Couple" - 21:49
11. "It's a Mad, Mad, Mad House" - 21:44
12. "It's Beginning to Look a Lot Like Urkel" - 21:49
13. "Muskrat Love" - 21:51
14. "The Way the Ball Bounces" - 21:49
15. "A Thought in the Dark - 21:50
16. "Tender Kisses" - 21:52

DISC 3
17. "Heart Strings" - 21:50
18. "Higher Anxiety" - 21:49
19. "Mama's Wedding" - 21:52
20. "Pulling Teeth" - 21:51
21. "Walk on the Wild Side" - 21:49
22. "Hot Stuff" - 21:49
23. "Stormy Weather" - 21:51
24. "Buds 'N' Buns" - 21:50

OTHER NOTES:
I never realized it before but the episode "Pulling Teeth" has got to be one of the worst episodes of the series. It just seems odd to me like it doesn't fit in.

The dueling accordions scene in "Hot Stuff" with Steve and Myra is priceless!

My top 5 episodes from season 4 are "Driving Carl Crazy", "It's Beginning to Look a Lot Like Urkel", "A Thought in the Dark", "The Oddest Couple", & "Surely You Joust"

I will be shocked if this DVD does not get a well-deserved 1 out of 5 in the upcoming review.
Is there going to be a review?

Just so you know tlc38tlc38, you forgot to add a time for "Buds 'N' Buns".

thats a shame that they are the syndicated prints. i can tolerate an episode here and there show up on a dvd set cut. but the entire release? absolutley uncalled for. while theres nothing we can do about season 4 i strongly suggest we voice our complaints so this same thing doesnt happen with seasons 5-9

Just so you know tlc38tlc38, you forgot to add a time for "Buds 'N' Buns".
Fixed. :)

My top 5 episodes from season 4 are "Driving Carl Crazy", "It's Beginning to Look a Lot Like Urkel", "A Thought in the Dark", "The Oddest Couple", & "Surely You Joust"
I agree with this, but I would replace "Surely You Joust" with "It's A Mad, Mad, Madhouse."

Season 4 UNEDITED replacement discs coming! WB is awesome!

http://www.tvshowsondvd.com/news/Family-Matters-Season-4/19463

I already asked for my replacement DVDs.

I already asked for my replacement DVDs.
I'm doing it right after I make this post! WB is so awesome with customer service!

UPDATE: Are they suppose to email us when the discs are ready for replacement? I didn't see anywhere on the form where we enter our mailing address.

I saw! I'm so happy!!!

I tawt I taw replacement discs! I did! I did! I did see replacement discs!

I'm doing it right after I make this post! WB is so awesome with customer service!

UPDATE: Are they suppose to email us when the discs are ready for replacement? I didn't see anywhere on the form where we enter our mailing address.


Its where it asks your name and then it asks for your email and then you fill out the box on the bottom with your request or problem about the edited duds...there is a link at tvshowsondvd.com that click and fill out. I better get my unedited copy or I will be pissed....it says once they run out thats it...I dont think thats fair since they made the mistake.

Its where it asks your name and then it asks for your email and then you fill out the box on the bottom with your request or problem about the edited duds...there is a link at tvshowsondvd.com that click and fill out. I better get my unedited copy or I will be pissed....it says once they run out thats it...I dont think thats fair since they made the mistake.
I assume they will contact us asking for our mailing address. We will probably have to send in the old discs in order to get the corrected ones---that's how Disney does defective discs.

How could this have happened in the first place?

How could this have happened in the first place?
It really doesn't surprise me. If you, I, or anyone who knew anything about the show put this set together then it would be perfect but when people just manufacture it to make money, crap happens. Thankfully, they're admitting their mistake and correcting it.

I think that this warrants its own thread. Every episode on the season four DVD is the syndicated version. The fact that ABC Family had different edits proves that they were still available. There's no excuse for these syndicated episodes. I can see these exact same versions on BET for free. Everyone who didn't buy the DVD yet should save their money.


Yeah that's ********, so to hear you wasted your money. Like you I don't see the point of edited eps on a DVD when the show is on cable and u can create your own collection

It really doesn't surprise me. If you, I, or anyone who knew anything about the show put this set together then it would be perfect but when people just manufacture it to make money, crap happens. Thankfully, they're admitting their mistake and correcting it.


They probably thought people wouldn't care but they were wrong

They probably thought people wouldn't care but they were wrong
Probably. I just hope it gets corrected.

When you use the contact form on their site to request replacement discs, this is the email response you will receive: (I received this a few days later)

Thank you for your email. Please respond with your address, and once the new set becomes available in April, a pre-paid shipping label will be sent to you. Once you receive it, please return the incorrect box set of Family Matter Season 4 back to me. Once I receive it, I will then send you the new set. I apologize for any inconvenience and thank you for your continued support of Warner Home Video products.

Kind regards,

Sherri Bogard
Warner Bros. Customer Service

Wouldn't it be easier to just mail the discs and not the entire box set? If I send them my entire box set including the outer sleeve, I better get it back.

When you use the contact form on their site to request replacement discs, this is the email response you will receive: (I received this a few days later)



Wouldn't it be easier to just mail the discs and not the entire box set? If I send them my entire box set including the outer sleeve, I better get it back.
Hmmm...I never received that email and I sent a request for replacement. I hate that we have to turn in the defective dvds. We should be able to keep them plus the unedited versions. It is their mistake! WB is becoming very sloppy in their work.

Hmmm...I never received that email and I sent a request for replacement. I hate that we have to turn in the defective dvds. We should be able to keep them plus the unedited versions. It is their mistake! WB is becoming very sloppy in their work.


I don't now know how they thought someone would not notice, especially if you watched it on ABC in the 90's

New info from TVShowsOnDVD.com's article:

UPDATED (2/15): People continue to as when (or if) the corrected versions will make it to retail. It IS in-the-works, of course...and our contact at Warner confirms that the way consumers will be able to tell the difference is via the UPC code (currently "883929373949" on the original product, a new UPC will be assigned once the corrected version is ready). As for "when": Warner said in their statement that the DVDs with newly corrected episodes will be available beginning in early April (i.e., 2 months from now). At that time the consumers who already own the title and signed up for the replacement program will get just the discs. Simultaneously, Warner will have to begin filling retail packages with those same corrected discs, and then ship them to the retailer warehouses to distribute to stores. That takes a bit of time, of course, so logic says it will probably be at least later in April before you start to notice them on your local shelves.

I'm not going to get this just yet. I still haven't even gotten Season 3 but I plan to get it soon. I'm going to wait until the price goes down for Season 4. As with the past Family Matters DVDs, they are usually around $25 when they first come out, but probably by this fall they will be about $10, and that is when I will buy it.

hopefully the fans who bought the edited version don't have to put out more money for the unedited version

hopefully the fans who bought the edited version don't have to put out more money for the unedited version
A brown mail envelope is the only thing we should have to buy.

Here's hoping they learn their lesson from this mistake and seasons 5-9 will be released without any screw ups.

New info from TVShowsOnDVD.com's article:

Thanks for posting that. Good thing I didn't pick up Season 4 yet. I usually wait for these to go on sale because Best Buy usually has sales on these occasionally for $9.99. I'll be looking out for the new UPC code.

BTW- I notice on the back cover, it says "Widescreen." Are these episodes in widescreen or is that just a typo? I don't ever recall FAMILY MATTERS ever being shown in widescreen.

Thanks for posting that. Good thing I didn't pick up Season 4 yet. I usually wait for these to go on sale because Best Buy usually has sales on these occasionally for $9.99. I'll be looking out for the new UPC code.

BTW- I notice on the back cover, it says "Widescreen." Are these episodes in widescreen or is that just a typo? I don't ever recall FAMILY MATTERS ever being shown in widescreen.
It's a typo.

New info about the fixed season 4 sets:

http://tvshowsondvd.com/news/Family-Matters-Season-4/19565

Has anybody gotten their label yet for the new DVD? I haven't.

Has anybody gotten their label yet for the new DVD? I haven't.
I haven't yet but I think we'll receive them within the next few weeks.

I received my shipping label today. Be aware that it's a FedEx shipping label and you will need to locate a FedEx shipping location for it to be mailed. A drop-off location won't work, you will need to hand the package to an actual person for it to be mailed.

I received my shipping label today. Be aware that it's a FedEx shipping label and you will need to locate a FedEx shipping location for it to be mailed. A drop-off location won't work, you will need to hand the package to an actual person for it to be mailed.


I never received anything. I'll probably have to buy the unedited one and keep the edited one as well. WB is a hot mess.

I never received anything. I'll probably have to buy the unedited one and keep the edited one as well. WB is a hot mess.
Don't give up just yet. It may take a little longer for you to receive the label. The lady that I dealt with (Sherri Bogard sp?) was very helpful and speedy.

I got my shipping label Monday as well and brought it to Fedex today. Hopefully the new set will come quickly!

I'm happy to say that I got my new DVD set this morning! Every episode is unedited EXCEPT episode six "Number One with a Bullet" is still the syndicated version, unfortunately. The rest run between 22:30 and 22:54.

I'm happy to say that I got my new DVD set this morning! Every episode is unedited EXCEPT episode six "Number One with a Bullet" is still the syndicated version, unfortunately. The rest run between 22:30 and 22:54.
I got my new set today as well! That's horrible about episode 6 but at least it's just one episode...there's a possibility that the original broadcast version of this episode was destroyed or damaged and that's why we are stuck with the syndicated version.

Hopefully they get season 5 right the first time.

I never received anything...nothing to return my edited version. None of the stores have it and amazon already ran out of the unedited versions. WB are crooks...only making a limited number of unedited version considering they made the mistake.

I never received anything...nothing to return my edited version. None of the stores have it and amazon already ran out of the unedited versions. WB are crooks...only making a limited number of unedited version considering they made the mistake.
I'm sorry. They must have it somewhere. Most websites have another section for the new release. The new one says April 8 under release date. Here's Barnes & Noble's unedited DVD, you might be able to search for a store near you to see if it's in stock: http://www.barnesandnoble.com/w/dvd-family-matters-the-complete-fourth-season/27519839?ean=883929413799

You should also try to rewrite Sherri.

They were unwilling to replace my defective copy. I called them crooks...she replied with some garbage. Who makes a limited amount of corrected dvds and doesnt let those who were shafted get the correct copies....WB are crooks.

I never received anything...nothing to return my edited version. None of the stores have it and amazon already ran out of the unedited versions. WB are crooks...only making a limited number of unedited version considering they made the mistake.
Join the club. I didn't receive anything either and my local Wal-Mart doesn't have it. Go figure considering they had the edited version on the shelves until the beginning of this month.

Join the club. I didn't receive anything either and my local Wal-Mart doesn't have it. Go figure considering they had the edited version on the shelves until the beginning of this month.


I'm thinking of reporting this to tvshowsondvd and how WB is handling this situation and not allowing us to get an unedited version of this show. I thought of starting a new thread on this board..not sure though. I am very upset that we are being ignored.

If you're not getting any action, I would definitely report this to TVShowsonDVD.com. They would know who to complain to at WB.

I got quick and prompt service from Sherri at WB. I'm not sure what happened to you other guys.