mets82
01-12-2012, 11:23 PM
Like I mentioned above, dont do business with the Ocwen Mortgage company!!:mad: We had Saxon Mortgage from when we moved into our house in Oct. 2006 to around Oct. 2009. Then, without notice, Saxon Mortgage changes hands to Ocwen Mortgage. We were never told of a change in Mortgages. Anyway, from around Oct. 2009 when it was Saxon Mortgage to this present day, they have been giving us a problem with the mortgage payment. They keep saying that they never get the mortgage payment even though my mother sends it every month.
In fact, it has gotten to the point where we have to send the mortgage payment via certified mail and THEY STILL CLAIM THEY NEVER GET IT!!:mad: My mother and myself are at wits end with these people. You call them and you never get a straight answer. My mother talked to one person one time who said everything was ok and yet they keep telling her that they didnt get the mortgage payment!! I personally dont know what the hell else to do and I would like to get some type resolution to this problem. I mean its one thing to charge the amount they charge for a mortgage which is stupid but when they say they dont get the payment plus the late fees and the cost for certified mail, who has that money??
Is there anything I can do because my mother and I are struggling as it is without this pain in the neck thing??!!!
In fact, it has gotten to the point where we have to send the mortgage payment via certified mail and THEY STILL CLAIM THEY NEVER GET IT!!:mad: My mother and myself are at wits end with these people. You call them and you never get a straight answer. My mother talked to one person one time who said everything was ok and yet they keep telling her that they didnt get the mortgage payment!! I personally dont know what the hell else to do and I would like to get some type resolution to this problem. I mean its one thing to charge the amount they charge for a mortgage which is stupid but when they say they dont get the payment plus the late fees and the cost for certified mail, who has that money??
Is there anything I can do because my mother and I are struggling as it is without this pain in the neck thing??!!!